Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
6376549
Clearance
$494.99
Save $55
The comparable value is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 18000 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 18,000 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10 out of 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Mothers Day gift ever. The wife LOVES it!! Would buy another one for myself. Cuffs around the ears perfectly, noise cancellation is perfect, sound features are PERFECT. 10 out of 10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Expensive, but worth the money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, comfortable and sound great! Some individuals don’t prefer to weight of them, but I prefer them over other OEH products I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    It’s a subjective product IMO.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Late review, but I returned this after half a week as I didn’t like the fit, weight, and feel and overall didn’t look good on me overall. It was pretty heavy on the head, irritated my sideburns, and had condensation form only 30 minutes after each use, even when not working out with these on. It’s a cute product that really lives up to its selling points in quality and noise cancellation, but aesthetically it wasn’t for me.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Space Grey Airpods max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Nice design and solid build quality, Amazing active noise canceling and transparency mode Great connection strength with Bluetooth 5.0

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't love the price but I am so glad I talked myself into buying these. I had a pair of Beats but they would make my ears hurt after 10-15 minutes of wearing them because they pressed so tightly on my ears. Wearing masks made it even worse because the cord was behind my ear. The AirPods fit over the ear and are super comfortable even while wearing a mask for long periods of time. They also sound amazing, are really easy to use and switch easily between my iPhone, iPad and MacBook. The battery life isn't as good as the Beats but I always charge them at night and have had no battery issues. I'm very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect in so many ways!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Very comfortable and perfect for my daughter's 22-hour journey to Ghana! She loves them...the sound... the comfort and the color!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Apple AirPods Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones that give a whole new dimension on the music. Listening with Apple's Spatial Audio sounds like I am in the middle of a concert. They are slightly heavy but are very comfortable to wear. They are a real dream!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great listening experience.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transparency and ANC modes on these are amazing, better than the experience you will get from the earbud style AirPods Pro. It’s great to have Siri integrated as well. The listening experience is great but they are heavy and will move on your head. There are products out there to cover the headband to keep them from moving and also protect the mesh. There are also products to cover the inner and outer portion of ear pieces because they will scratch or dent if you are not careful with them, the ear cans are made out of aluminum which is a softer metal. These are not for everyone and you will either love them or hate them. If you like luxury listening for long periods of time, and you are an apple loyal consumer these will be great for you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy, premium build, sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Better than Bose QC/700 Series.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Bose 700 ANC and this one has much better audio quality and fit. The youtube reviews saying it's another level is true but it's still expensive. As with any Apple products some negatives are no power button, and the cushions although comfy are $70 to replace. Also I noticed some condensation after 2-3 hrs of use, it's almost perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods Max- Green. 5/5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things to say about the Apple Air Pods Max, minus the price. 5 stars though because we all know the price. It is not a surprise. The green color was exactly what my spouse wanted, and I was happy to see that Best Buy had them in stock for pickup. The sound quality is what you would expect from apple. The noise cancelation is especially helpful on airplane trips. The best thing about Apple products is the ease of use. Would recommend to anyone! Good purchase would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good but not necessary

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, and easy to use in the Apple ecosystem. I use mine around the house for chores or to watch tv on my Apple TV. My biggest con is how heavy they sit on the head. Because of this, if you are looking down with them on, they tend to Ty to fall off your head. For the price, I wouldn’t buy them as a main traveling headset, but if money’s not an issue and you have an Apple ecosystem, it’s not a bad buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Worth Every Cent

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you complain about this, you have issues. They weigh nothing on your head. Sound is completely incomparable (and I work as a studio engineer and can test all equipment). Battery life is amazing, connectivity flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Actually worth the price. Best sounding headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and have had numerous pairs of high quality headphones, from Bose to Audio Technica and Sennheiser. But the AirPod Max headphones are by far the best sounding and most comfortable pair I've ever had. The sound is true and there's a good mix of bass and treble. The over the ear fit is SO comfortable! I can wear these for a long time and not have any discomfort. It's like there not even there. Great build and product. The only 2 possible negatives are the case (it's weird, only covers part of them and looks like a bra!) and the price. Very expensive. But for really high end headphones that's what you're going to pay.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Get them on sale

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By this point you know about the AirPods Max. Are they overprice? Yes, do they sound amazing? Also yes. I got these as an open box item but since I'm a TotalTech member I get 2 years of Apple Care. The price was too good to pass. I travel a lot and I have the AirPods Pro, I didn't think I would use these ones but I do. Obviously they sound better and the ANC (active noise cancelling) its a lot better too. The ANC comes very handing when flying. the battery last all day, Ive gotten over 20hrs of battery life during an international flight. If you have to eat soup for a month just to afford these then don't do it, but if you have the extra cash then go ahead they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Stellar noise cancellation; bass could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my newfound favorite headphones. The noise-cancelling tech is out of this world. For reference, I wore these while washing the dishes (pots and pans, no less). And while listening to music with noise cancellation on, I couldn't even hear the water running. When it's totally quiet (as in, no music playing), even with noise cancellation on, I can hear a little bit. It does sound muffled and very far away, but if someone is within arms reach and talking, there is definitely a murmur. That's why I knocked it down one star. ALSO - the bass isn't the *best*. I'm deaf in one ear and the bass in music really makes a difference for me. I was left wishing there was more. With all of this said, I also have a pair of studio beats and while those are very good too, these are way better regarding sound clarity, noise cancellation, and even comfortability because of the large size of the ear coverings. Overall, big fan.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent, but not perfect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things have been reviewed to death so I'll try to provide some unique info in my experience. If you're going to use these outside the house and they're going to travel in a bag, I'd recommend finding a 3rd party case for it. It might be my head shape and glasses, but I find I have to fiddle with them a bit to get a good seal and not get sound leak from the outside. If you want to use them in wired mode (eg if a device has bad or no bluetooth), it's an additional $35 cable which is pathetically thin. The clamp is a bit tight, so I often am only wearing them for like 2 hours at a time before taking a break Despite these few reservations, they are otherwise excellent. Sound is good, build is very satisfying, ability to do noise-cancelling and passthrough via a button is awesome. Built in volume control is nice to have and lets you make tiny adjustments. They connect up well to Windows via bluetooth, and the volume knob allows you to change the volume in Windows. Would buy again, but definitely wait for a sale as $100 off from MSRP isn't uncommon.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    airpods pro max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro Max from Best Buy are nothing short of auditory magic. With a sleek design that rivals the most avant-garde fashion, they don't just sit on your ears, they cradle them in a symphony of sound. Every note, every whisper, every beat resonates with a clarity that makes you question reality. Best Buy has truly delivered a product that is not just a technological marvel but a masterpiece of craftsmanship. Investing in these isn’t just about buying headphones, it's about gifting yourself an unparalleled sonic experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and fourth with getting them because of the price I just wanted to make sure it was worth it. I got the space grey, I love them. I saw a lot of reviews that mentioned they didn’t like the battery life but I have no problem with it. Love the ability to turn the noise canceling on and off. They are perfect for travel I wore them on the plane w/the noise canceling on and my ears didn’t pop at all. Stop thinking about it and get them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    These are perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Airpods Max! We run a loud fan in the bedroom at night to help my husband sleep. My husband also snores. I have been trying all kinds of headphones and earbuds to cut out the fan noise so I could listen to Netflix on my iPad at night in the bed. I tried the Sony XM4 earbuds and headphones, the Bose Quiet Comfort earbuds and I had no such luck in cutting out the fan noise. I tried all those product for multiple nights in a row and it only cut it down to a irritating humming noise. The first night I tried the Airpods Max, it was so quiet even without noise like music playing. This is the best purchase I have made. It may be expensive but it is well worth it. These are a little heavy but I use them mainly in the bed so weight really doesn’t bother me.

    I would recommend this to a friend