Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
6376549
Clearance
$494.99
Save $55
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17941 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 17,941 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as advertised. The ANC is flawless. Used it on an airplane and it was so incredible at blocking out the sound so quite. Highly recommend if you have the money or buy them refurbished. Save a couple hundred bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are truly exceptional headphones that have surpassed every other pair I've tried. The sound quality is remarkable, delivering crystal-clear audio with deep bass and crisp highs. The active noise cancellation works flawlessly, immersing me in my music without any distractions. The comfort level is outstanding, thanks to the luxurious materials and well-designed ear cups that fit snugly over my ears. The seamless integration with Apple devices is a game-changer, allowing effortless switching and personalized audio settings. While they may be on the pricier side, the AirPods Max justify their cost with their unparalleled performance and premium features. Overall, I can confidently say that the AirPods Max have set a new standard for headphones, making them my top recommendation for anyone seeking an extraordinary audio experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Max

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best. They really amplify the sound and the noise cancellation is jaw dropping. i love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpods max

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for exercising and adjustable, they also sound great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nuisances of the AirPods Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are an abundance of reviews on the AirPods Max, so in this review I do not go through the usual attributes, but rather focus on specific items/issues. Hope this helps. When you (a prospective buyer) are here, it’s likely that you have already done your research, and that you are set to buy it but might have some reservations. Yes, the aesthetic, sound, functionality, and build quality are awesome. Phone call quality is phenomenal. Just deal with the case or buy another one from a 3rd party. Let me address certain issues that many of us might have concerns: 1) Battery drain. Yes, it was an issue. The root cause appears to be the old firmware which causes the APX not to be (or at least consistently) in sleep mode when placed in the case and likely connected via Bluetooth or constantly trying to look for connected device(s). After the firmware update, the issue was reasonably resolved — please do not expect it to not lose less than 3% over a span of 12 hours. 2) Connectivity issue. In an ideal situation, when an APX is taken out of the case and put on one’s head, there are a visual indicator and subsequently an audible indicator that the APX is connected to a mobile device (e.g., an iPhone). Indeed, the sound is output to the APX from the mobile device’s source. However, at times, the sound indicator is present, with or without the visual indicator, and the APX is not connected to the mobile device. I have to manually connect the APX. After multiple resets, this issue appears to be mitigated, and only happens once awhile. 3) Weight & moisture/heat. After wearing for an extended period of time, there’s moisture and heat built up over the ears, probably due to the mesh material. For me, neither the weight nor the built-up moister/heat is a contributing factor in causing unbearable discomfort. In deed it’s very comfortable to wear. To some, I could see that the built-up moister/heat could cause discomfort. A brief removal of the APX could likely help mitigate the moisture/heat issue. 4) Observation—automatic music resumes. With the auto head detection’s being turned on, when the APX is taken off/removed, music pauses and will resumes upon sensing that the APX is put back on your head over the ears. However, I observed that the music is paused and can be automatically resumed only if the APX is removed no longer than 15 seconds. If there are more than 15 seconds, resume functionality needs to be manually activated. In brief, it’s a great wireless headphone at its price range with a few nuisances that not only can be mitigated, but are substantially outweighed by the positive attributes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product noise cancellation is great as well not only is the product great so was the customer service helped me find the color I needed and helped me order it on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best headphones I could’ve asked for. They fit in perfectly with my daily needs and over achieves at getting the job done. I dont get any type of discomfort when wearing for an extended period of time like others have mentioned. The bass and volume are out of this world and dont get me started on the noise cancellation… Its like im in a silent room i tell no lies. These headphones are just perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only headphones you need!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones great material and safe for ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent addition to my sound system!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clarity, feels like I'm in the room with music playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really been wanting these and they've lived up to my expectations. Well worth the price, excellent bass, noise cancellation is perfect, and they're just overall easy to use. Quick charge and they last me multiple days on one full charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. The noise cancellation in these are crazyyyyyyy. Perfect to gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound silencer is top tier!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quality of these headphones is unbelievable! The sound and silence mode is unreal. My dog was barking in front of me less than 4 feet away and I heard nothing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect high-quality audio companion for Apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife since she works from home (on her Macbook) and is on the phone (iPhone) all day and when she's not on a call, she likes to listen to music or a book or run on the treadmill. She wanted something comfortable but that sounded great and could bounce between her devices with ease. The AirPods Max have been perfect for her and the microphone quality for her calls has been excellent, too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best for Apple Ecosystem!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! The Sony WH-1000XM5 are the only comparable product at this price range. The Sonys’ headphones has more features and maybe better sound quality by just a bit but for anyone in the Apple ecosystem this is the perfect headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these bad boys...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with these. The convenience of these just working seamlessly with all my apple products and the amazing sound quality makes it my favorite apple product that's come out in a long time. If you have an Apple TV, you will have another reason to love these. Honestly the best feature about these, aside from the sound quality are the noise cancellation and transparency modes. Transparency mode is like wearing a hearing aid because I can hear better with it on than with my own ears! Way better ANC than the AirPods pro and my old headphones (bowers and wilkins px). Pro tip #1: I have a big head and initially the clamping force felt kind of strong on my head. Wasn't a fan of it. I kind of just wore them in over time and also flexed them apart a bit and now they fit my giant head better. They're super comfortable. Pro tip #2: the seal is so good on the earpads that if you press the headphones against your ears, it will create a suction that, for me, is unpleasant. You'll know what I mean. Just don't press them against your head. Pro tip #3: $35 cable is worth it if you're seeking the best sound quality. Listening to lossless music on Tidal through my external DAC is a great experience. The SQ difference isn't enormous because it's already pretty good via airplay, but it's worth it to me to have the option and the cable also gets rid of the audio latency and that lets me edit videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very, very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's impossible not to have one; using it once will change the way you listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ist been like 2 year since a bougth it and 0 prblems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re the best headphones! They really cancel out noises and they’re great for working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple quality is apparent in these headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, long battery life and super portable! A staple in my backpack!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True Surround Sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods max. Sometimes I forget that there’s noise around me when I’m using the noise cancellation and listening to music, so I scare myself when I pause it.

    I would recommend this to a friend