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Customer Ratings & Reviews

Model:
MGYM3AM/A
SKU:
6376546
Your price for this item is $494.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17793 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 17,793 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use primarily as a wireless gaming headset. Audio is great and microphone quality is good. Ear cushions were very important since I wear glasses and these work great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad product and extremely expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really pleased with this product. It stopped working. Wouldn’t stay paired or powered on. It was still under the year warranty. We sent it in to be repaired or replaced. Apple sent it back saying that they didn’t find anything wrong with it which I find hard to believe because we exhausted all trouble shooting steps. When they sent it back it was surprisingly working just fine. After 3 months it stopped working again with the same issue. By this time the warranty needed and we were told it would cost the same amount as new headphones to get them repaired. These headphones are not worth the price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid But Come On Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid overall. Leveraged open box deal and Black Friday sale so got these head phones way below retail price. Travel a lot which these do a really solid job of canceling out plane engines. Noise Cancellation and transparency are top tier and they help disconnect. Will say noticing some platforms sound a lot better than others through them. Never noticed the differences of possibly speed of transmission or overall “quality” until I got these. Apple Music sounds probably the best (which I rarely use but go figure), Spotify solid second and Tidal HiFi coming in third. I know sounds absurd but trust me. All in all would be a 5 but lack of instructions on how to clean and subtle platform changes keep it from true 5 star also the inflexibility of the set and packaging for transport is awful; I have a great cheap travel case from Amazon if need link please lmk. Perks: can charge with portable charger(lighting), noise cancellation and transparency. Pro Tip: buy open box, but ask to inspect(also got apple care highly recommend especially for open box.) Also wait for back to school or Black Friday sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Apple Users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not audiophile headphones, but no wireless headphones can truly make that claim. They are also not a great value if you are not an Apple user. They are pretty awesome if you are an Apple user though. These headphones sound very good when listening to music. They don't have great detail but the soundstage and tone of the music are excellent. Some of the spatial audio songs on Apple Music are amazing. They are even better when watching movies in Dolby Atmos and using Apple's spatial audio. If you often watch movies and shows on Apple devices using headphones, these are amazing headphones. Some of the surround sound effect have made me look over my shoulder thinking the sound came from behind me. Some other odds and ends. The noise cancellation is the best I have ever heard. It blocks out almost everything. I find them comfortable enough to wear for a couple hours but comfort is always something that varies between users. They are a little bulky and do not come with a hard carrying case. Taking them with you on a plane will use up a lot of space in your bag and your would probably want to buy a hard case for some protection. Overall, I highly recommend them for Apple users. I probably do not recommend them at full price for others, unless they plan to become Apple users.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever had

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best pair of headphones I’ve ever used. The sound canceling is too notch and they feel like they’re made with quality material. Can get a little heavy on the head after a while but, still comfortable around the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Hd

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever? Yes! Expensive yes! With apple you pay for high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is great and convenient with apple products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and it’s easy to navigate if you have apple products. The only down side is that they’re not water resistant so since I use them to work out and the sauna I had to get nylon covers but other than that I love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would give them 5 starrs... but $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are top of the line headphones, there's no doubt about that. The sound is incredible, along with the clarity, bass, spatial audio, you name it. There's nothing to complain about when it comes to quality. Setup takes minutes. Battery life is pretty good (could be a little better in my opinion). The comfort is top notch. I have small head so for these headphones to fit and feel secure is a miracle. I only wish they'd come down in price a bit to better compete with Sony. Slightly overpriced and the possibility for better battery life is the only reason for 4 stars. They are sleek and stylish if you care about that sort of thing. I bought the Sony WH-100XM5's first because of the lower price point and nearly identical quality comparison and returned them ultimately because you have to pay a monthly subscription to enjoy spatial audio (lame). I enjoy these Apple's better because they sync easier obviously and spatial audio is included (that's definitely a perk). Ultimately, if you have the deep pockets for these, buy them. It's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with aesthetic and sound quality Apple did not disappoint with this product and best buy had great availability if inventory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travelers Best friend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for noise cancelling and tunes the outside world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love music, you'll love these.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're familiar with regular AirPods, you'll know Apple makes it super easy to connect with all your existing iOS, MacOS and Apple TV gear. Yes, they are heavier than Bose or Sony NC headphones - but they are very comfortable to wear for hours at a time. My ears aren't in discomfort which is amazing. When I first used them for the first time listening to some Blue Man Group's Persona.. I was actually getting goosebumps because I've never heard this song sound so good before. The bass is impressive and it's very natural, clear sounding tone. You'll definitely love how tight and controlled the bass is. Music listening is so immersive is all I can say. Sounds like you are in a recording studio while the artists are playing live in front of you. Haven't gotten a chance to try out Spatial Audio but with more movies coming out this year, it'll be something to look forward to. I've also gotten some silicone ear covers that will help prevent the clacking noise and scuff marks that some users have mentioned plus it adds some grip. So far battery life is decent, it takes a hit if you are constantly using noise cancelation and loud volumes but it's not a deal breaker. I was skeptical about these at first but they are truly an amazing product for what you get. The build quality, comfort, sound-immersion and ease of use (if you're in the Apple eco-system) is truly fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Noise cancelling really helps me study

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound love the noise cancellation perfect for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fav headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!!! Sleek, modern look. Good sound quality, wish it was a little louder. Also, no power off button - have to keep it in it’s charging case to keep it in sleep mode

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m listened to a movie on Apple TV with the air pod pro max’s, it makes it feel you’re not wearing them and you the sound is coming from the TV, I had to keep checking to make sure it wasn’t the TV speakers and the noise canceling is scary quiet. If cost is the issue then get the Sony WF-1000 xm4, those are great too. But I have had both and I prefer the Pro Max’s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple ecosystem makes it worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of over ear headphones if you are within the apple ecosystem (has a combination of iPhone, Apple Watch, Mac, iPad, Apple TV). Noise cancellation is the best out there and adaptive eq is impressive. Also the headphones get software updates that improve quality. If you’re debating between Sony Xm4 or this I would choose if you have more apple products or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Noise Cancelling

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for wearing and maybe going for a walk or on an airplane or just working at a desk. But i wouldn’t recommend trying to work out in them because they tend to fall off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally can’t wear headphones for very long, but these are really comfortable to wear while working out. The sound quality is definitely the best out of any headphones I’ve tried. The noise cancellation is very good, and the transparency mode makes it sound like you’re not even wearing headphones. One critique I’d give is that they’re pretty insulated, so your ears may get a bit sometimes, but I’ve mostly gotten used to it. They’re also able to connect to non-Apple devices, but the sound quality is significantly reduced. Hoping to see that change if/when Apple makes a new model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Head Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my airpod max. I got the space grey color. I love the case that comes with it. They block out all of the noise when your listening to music or whatever on your phone. Best birthday gift ever (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They are a little big and slip off when working out, but the sound quality is excellent

    I would recommend this to a friend