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Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
6376549
Clearance
$494.99
Save $55
The comparable value is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 18034 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 861 Showing 17,201-17,220 of 18,034 reviews
  • Rated 1 out of 5 stars

    uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hurt ear’s uncomfortable headphones for 500 dollars should be much more comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks ago the battery died i have the guaranty for apple but bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy From Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER ARRIVED AND BEST BUY CUSTOMER SERVICE IS TRASH

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sage green color is cute and the sound quality is up to par. The ear cups can get dirty pretty easily but they can be removed to be cleaned so it's not that big of a deal. The noise cancellation is crazy good but the only thing is it does start to give minor headaches after a few hours of nonstop wearing. Transparency mode is my personal favorite to use as headaches are non-existent and it allows you to still be aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great. I've been using these at home at night so as not to disturb people and when these go on, I check out. Very comfortable and a surprisingly long battery life based on some other reviews I've read. I've not traveled with these yet but am looking forward to doing so.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don’t get these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the left headphone went out so i had to return after a week.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but not a daily use item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont use them much ended up using my air pods pro more. heavy item but fuctions well. not my best purchase though for my personal use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They canceled my order, and I. Don’t have my money back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Great for Apple device owners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Especially if you're in the Apple ecosystem. They automatically connect to my iPhone, iPad, AppleTV - whatever I'm using at the moment. Fits well. With AppleTV the use of Spatial Audio (simulated surround), especially with noise canceling on is just amazing. Only knock her is battery life. With higher volumes or noise canceling on you'll only get get a lot of playback. So that sucks. The good thing is that you can get a quick 3-5 recharge and you'll be good to go again. The device tracking in the Apple Find My app is helpful so see where you last used it. The ping location sound is also helpful to track them down further. Price is high for what you get, but that's typical Apple; besides they do offer some features with Apple devices you just can't get anywhere else.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a Fraud!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They failed to deliver and still charged me for something that was not delivered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt get my airpods. Never delivered. Customer service didnt help me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive headphones that do not work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones had to be serviced at the apple store less than 30 days after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a joke. Box showed up empty - they promised me a new one - no new pair ever arrived. My money got stolen!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning for open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was associated with another Apple ID. Losing features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don’t like the sound quality I’d expected more for the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, but at that price point, you can get something cheaper like the sony wh-1000xm5

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound, a little Snug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation is supreme but i could only wear them in short stints due to the pain from the squeeze.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They smell after 2 uses…. Can’t wash or they will get ruined

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tight, low sound, good looking garbage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are way to expensive to be this tight uncomfortable and low sounding.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy I bought the SONEY 5 and I have enjoyed with my team

    No, I would not recommend this to a friend