Customer Ratings & Reviews

Outstanding product. Truly forward thinking. I’m so happy with my headphones they were worth every penny!

Great quality, but Apple is charging a crazy amount of money for these compared to competition.

I made a gift for my daughter. She's delighted. I’m very satisfied, I don’t take them off at all)

My god daughter is obsessed with these and uses them none stop.

I like this item and I got it and it was just as described.

Great sound quality and comfortable ear cushions. The sound isolation works really well.

Amazing headphones. The noise cancellation in these are crazyyyyyyy. Perfect to gym.

Amazing quality, long battery life and super portable! A staple in my backpack!

The noise cancellation is the best, also very comfortable around the ears.

Sound quailty A1. Love the way they fit and look. Also they transfer over easly to all Apple devices.

Sound is fantastic, and the noise cancelling is on-par if not better than Bose/Sony. They are a seamless part of the apple ecosystem, switching between devices automatically and instantly. While they admittedly don’t travel well due to their size, the sound and noise cancellation means that I’ll make room and adapt because they’re must-haves for the airplane/terminal. It’s also important to note that you can’t turn them off - the “case” only puts them into a low-power mode so if you leave them alone for a few day’s you’ll come back and they’ll be out of battery. But, again, these are drawbacks that I’m willing to deal with.

Ive had these for over a year now and theyre still as good as when i forst got them. The canceling on them is great they sound great i really love them.

Great quality and great condition! Excellent product

Expensive but works sounds great. Would be 5 stars is a bit cheaper. A small inconvenience to use outside of apple ecosystem

Works very well with Apple products and good quality maybe just to expensive for what they are

I was a little disappointed when I received the AirPods Max Open Box Excellent. When I first opened the box I immediately noticed there were make up stains from the previous owner all over the ear cushions and even on the headband. With some cleaning I got the makeup off, but for something that is advertised as open box excellent and basically brand new I would expect BestBuy to clean the product before sent to the purchaser. In addition, when I first connected my AirPods I got a notification that the AirPods were still connected to the previous owner's iCloud and they could see the location of the AirPods. (This also has happened with friends of mine who bought the open box excellent also.) I called BestBuy and they told me there was nothing they could do, all I could do was return them and wait to buy new ones since the Silver were out of stock. Instead, I got connected with the Apple store and they helped me reset them. Overall these are amazing headphones and came very fast but I am very disappointed with BestBuy's open box excellent. If you are reselling previously owned products they need to be cleaned and wiped to be basically brand new, especially when someone is basically paying full price for an "Open Box."

Great product! Could be a little louder!Would recommend to my friends. Bought these for my trip and they were the perfect noise cancellation for the plane, I was able to sleep, couldn’t hear the baby crying, and had music in the background :)

I finally decided to splurge on these for a recent 1.5 month trip to Saudi involving a lot of flights, drives, and hotel time. I already have the AirPods Pro but I wanted to try something different for a while. These Max are incredibly well made and the sounds is great. They've got great audio quality - very detailed in the mids, good low end and appropriate highs for a crisp but not ear-bleeding sound. The 3D sound stage is particularly outstanding. Would I term these "audiophile"... not really. For that, I'll stick with my Shure SE8846 but that isn't why I bought the Max. These do things my Shures can't. I really like, and use frequently, the transparency mode. It's great for the office environment, or on phone calls to keep me from shouting like a madman. Are they comfortable? Absolutely! I wear glasses and at first I was concerned that might cause some head pain or sound leakage. Zero pain and no sound leak. On a string of flights, I wore them for about 20 hours without any discomfort, which is more than can be said for any other cans I've had (PSB, V-Moda, Sony, etc). On a whole, these are really the best all around headphones for the modern traveller. Money well spent!

I can’t use any other now. Best Buy does a wonderful job w delivery I didn’t like same day 5$ charge considering I’m member but I received it.

Love this headphones and delivery service was fantastic it arrived on time!Also purchased my MacBook from here love it ! No damage to any electronic.