Customer Ratings & Reviews

This is designed for Apple’s products and systems. So I don’t know about android’s one. I really love the bass and the Spatialize Stereo head tracked that the audio change from left to right when you move your head. I know it’s risky when you can’t try it by testing it yourself whether you will like it or not. The noise cancellation has 3 settings (noise cancellation/off/transparency) I use NYC subway everyday I assure you that you can’t hear the train noise at all but I think want to be more transparent so that you are able to hear the surroundings. I tried to listen with all kind of music House/Funk/rock/Jpop/Jrock/Kpop/Bossanova/Cuban Jazz/Blues/Techno/Opera/Classical/ and they all sounds terrific and magnificent with this headphones. I hope it makes sense. I ordered this online and picked it up at Atlantic Center, Brooklyn NYC. Best Buy squad geek/ assistant named “Maia” was very helpful. She assisted me very quickly and professionally. If you lived nearby this branch and wanted to buy this product. Please ask her, I assure she’d be kindly assist you right away.

As with any Apple accessory, you will pay a lot of money (that might probably be the one negative I can come up with, but thankfully, I was able to avail myself of Best Buy’s awesome promotional financing!!) but for an item that is generally well made with high performance. I happen to love Apple products so I purchased the AirPods Max as a Christmas gift to myself. They have so far lived up to my expectations. The high fidelity audio is no lie, and I love the ability to either completely block out ambient sound around me (all that pesky outside noise!), or allow for transparency so that I can be aware of what’s going on around me (as when my grandchildren are with me). They are comfortable (I had no need to adjust the arms and the ear cushions were as Apple states, “pillow-like”) and fit well over my ears, and sound can be adjusted via the digital crown or whatever device you are connected to. Overall, a great purchase. And as always, Best Buy delivers quickly and makes sure your item arrives safely.

I have been meaning to grab these since they’ve come out but I was hesitant due to the price. Welp I caved this year and bought myself an early Xmas gift and it was def worth the wait. I am someone big on aesthetic so to say the least they are so cute and fashionable and give that sort of 70s-60s aesthetic that I love!!! Alright sound quality now …. Oufff off the charts the noise cancellation is scaryyy (in a good way) and I use it mostly when I am studying to tune everything out or if I’m eating and watching a show on my phone. The bass is great as well, and not like other headphones that literally vibrate for the bass IYKYK. The only downside is that I doesn’t have a case but the charging case that is not really protective, however I’ve placed them in the charging case in my book bag several times and there are no scratches or scuffs on them . Also you can buy a protective case from Amazon or Temu for the low low. Last but not least I love the fact the ear covers are magnetic/ detachable which is great when cleaning them. Just get them!!!

Excellent noise cancellation, transparency mode almost has me forgetting I have the headphones on, very stylish and unique not to mention very comfortable. The battery life is also excellent I use them all day without worrying about charging them.

Although the pink headphones were out of stock, my girlfriend really enjoys these headphones & being able to customize them with various cases. They are a little heavy, but the noise cancellation feature is incredible when you need to focus. The battery life is fairly long for an Apple device, and the sound quality cannot be beat.

The AirPods Max deliver exceptional sound quality with deep bass, clear mids, and crisp highs. Noise cancellation is top-notch, creating an immersive listening experience. The build feels premium, and the comfort is impressive even during long use. Seamless Apple ecosystem integration makes them effortless to use. Worth every penny, absolutely outstanding

I love these headphones!! I use them all the time. The noise cancellation in pretty good, you can still hear things that are super loud, but if it's not really loud then it's canceled out. They're super comfy, and fit perfectly on my head. They last a while without being charged too!

I like the sound quality noise. Cancellation is highly efficient in enhance to wall auto experience, specially in noisy environment the cop of the form ear cushion make the comfort to wear for a long period of time quality they have a premium field with a sleet design and a rebus construction

The sound and build quality is top notch! It blows beats by Dre out of the water. I think apple is trying to go after the audiophiles with their first attempt at luxury headphones. The only reason I’m giving it a 4 out of 5 stars is because it’s about $150.00 overpriced. The headphones are advertised as $550.00 dollars, but with tax I paid $601.00. Their are better headphones at this price point. Everyone compares Sonys XM0004, but it’s not a fair comparison. You can find the Sonys for $350.00 or less. Apple’s true competitors are the $500 dollars or more price point. No headphone maker can compete with AirPod Max’s craftsmanship. However, I’ve heard better sound from headphones at the $1000 price point. Also, the carrying purse for the cans is a horrible idea. Also, these headphones cannot be used for working out at the gym or going for a run. The sweat will damage the ear cups and flop around on your head. It’s strictly for comfort listening!

I recently purchased the AirPods Max through the Best Buy app, and it was such a smooth and convenient experience! The app made browsing and selecting my preferred color and warranty options incredibly easy. I was impressed by how fast the checkout process was—just a few taps, and my order was ready for pickup at my local store within hours. When I arrived, the curbside pickup process was seamless. I simply checked in through the app, and within minutes, a friendly associate brought my order right to me. No waiting in lines or dealing with crowds! The AirPods Max themselves exceeded my expectations with their premium sound quality, incredible noise cancellation, and sleek design. Overall, Best Buy made the entire process—from ordering to pickup—fast, efficient, and hassle-free. I’ll definitely be using the app again for future purchases! Highly recommend this service for anyone looking for a quick and easy shopping experience.

sound great and fit great too! the transparency mode works super well they don’t fall off my head and while i’m in the gym they don’t cause any discomfort

i was nervous after seeing mixed reviews but i decided to bite the bullet and buy them. no regrets here at all. the battery life is solid, the sound is amazing & noise cancellation is my ultimate favorite. theyre not too heavy but extremely sturdy. they charge super quick, and are extremely comfortable.

I recently purchased the AirPods Max and I must say, they are worth every penny! The sound quality is exceptional and the noise cancellation feature is incredible. The headphones fit comfortably over my ears and the design is sleek and stylish. The battery life is impressive and they charge quickly. I love how easy it is to switch between my devices with just a tap. Overall, I am extremely satisfied with my purchase and would highly recommend the AirPods Max to anyone in the market for premium headphones.

I have to be honest, I was definitely hesitant about purchasing these headphones but, a couple weeks into using these bad boys, I am absolutely in love. The quality is great, the noise control is on point, the bass is amazing, and the design is so fleek and simple! Not heavy either! These headphones also have a very lengthy battery life. You can use them all day and still have a generous amount of battery. If you are bent on buying these, DO IT. Every piece of audio will be an extraordinary experience!

Sounds good comfortable! Fits nice on your head and doesn’t pull your hair

I tried these in the store and immediately became obsessed with them. $499 can be a tought pill to swallow but I did it and they are so amazing. They are completely comfortable, yes a bit heavy but does not bother me. The noise cancellation is great and the sound is amazing. I use tgem with my phone, my pc and my MacBook.

Great headphones! Sound quality is top notch! Though, like most viewers says; it does hurt my head, not so much my ears. Long-term listening is a no go. The sound suction cups doesn’t suction to my ears like my Sony Wh-1000M4. It’s fairly decent for noise cancellation. Overall, I love the feel of it; sound is good and battery life is great. It connects immediately once putting on your head. I did buy silicon covers for the headphones but they can easily be scratched! If you don’t own any type of wireless headphones I recommend this or even the Sony or Bose 700s.

These headphones are simply amazing. Unfortunately the weight of the headphones need to be compensated for by the tight grip they have on my head. It causes me some discomfort on the left side of my face but with that said, i will not be returning these headphones. All of the other features are simply too good for me to give them up. The noise cancelling is crazy and so is the transparency mode. Personalized spatial audio is like listening to music in a cinema. The sound quality is crystal clear and really excels in the highs, they also have plenty of bass if thats a concern for you. Not to mention the build quality is premium. If you are already in the Apple ecosystem these just feel that much better. Yeah they’re overpriced for sure, but if you got the money, you probably wont regret the purchase.

Before saying anything in this review, I want to say up front, I would recommend these headphones, but only if you are aware of all the compromises and issues that they entail. If you are aware and careful, then they should be excellent headphones for a while. This pair I bought was actually a replacement for a previous pair I bought a couple months after the AirPods Max were released. That initial pair broke because of what I know understand to be an issue with the ribbon cable breaking from the cups turning too much. The problem is the cups are next to impossible not to turn if you use the included smart case and they only go into ultra low power mode in the smart case. Some other nitpicks are another well known issue - the condensation issue. Because the AirPods Max use metal for their ear cups without any ventilation, the ear cups will build up condensation after any listening sessions beyond 2-3 hours (depending on the temperature outside and if you are being active). These headphones are not meant to be used to workout, despite me visually seeing many people trying. They are not water resistant and will eventually die. Despite ALL this, they are actually excellent headphones. The noise cancellation is fantastic and the transparency mode is equally as fantastic. The sound quality is amazing. It has some nice punch to the low end without being overbearing. Apple's adaptive eq does a great job at keeping consistent sounds at different volumes. One unexpected area where the AirPods Max are incredible is when using with an Apple device to watch movies or tv shows - especially if the show/movie supports Dolby Atmos. When I use my AirPods Max on my Apple TV, the spatial dolby atmos is incredible and feels shockingly close to being in an actual theater - all while keeping the sound to myself and not bothering my neighbors late at night. The battery life is surprisingly good considering they never actually turn off and only utilize sleep modes to power save. The comfort is fairly solid too. Despite the weight, they actually have a nice comfort on your head with the way they are designed. The headband with the steel to adjust the length feels premium and durable. The headband maintained comfort even after using mine for around 4 years. The earcups are easy to pop off and replace if you have any issues or just to dust/clean off. I need to clarify I essentially use my AirPods Max mostly with Apple devices in wireless mode. I do use it with my PC or my PS5 for gaming, but I use the wired mode with the aux to lightning adapter. While it's functional, Apple needs to create a significantly better version of this cable. If you are seriously using it for any type of music production or gaming, you want it to be wired for ultra low latency. If you just use the adapter cable, it's comically short and thin. While mine hasn't broken, it is very short. My only solution has been to get an aux extension cable to pair with it, but it does slightly affect the sound quality. It shouldn't be necessary to create these solutions. To break it all down, these are incredible headphones if you are an Apple user. They sound amazing, have incredible noise cancellation/transparency modes, and fantastic Dolby Atmos/Spatial Audio support for watching movies/tv. That being said, anyone purchasing these who intends to have these work for any reasonable time needs to know - If you use these frequently with the smartcase, it will possibly break the ribbon cable connecting the earcups - this happened to the pair I bought and has happened to other individuals online with these headphones. I recommend a charging stand that avoids any earcup turning or a regular stand (this will drain battery slightly quicker) - No working out with these headphones - If you feel the headphones getting sweaty, take them off and wipe the condensation out with a dry towel of some sort. - They are a bit heavy, no getting around that - The aux adapter cable is not included and is comically short - Built with premium materials, but a flawed design that needs to be treated with care and understood where the product fails.

Sound quality is top notch Fits snug and weight isn’t too bad like everyone said it was Battery lasts a few days without needing a charge Pairing is seamless ANC is best on the market hands down