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Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
6376549
Clearance
$494.99
Save $55
The comparable value is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 18033 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 18,033 reviews
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was really good and so was the noise cancellation. Sadly had to return bc of the way the headphones hurt my head. After wearing for about an hour your head starts killing you and I developed a migraine bc of it. Plus it doesnt hold a charge very long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Different Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this headphone would be pretty close to black as the name as description suggestion, but it is more gray than black

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money - absolute trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give these 0 stars I would. Dre Beats Studio or Sony WXH (however they are) are wayyyy better. These are nothing but things to feed the ego. Music quality is less than Dre Beats and if you get these to workout they’re too big and chunky and they will constantly fall off your head. I’m Mexican I have a large head and these things still fell off or kept falling down. Waste of money you might as well just burn $500 with a lighter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound quality but problems with connectivity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After like 6 months they stop connecting, I tried 4 of them and all same problem, had to give up and switch to another brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate hate hate the fact that there is no turn-off button even though it has two working buttons. I could just shut it off and save battery but instead, it knows when its not in use and goes into a battery saving mode...like what? Other than that it fits ears comfortably and the noise cancellation is perfect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth 500$ worth of just headphones. You can get 200 or less headphones and probably feel and have same specs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great until they don’t work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until they stop working entirely. No connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a like all apple products, these are overpriced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So uncomfortable not worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Black Friday, it arrived, I opened it, I put on the headphones and they were probably some of the most uncomfortable headphones I’ve ever put on my head. I honestly did not care at all about the sound quality because pretty much all headphones like this have good sound quality what really matters is whether or not it actually feels good on your ears and on your head and this feels worse than something that I could get for like $25, absolutely not worth buying and I will be returning this to Best Buy later today. I feel like the kind of people that want to own these or just people who care more about being seen with an expensive Apple product than they do about whether or not the product itself is worth buying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy expensive, but if they were flawless I could have overlooked the price. Instead, they have little metal knobs at the top of the over ear piece that dig into my head. So uncomfortable that I had to return them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just don't fit right, make me look like a space alien.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to really hone in on the Spatial Audio Apple has and the headphones + apple music really deliver an amazing listening experience. 10/10 worth it. The silver gets dirty fast, but are easy to clean!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset it's heavy to my head makes me headache.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As alot of others have said, they’re great headphones but very overpriced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Condensation Nightmare Wait for V2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid these if you sweat, or intend to have long sessions with headphones as your primary source of audio. Condensation buildup in the earcups occur within 1-3 hours of use. Expect audio popping or loud static when and if the condensation gets inside the drivers. I'm from the South and I get that humidity is a thing here, but that excuse doesn't fly when the same thing happens in a climate controlled corporate office. A mostly all metal design plus a thin mesh earcup simply doesn't work. There's a reason why the big players in the industry aren't copying Apple's aluminum earcup design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good in Apple ecosystem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone fit my needs well. I am in the Apple ecosystem, so these headphones help maximize the sonic experience and utility. I don't know that I would choose them if I were not in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality. My only downside is it’s not as comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They sound great & they cover the whole ear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Headphones I’ve Ever Owned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this review a few months after buying these, and with them now in the trash. Hundreds of dollars wasted. These things have broken 3 times in the few months I’ve owned them. Not pairing. Randomly not connecting. Not turning off when in their weird little case. One time they just wouldn’t turn on at all - apparently the chip inside was fried. I’ve taken them to the Apple Store to have them fixed, but yet a month later they break again. How?! They literally never leave my home unless I’m taking them to be repaired. Never been dropped. Never been near water - they were used to game and watch movies. Please don’t waste your money on these. They’re already absurdly overpriced, and the sound quality is just as mediocre as a regular pair of AirPods (don’t even get me started on the bad quality of those either). Save your money, buy a pair of Sony headphones, or literally any other Bluetooth headphones. These AirPods Max are worthless,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're okay, sound quality could be better considering the price

    No, I would not recommend this to a friend