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Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
6376549
Clearance
$494.99
Save $55
The comparable value is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 18033 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 846 Showing 16,901-16,920 of 18,033 reviews
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this online got to me right away!!! Will most definitely be getting more stuff from the open box section.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Not even close to being worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look really sleek but they didn’t work. They would randomly lose connection and just not connect…and then not charge either. A very over priced and flawed product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    hard not to love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely a splurge-buy, considering the price. but the experience is absolute luxury. i love the sound quality and comfort. they are rather heavy, but i got used to the weight fairly quickly. the color is great, as is the overall feel. i especially enjoy that i can switch from anc to transparency mode with ease! of course, there are many great headphones to choose from nowadays at half the cost; however, if you find a good deal/have the money to spend, i say give it a go.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't sound as loud as they could I expected more the Beats Studio sound louder for some reason. Wish I could of go my money back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these to everyone!! I have Beats by Dre and these are better!!! Trust you won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple, not pear. Just Friut. An apple a day, will get you into the ER. Bears, beats, Battlestar Galactica.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok to use but giving trouble sometimes and really so so

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these headphones on 12/22. It’s a bday gift for my son. It is 1/19 and I still have not received anything. I have called customer service 5 times and all they do I cancel the order and submit a reorder. This has never happened to me. Worst service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    they don’t hold a charge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they don’t hold a charge. .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Drunk person made this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever. Brought it for $479. Even if it was $19.99 I wouldn’t buy it because that’s how much it costed Tim Jobs to make them. Super heavy, worst sound and stupid ugly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too heavy, not impressice sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really tried to love these, especially since I was able to get them on sale. Unfortunately I was just not impressed with the sound. They also were quite heavy and painful when wearing with glasses. The other issue I had wifh these headphones is they constantly have to be charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features are not working . Wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not charge after a month

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this AirPods from Best Buy barely six month ago and suddenly it stop charging only to take it to Apple Store and discover that I have to pay $300 for fixing some hardware issues

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Definitly not “open box”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was sold as open box but has clear signs of moderate usage and were used for 2 years according to tbe serial number.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product Customer Service…………………………………………………….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in about 6 months. Taking to Apple Store to be assessed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I've ever used. Thank you best buy for giving me this opportunity to buy this dream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR THE GYM!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my AirPods for a year at the gym but somehow never got used to them. Overall these were great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headaches after 45 minutes of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed these headphones but i would get headaches after about 45 min of use due to how tight the band was. Had to return them after a week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the buck

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wont charge!!! Im not sure why but it seems sloppy when it comes to charging and the battery

    No, I would not recommend this to a friend