Customer Ratings & Reviews

They look really nice and i am already in that apple ecco system so you know i bought it just cause.

These are great headphones, but I do not recommend the white ones at all. They get super filthy, and some Best buys will not let you return them. So be super mindful when buying in these. Make sure Best buy honors their agreement.

Best Buy’s delivery service delivered ro the wrong house. Delivery service actually sent a picture of wrong house . Called Best Buy immediately - and have been arguing for my money back for 2 weeks - they refuse a refund for the reason “ delivered successfully” even though proof it wasn’t right address ! Ridiculous! Beware!’!!! Best Buy does NOT care about customers! I will never buy from them again

They are awesome. Total worth it. My son loves these and if you like headphones and apple. Buy them!

These things are amazing! The flawless integration with Apple devices across the board is wonderful.

These were great for 2 years until they completely bricked. So expensive for such a short life span. Definitely never buying again.

Its a great item. And would definitely recommend it to some one in ghe market to buy headphones.

I just love to use apple airpods max and i purchased in best buy where it was delivered in a day.

A lot of positives a lot of disappointments. I wouldn’t buy at 550 bucks anywhere around 300-400. It’s a catch.

The product is great!!! But the documentation of how to connect them to a phone or a iMax when they are co-located is non-existent. Therefore the actual how to do it is impiracal.

No bass Im a bass is important when it comes to headphones for many people and at this price apple could have done a better job. Sometimes I wonder how responsible Apple is for global warming since they manufacture billions of products

Bought these as a gift. The were still connected to someone’s Apple account and I was unable to use them. This is ridiculous. I cannot believe that they would not do a quality check on this item, considering how expensive they are. I am very disappointed.

Charging problems after 2 weeks. Great sound quality but software issues big time

Love this gift and my son loves it too! Great gift to give to someone that love music as well

When I purchased it was good for a noise canceling. However, Now totally works for a noise canceling.

Didn't even last a year, the bluetooth connectivity just stop working and you cant connect to your device anymore. Of course apple doesn't have a solution to fix the issue, except to swap for a new one for $350. For $550 + tax you'd think they'd last. Go Sony instead quality and noise cancel is the same.

This is my second pair as i brought them for my gf. We love our headphones and it is amazing.

When it worked it worked phenomenally, the highs were clear and precise, mids weren’t muddled and blended into the base really well. The base hot hard but not overwhelmingly so. After wearing it for over an hour, you could really start to feel the “quality” of the build. The only issue I had was that it never remembered my phone and I would have to reset the device and reconnect it over and over again. For the amount of money, i was kinda let down by the quality control.

Love these! They are the best investment ever!!! You would not be upset with your purchase.

Delivered defective product. Never was able to charge, it ran out. Had to go to Apple Store as it was over 30 days. For a "premium" product. If I had purchased via Amazon I could return, and I would probably change products as these are also very heavy as many reviewers noted. They work great, amazing connection, the only gripe I have is the defective they don't charge part.