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Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
6376549
Your price for this item is $494.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17876 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 17,876 reviews
  • Rated 5 out of 5 stars

    AirPod Pro Max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is freaking amazing Great sound and everything

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, very comfortable, wife loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about these given the price. But they have a great and sturdy feel to them. The audio quality is amazing and the noise cancellation is great and easy to use. They don’t fall or move much when running which is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with these headphones. The sound quality is amazing! Switching from iPad to iPhone to MacBook was seamless. Also call quality is excellent. I was told you couldn’t tell I was using headphones when speaking. If I had to complain, it would be that they don’t supply a hard case to protect this huge investment and that the material that sits in the ears gets hot after a while and I am worried they will get stained or dirty quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at my best buy store was amazing as usual. The color of is beautiful! I am extremely excited about this purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best, irritating switching between devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching between multiple Apple devices will drive you insane. It will say that it's connected but then no audio will be present until you reconnect a FaceTime call, for example. I am constantly having to reconnect them, and I have attempted to change settings between automatic device detection and "when last used"; neither work. These are kind of a first-generation trap, to be honest. They are somewhat of a rip-off considering the sound quality is just simply not that great. Coming from the AirPods Pro, I was underwhelmed that these just do not sound that great and do not provide natural noise isolation. Noise cancellation actually gives me headaches, and noise cancelation mode is virtually the only way the sound quality is half decent. Do yourself a favor and forego your Apple fandom this time. Get a pair of Bose or Sony instead. They're not worth the aesthetic and definitely not worth the premium in price. The pads also shrivel up a little bit during use, so they'll be looking ugly in no time flat!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Great quality build but sound is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May it is my ears and head shape but take this for what it is. They sound as good as the headphones you find in the $250 to $350 range. Keep in mind that even those headphones were higher price than they are now so it is not fair to compare since those have been out the current price is due to being an on sale price. Either way though, great headphone but not worth the price tag AT ALL. Will be returning. Also were too tight on my head but I do have a big head. Definitely not to work out with. Too heavy for that. Yes you can feel their weight. Now all this I could have ignored but the sound was not $550 good. Maybe the next gen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work seamlessly with my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work and pair seamlessly with my iPhone. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones for its noise cancelling and lightweight and they are truly amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time. I thought I would regret buying them. Nope I love them. They keep my ears from getting cold, like earmuffs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium price... premium quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my wife who works around a lot of noise. While she's working she likes to binge watch every show ever created, so enter the Airpod Max. She's an Apple person through and through, so these connected effortlessly for her and provided excellent sound quality whilst cancelling unwanted exterior. She's a believer. Give them a shot for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Light weight great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great sound quality. Nice color. A little over priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. My son loves them. Not to heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought those for my Grandsons birthday! Loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality is top notch!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones.. could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but not sure if they are worth the price point. They seem to be more of a statement piece. You can definitely find cheaper ones that work just as well but I do like them. My main complaint is that I wish they adjusted smaller because they still fall off of my head and move around while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and worth the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much ,sound is perfect , use them daily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , easy to use with other Apple products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product great noise cancellation and everything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Terrible headphones for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones in July, they stopped working properly in October. Best Buy was no help and neither was Apple. I am stuck with a broken set of headphones. Apart from that these headphones were incredibly nice to use, however they had a bunch of problems. They are very heavy, the smart case that comes with the headphones is terrible and you are forced to use it (the headphones do not turn off when you take them off of your head and they do not have a power button, you need the smart case for that), when the headphones are turned outward, they will knock into each other very hard. This is the first problem I have ever had with an apple product and I do not recommend them because they are not reliable and have so many flaws. Definitely consider buying another pair of headphones.

    No, I would not recommend this to a friend