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Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
6376549
Clearance
$494.99
Save $55
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17939 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 17,940 reviews
  • Rated 5 out of 5 stars

    If you love music, you'll love these.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're familiar with regular AirPods, you'll know Apple makes it super easy to connect with all your existing iOS, MacOS and Apple TV gear. Yes, they are heavier than Bose or Sony NC headphones - but they are very comfortable to wear for hours at a time. My ears aren't in discomfort which is amazing. When I first used them for the first time listening to some Blue Man Group's Persona.. I was actually getting goosebumps because I've never heard this song sound so good before. The bass is impressive and it's very natural, clear sounding tone. You'll definitely love how tight and controlled the bass is. Music listening is so immersive is all I can say. Sounds like you are in a recording studio while the artists are playing live in front of you. Haven't gotten a chance to try out Spatial Audio but with more movies coming out this year, it'll be something to look forward to. I've also gotten some silicone ear covers that will help prevent the clacking noise and scuff marks that some users have mentioned plus it adds some grip. So far battery life is decent, it takes a hit if you are constantly using noise cancelation and loud volumes but it's not a deal breaker. I was skeptical about these at first but they are truly an amazing product for what you get. The build quality, comfort, sound-immersion and ease of use (if you're in the Apple eco-system) is truly fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and really nice features.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since most of my devices are apple, I gave a try to the airpods max mainly to be used for leisure and around the office, sound quality they are really good and you can listen to clear music and outstanding for videos with the spatial audio which I love, noise canceling in my experience on of the best if not the best in the market, and very comfortable to wear for long periods of time or on plane trips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing quality I really love the color I got. What I love the most is you can remove the headphones cushions and buy new ones when these are dirty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. The noise cancellation in these are crazyyyyyyy. Perfect to gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible headphones, wild price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on a whim thanks to PayPal Pay-In-4, since I was going to do a lot of air travel and heard these were the best noise canceling headphones available, while also having incredible audio quality. I can confirm that yes, the noise cancelling fades a loud aircraft engine to a low hum which gets drowned out by clean punchy bass and clear vocals. I’m not much of an audiophile, but even compared to my $150 Fidelio X2HRs, I can tell the difference in detail in well mastered songs. I’ve finally had that cool moment of noticing details in songs I’ve never heard before because my AirPods just couldn’t cut it. Even podcasts and videos have vastly improved vocal clarity which surprised me at first. Spatial audio is a cool technology Apple likes to promote, but it’s pointless to enable on TV shows available in stereo, and I’d rather watch movies on my TV or laptop, so I’ll have to wait until macOS Monterey and tvOS 15 to really try out the feature. From what I’ve sampled using my iPhone though, the technology works very well. The last feature I really love about these headphones is the under appreciated Transparency Mode. Thanks to the eight or so microphones lining these headphones plus Apple’s processors, it really sounds like you aren’t even wearing headphones when this mode is enabled. Pausing your audio or turning it down makes it entirely possible to have conversations without even taking off the headphones. Having a button to instantly toggle transparency and noise cancellation makes these headphones a perfect set to wear outside your home. They are comfortable too. I’ve never gotten a headache from long term use, which happens with most headphones I’ve tried, although if you wear glasses you may feel more pressure on the side of your head. I bought the cable to use these headphones wired since the Nintendo Switch doesn’t have Bluetooth, and while you have to turn the volume on the headphones all the way up (device and headphone volume is separate when wired), the quality was still excellent and noise cancelling and transparency still work and can still be toggled with the button. Battery life seems to be the advertised 20 hours and the weird sleep mode case thing is stupid and unprotective, and I can tell the aluminum cups will show scratches on the corners eventually since they knock together whenever I remove them from the case. Overall, highly recommend for Apple users if you can accept their quirks and inconveniences in certain situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones we love the sound and quality also the block of outside sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpods max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for exercising and adjustable, they also sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are truly exceptional headphones that have surpassed every other pair I've tried. The sound quality is remarkable, delivering crystal-clear audio with deep bass and crisp highs. The active noise cancellation works flawlessly, immersing me in my music without any distractions. The comfort level is outstanding, thanks to the luxurious materials and well-designed ear cups that fit snugly over my ears. The seamless integration with Apple devices is a game-changer, allowing effortless switching and personalized audio settings. While they may be on the pricier side, the AirPods Max justify their cost with their unparalleled performance and premium features. Overall, I can confidently say that the AirPods Max have set a new standard for headphones, making them my top recommendation for anyone seeking an extraordinary audio experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ist been like 2 year since a bougth it and 0 prblems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only headphones you need!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones great material and safe for ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best headphones I could’ve asked for. They fit in perfectly with my daily needs and over achieves at getting the job done. I dont get any type of discomfort when wearing for an extended period of time like others have mentioned. The bass and volume are out of this world and dont get me started on the noise cancellation… Its like im in a silent room i tell no lies. These headphones are just perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really been wanting these and they've lived up to my expectations. Well worth the price, excellent bass, noise cancellation is perfect, and they're just overall easy to use. Quick charge and they last me multiple days on one full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product noise cancellation is great as well not only is the product great so was the customer service helped me find the color I needed and helped me order it on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very, very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's impossible not to have one; using it once will change the way you listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple quality is apparent in these headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, long battery life and super portable! A staple in my backpack!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nuisances of the AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are an abundance of reviews on the AirPods Max, so in this review I do not go through the usual attributes, but rather focus on specific items/issues. Hope this helps. When you (a prospective buyer) are here, it’s likely that you have already done your research, and that you are set to buy it but might have some reservations. Yes, the aesthetic, sound, functionality, and build quality are awesome. Phone call quality is phenomenal. Just deal with the case or buy another one from a 3rd party. Let me address certain issues that many of us might have concerns: 1) Battery drain. Yes, it was an issue. The root cause appears to be the old firmware which causes the APX not to be (or at least consistently) in sleep mode when placed in the case and likely connected via Bluetooth or constantly trying to look for connected device(s). After the firmware update, the issue was reasonably resolved — please do not expect it to not lose less than 3% over a span of 12 hours. 2) Connectivity issue. In an ideal situation, when an APX is taken out of the case and put on one’s head, there are a visual indicator and subsequently an audible indicator that the APX is connected to a mobile device (e.g., an iPhone). Indeed, the sound is output to the APX from the mobile device’s source. However, at times, the sound indicator is present, with or without the visual indicator, and the APX is not connected to the mobile device. I have to manually connect the APX. After multiple resets, this issue appears to be mitigated, and only happens once awhile. 3) Weight & moisture/heat. After wearing for an extended period of time, there’s moisture and heat built up over the ears, probably due to the mesh material. For me, neither the weight nor the built-up moister/heat is a contributing factor in causing unbearable discomfort. In deed it’s very comfortable to wear. To some, I could see that the built-up moister/heat could cause discomfort. A brief removal of the APX could likely help mitigate the moisture/heat issue. 4) Observation—automatic music resumes. With the auto head detection’s being turned on, when the APX is taken off/removed, music pauses and will resumes upon sensing that the APX is put back on your head over the ears. However, I observed that the music is paused and can be automatically resumed only if the APX is removed no longer than 15 seconds. If there are more than 15 seconds, resume functionality needs to be manually activated. In brief, it’s a great wireless headphone at its price range with a few nuisances that not only can be mitigated, but are substantially outweighed by the positive attributes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect high-quality audio companion for Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife since she works from home (on her Macbook) and is on the phone (iPhone) all day and when she's not on a call, she likes to listen to music or a book or run on the treadmill. She wanted something comfortable but that sounded great and could bounce between her devices with ease. The AirPods Max have been perfect for her and the microphone quality for her calls has been excellent, too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound silencer is top tier!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quality of these headphones is unbelievable! The sound and silence mode is unreal. My dog was barking in front of me less than 4 feet away and I heard nothing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for Christmas— headphones did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re the best headphones! They really cancel out noises and they’re great for working out

    I would recommend this to a friend