Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MGYM3AM/A
SKU:
11821267
$469.00
Save $100.99
The comparable value is $569.99

Customer reviews

Rating 4.7 out of 5 stars with 17979 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 17,979 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Stylish & Light

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available super quick and you are able to add warranty on top! Easy pick up and good noise cancelling feature, not too heavy on the head. Used it on a 15 hour flight and still had lots of battery left.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Next Level Sound.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that I had always been curious about these headphones since they were released. I wish I had purchased them sooner. They have the best sound quality in a pair of wireless headphones that I have heard, and I have tried many different manufacturers. They work seamless with the rest of my Apple devices, and I am so glad that I picked these up. I produce music and the latency between these and my MacBook is essentially flawless. I use these for production when I am not using my studio monitors, or on the go if I get an idea I want to template for later. The battery lasts very long. I can wear them all day if I needed and don't need to worry about charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time to write a review. I've had these for over a year and I absolutely love them! I have tried a lot of over the ear headphones and there’s always something I don’t like. The beats were the worst to wear because the leather ear covers get sweaty while I’m working out and feel tight around my ear. I love the apple ones because my ears don’t feel sweaty during a workout and they stay on. The sound is crisp and I can adjust the volume and such very easily. They connected right away with my phone. The battery life is great and I can get a couple days use out of them before needing to be charged. The case is very nice and has a soft suede interior that feels very high end. The ear covers come off and I simply wash them with a touch a dawn soap and leave them on a cotton towel to air dry. I absolutely think they are worth the money. I’m so happy I chose the green color because it’s no longer sold. I have them in pink as well. I am thinking of buying them in the starlight color too to match my MacBook and to have a set for work, home and gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever purchased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last ear phones I will have!!! The sound quality is superb!!! Comfortable ear pads that is excellent at noise reduction and well constructed with easy connectivity. These headphones are worth the price if you are an audiophile and want luxury that is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them my dad brought me them for Christmas. I could have them on the lowest volume with the noise cancellation and I can barley hear anything. while with the transparency mode, it feels like I don’t even have the headphones on because it is an very clear sound of the real world. And the music bass is so good, it feels like Im actually next to the artists that I am listening too. One thing though is that definitely 500$ isn’t really a good price for them. I think they should lower it down. But I love them! Got them in pink (Made this review on my dads Best Buy)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Headphone review.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is great. The battery is excellent and it charges fast. It is a decently heavy headphone. With long use, it became less comfortable overtime. Overall, very high quality headphones with little to no drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best for traveling and school

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY AIRPODS MAX. It’s exactly what I needed and the battery life is so good it lasts like at least 24-48 hours (if you’re not heavy music listener) but that’s how much it lasts for me because I switch between my airpods max and pros. The noise cancellation is good, but since these came out in like Dec 2020, it has definitely improved in other models like the newest AirPods Pro. But the Max 2020 works just as good and can be used to travel and work at school or lounging at home

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Quality Cush

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing like a good over the ear headphone with sound cancelation. I'm a sucker for apple products in general but quality sound & comfortable. I wear them for long periods and they don't make my ears feel sore. If I Could sleep with them on I would. They pair easily with the wide range of devices I have and I love this green color. Not sure if mine were used or open box but great condition either way. 4/5 bc I've had connectivity issues with my iphone 16pro, randomly disconnect sometimes but I think this could be a phone issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Dollar – Best Headphones I’ve Owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones daily for a few weeks now, and I’m honestly impressed. The sound quality is incredibly clear, with deep bass and crisp highs that make every song feel immersive. Whether I’m listening to music, watching movies, or taking calls, everything sounds balanced and premium. The noise cancellation is a game changer. It blocks out background noise almost completely, which makes studying, traveling, or just relaxing so much easier. I also love how comfortable they are — I can wear them for hours without any discomfort. The ear cushions are soft, and the fit feels secure but not tight. Battery life has exceeded my expectations. I don’t have to charge them constantly, and when I do, they power up quickly. The build quality feels durable and sleek, and they look as good as they perform. Overall, this product delivers on every promise. If you’re looking for high-quality sound, comfort, and reliability, you won’t be disappointed. Highly recommend! If you’d like, I can also make a shorter version or one that sounds more casual or more technical.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I’m a Believer Now! Worth the $$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a decade into Spotify, AirPods Max made a convert of me to Spatial Audio and Apple Music. It helps to create the best sound quality and the depth of audio, both combined to immerse me. These set high standards in the quality of the build and comfort, which only create satisfaction conditions for hours of listening. Apple’s impressive integration between their devices makes the experience reach an incredibly user-friendly level. I’m simply amazed at the active noise cancellation—it feels like my very own world. The AirPods Max aren’t just headphones; they’re an experience that’s changed how I listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of Open-Box Excellent Condition AirPods Max, and overall, I'm really pleased with my experience! The sound quality is outstanding—crystal clear audio with deep bass that really enhances my music and podcasts. The noise cancellation feature is a excellent, making it easy to focus in noisy environments. I’m giving it four stars instead of five is that I noticed a few minor scratches on the ear cups, which were to be expected for a used product. Additionally, while the battery life is generally impressive, I’ve found it drains a bit quicker than I anticipated since it doesn't have the ability to turn off. That said, the comfort is fantastic, and they fit snugly for extended sessions. If you're looking for premium sound quality and can find a good deal on a used pair, I highly recommend the AirPods Max!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey but Prime Performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any Apple accessory, you will pay a lot of money (that might probably be the one negative I can come up with, but thankfully, I was able to avail myself of Best Buy’s awesome promotional financing!!) but for an item that is generally well made with high performance. I happen to love Apple products so I purchased the AirPods Max as a Christmas gift to myself. They have so far lived up to my expectations. The high fidelity audio is no lie, and I love the ability to either completely block out ambient sound around me (all that pesky outside noise!), or allow for transparency so that I can be aware of what’s going on around me (as when my grandchildren are with me). They are comfortable (I had no need to adjust the arms and the ear cushions were as Apple states, “pillow-like”) and fit well over my ears, and sound can be adjusted via the digital crown or whatever device you are connected to. Overall, a great purchase. And as always, Best Buy delivers quickly and makes sure your item arrives safely.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my new AirPods Max

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is designed for Apple’s products and systems. So I don’t know about android’s one. I really love the bass and the Spatialize Stereo head tracked that the audio change from left to right when you move your head. I know it’s risky when you can’t try it by testing it yourself whether you will like it or not. The noise cancellation has 3 settings (noise cancellation/off/transparency) I use NYC subway everyday I assure you that you can’t hear the train noise at all but I think want to be more transparent so that you are able to hear the surroundings. I tried to listen with all kind of music House/Funk/rock/Jpop/Jrock/Kpop/Bossanova/Cuban Jazz/Blues/Techno/Opera/Classical/ and they all sounds terrific and magnificent with this headphones. I hope it makes sense. I ordered this online and picked it up at Atlantic Center, Brooklyn NYC. Best Buy squad geek/ assistant named “Maia” was very helpful. She assisted me very quickly and professionally. If you lived nearby this branch and wanted to buy this product. Please ask her, I assure she’d be kindly assist you right away.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Happy with my purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving these headphones! I’ve seen mixed reviews but i’ve had no issues. They stay on when i’m in the gym, block out noise extremely well on an airplane, and honestly are just super sleek looking. I’ve had beats solo wireless and in my opinion these take the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality and extremely comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The ultimate headphone experience!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, very soft ear cushions, excellent battery life; the noise cancellation works amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get over your price hesitation,

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let’s address the elephant in the room. $600 for a pair of headphones is pricey. It took me about 1-2 weeks before I finally convinced myself that the price can be justified after reading up on the reviews. These earphones are seriously impressive. I also have the AirPod pros, and the noise cancellation on these is like x5 as good as the pros. Beautifully crafted and nice premium feel. My only gripe is that you cannot adjust the length of the flex band. I was actually shocked when I first put them on and thought maybe I was missing something. After a few days, the earphones adjusted to my head size (I have a big head), but even still putting them on are uncomfortable at first. The sound quality and noise cancellation is honestly worth the trouble and price though, so as long as you are not sacrificing your rent or bills for them, definitely put these on your must buy list.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Apple - AirPods Max - Green

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I like that you can adjust the volume from the headphones instead of having to adjust it from your device. I also love the silent feature. The design is so pretty. I love the green color. The only thing I would say that can be improved is the sound. The sound still is pretty good, but it's not the best I've had in comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing audio. Very comfortable.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will summarize a comparison between the Sony XM5’s towards the end of this review. The Airpods Max are very comfortable for long periods of time. The audio quality is great and crystal clear. It has good bass but not great. The noise canceling does a good job at atopping unwanted noises from interrupting your listening experience. All around, it is a beat of a product. You cannot go wrong with it. I own the XM5’s and comparing the two, the aipods max are more comfortable but the Sony XM5’s provide a deeper and louder bass. The sony XM5’s provide SLIGHTLY better noise canceling and should not be the overall deciding factor between the two. As far as sound quality, the airpods max takes the cake. You hear very crystal clear notes and voices with the airpods max and you can tell by listening that they are expensive headphones. The XM5 sound quality is great as well but the airpods max sound quality is just that much more better. Build wise, the airpods max are built to last because of its hard outer shell. The airpods max dont have that hard enclosure but thy do have a headband that is very flexible and will not break from any regular wear and tear. Coming from someone who unbiasly has both, i prefer the airpods max and only gave it a 4 star rating for its slight lack of bass. The sony XM5’s have great bass but arent really comfortable to wear, more specifically, outer ear pain. The ear cup of the sony XM5’s are not as deep or as large as the airpods max. So even if you have small ears, the xm5’s earcups can squish up against your ear slightyl but within 20 minutes, that pain and discomfort will be enough for you to want to take them off. Both are quality products and both are winners in their own right. However,i prefer apples airpods max.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these bad boys! It sounds amazing and not to mention it looks so sexy! Battery life is great and I love connecting it to our Apple TV and watch movies using the noise cancelling. Wow is all I can say!

    I would recommend this to a friend