Customer Ratings & Reviews

There has been much said about these headphones, most by people who’ve never actually used them. I agree that $550 is quite a bit for a pair of BT over-the-ear headphones when you compare to the Sony and Bose models, at least on “paper”. But then you get them, open the box, feel the quality, pair with ease, and hear for the first time. Then you realize they sound this good, and yet still will sound better once they are properly broken in after significant hours of usage. - Spatial works amazingly well. - Noise Cancellation is superb. - Transparency mode sounds like it’s live. - Digital Crown works just right. - Quality is worth more than $550 The case sucks. It’s the downside to the AirPods Max outfit; and seriously Apple owes us all an apology, and a free case once they get rid of this stupid one! Overall, the soundstage is amazing and I’m listening to tracks I haven’t listened to for awhile, just to hear the music again. I’d recommend Amazon HD music, and a hardwire connection for best results. That being said, the Bluetooth transfer quality with Amazon HD music is quite good, with Apple Music a close second. Highly recommend, if you have it in your budget.

great sound quality and very comfortable on the ears

I was a little disappointed when I received the AirPods Max Open Box Excellent. When I first opened the box I immediately noticed there were make up stains from the previous owner all over the ear cushions and even on the headband. With some cleaning I got the makeup off, but for something that is advertised as open box excellent and basically brand new I would expect BestBuy to clean the product before sent to the purchaser. In addition, when I first connected my AirPods I got a notification that the AirPods were still connected to the previous owner's iCloud and they could see the location of the AirPods. (This also has happened with friends of mine who bought the open box excellent also.) I called BestBuy and they told me there was nothing they could do, all I could do was return them and wait to buy new ones since the Silver were out of stock. Instead, I got connected with the Apple store and they helped me reset them. Overall these are amazing headphones and came very fast but I am very disappointed with BestBuy's open box excellent. If you are reselling previously owned products they need to be cleaned and wiped to be basically brand new, especially when someone is basically paying full price for an "Open Box."

I like my 6 year old QC35 better than these. This one has better sound quality, but the Bose is way lighter and better ear cushions.

Nice headphones. Good sound qualify. ANC works well.

Love this so much and it’s so cute quality is great

If you can afford it and are already apart of the apple ecosystem then I can recommend these. I was worried about the battery after people said you cant turn them off. But you can wear them from when you wake up to when you go to bed. Just charge them at night and they are ready for another 1-3 days. I use a fast charger so charging for like 5 minutes is more than enough to do something like go to the gym or a 2hr walk or something. No having an on/off button has oddly made them simpler and i personally like it. You just throw them on and they are already on and connected. The transparency mode makes it very easy to just leave the headphones on all the time because you can still hear very clearly outside the headphones. Then when you want to block everything out just 1 button does so. I can sit in the cafeteria at work and not hear anything around me while I listen to music. Also Id say have a big head and don't even use the biggest setting with these. I did have to buy a cheap case from Amazon though because I would never put them in my backpack with just the bra case. I only use that when I charge them. Just make sure when buying a case you get one that has the magnets between the ear cups. That is how the headphones get put into low power mode. Tldr: If you have the money and an iPhone, then you’ll appreciate these. Don't worry about the lack of a power button or the weight. And you'll need to buy a new case that has the ability to hibernate them.

Impeccable sound. The best purchase ever. Definitely recommend.

I asked my wife if you have to review your headphones what would you say? She said PERFECT.

10/10 headphones. Had the Beats Solo pro but they just weren’t cutting it so I decided to splurge on these and I’m glad I did.

I absolutely love my AirPod Max headphones! They’re perfect for the gym, travel and just wearing around the house! Highly recommend, especially if you’re tired of those little AirPods in your ear!

These headphones were so great to purchase. Much better than the AirPods but also the noise cancellation is so great!

Outstanding product. Truly forward thinking. I’m so happy with my headphones they were worth every penny!

The Apple AirPods Max are praised for their excellent sound quality and noise cancellation but criticized for their high price and some design choices like the smart case and connectivity options. They’re ideal for Apple users who value audio performance over cost and compatibility.

Nice sound good color. Good to block out the kids when they fight. Absolutely love the product

Product works great and a full battery lasts me for up to 4 days. Love the noise cancellation at the gym

Amazing sound, premium feel, but battery could last longer. Top-tier noise canceling, pricey but worth the comfort. Great audio and build, but still too expensive for most

I bought this for my daughter as a gift and she absolutely loves them. She has the pink pair and I’ve tried them. They are easy to collect to your phone, the sound is top notch and they do have noise cancellation. They do cost a pretty penny bjj in bit appears to be worth it for the top tier products. I would recommend.

Great sound. Doesn't feel as heavy on my head. I love that you can easily change the ear cup. I was able to get them on sale. They're worth it

Very comfy. Amazing sound. I love them so much! The noise cancelling is amazing.