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Customer Ratings & Reviews

Model:
MGYM3AM/A
SKU:
6376546
Your price for this item is $494.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17796 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 17,796 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above my expectations! Worth every penny, sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Got them for the gym and the work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, the sound quality is amazing and the noise canceling is so nice. I will say, they do have heart so wearing them for a while can get uncomfortable, but they feel really durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and not hearing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. The noice cancellation on them is top notch. I take them to the gym and I don’t even hear the music they are playing on the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product it really helps me at work hop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it really helps me at work hope to get more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple airpod max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such good quality! Have been wanting them for forever and finally made the purchase and happy i did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Air Pod Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product 10/10 would recommend to anyone. Bought these last year and they are still in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you use apple products, you’ll love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use apple products, you’ll love these. Apart from sounding great, these headphones integrate so well and seamlessly with other Apple devices that it feels like magic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and I love the headphones. The color was fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nuisances of the AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are an abundance of reviews on the AirPods Max, so in this review I do not go through the usual attributes, but rather focus on specific items/issues. Hope this helps. When you (a prospective buyer) are here, it’s likely that you have already done your research, and that you are set to buy it but might have some reservations. Yes, the aesthetic, sound, functionality, and build quality are awesome. Phone call quality is phenomenal. Just deal with the case or buy another one from a 3rd party. Let me address certain issues that many of us might have concerns: 1) Battery drain. Yes, it was an issue. The root cause appears to be the old firmware which causes the APX not to be (or at least consistently) in sleep mode when placed in the case and likely connected via Bluetooth or constantly trying to look for connected device(s). After the firmware update, the issue was reasonably resolved — please do not expect it to not lose less than 3% over a span of 12 hours. 2) Connectivity issue. In an ideal situation, when an APX is taken out of the case and put on one’s head, there are a visual indicator and subsequently an audible indicator that the APX is connected to a mobile device (e.g., an iPhone). Indeed, the sound is output to the APX from the mobile device’s source. However, at times, the sound indicator is present, with or without the visual indicator, and the APX is not connected to the mobile device. I have to manually connect the APX. After multiple resets, this issue appears to be mitigated, and only happens once awhile. 3) Weight & moisture/heat. After wearing for an extended period of time, there’s moisture and heat built up over the ears, probably due to the mesh material. For me, neither the weight nor the built-up moister/heat is a contributing factor in causing unbearable discomfort. In deed it’s very comfortable to wear. To some, I could see that the built-up moister/heat could cause discomfort. A brief removal of the APX could likely help mitigate the moisture/heat issue. 4) Observation—automatic music resumes. With the auto head detection’s being turned on, when the APX is taken off/removed, music pauses and will resumes upon sensing that the APX is put back on your head over the ears. However, I observed that the music is paused and can be automatically resumed only if the APX is removed no longer than 15 seconds. If there are more than 15 seconds, resume functionality needs to be manually activated. In brief, it’s a great wireless headphone at its price range with a few nuisances that not only can be mitigated, but are substantially outweighed by the positive attributes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lemme tell you something

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are these a great product? Yes. Does the word duh mean anything to you? BEYOND that though, something needs to be said about Best Buy and FedEx comin’ in clutch in the 11th hour. If you’re like me then you have your best pre-vacation epiphanies the 24 to 48 hours just before you have to leave. I didn’t even know these existed two days before we were going to head out and when I did see them, obviously I HAD to have them for my listening pleasure. Darn if they didn’t ship and arrive a clean hour plus before we pulled out of the driveway, allowing me ample to time to fully charge them up (they showed up with 78%). Thank you Apple for making yet another amazing product, thank you Best Buy for the genius way you handle an impulse buy in the middle of the night and thank you Fed Ex for not taking that detour to Starbucks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. They better be, for the price. High dollar, but they are a premium product. They were a gift for my teenage daughter and she loves them. The sound quality is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones in this space

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several pairs of premium headphones before I finally settled on the AirPods Max, which I've now owned for about seven months. I use them with my iPhone, iPad, and Windows laptop, and they blow all of the other options I tried out of the water. Sound quality, comfort, noise cancellation, etc.-- leagues beyond the competition. Although they are expensive, they are, without a doubt, my single favorite purchase of anything ever. After wearing them several hours a day every day for the last seven months, I have experienced two cons. First, they're significantly heavier than competitive headphones, resulting in the band pressing uncomfortably into my head after a while. If you experience this, I've found that removing them for all of twenty seconds eliminates the issue, making them feel as comfortable as ever. Second, the ear cups have begun to smell as a result of, you know, direct contact with a bodily orifice for extended periods of time. I have not experienced this with other headphones, even the pair that I had for several years. However, I eliminated the smell with the same spray I use for my running shoes, and there's no damage. In all other ways, I have experienced no discomfort, damage, or other downside. I would highly recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones overall i love all the features of them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    To the Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting price aside, this headphones are the best in the business.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones, hefty price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, build quility is great, of course the apple ecosystem is a plus. Only thing is the price for tech that is getting dated. The newer air pod pros have tech that has yet to come over to these yet like USB C and pther aound features. If you can get them on sale, I say go for it, you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic headphones. Quite mode is really quiet. Quality of the sound is astonishing… best out there. Quality of the build is top notch. The case is a throw away…but there are other cases you can buy that are great. In short, this is a product that will make you feel special. A cut above. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My poppers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say if your traveleing on a plane . Its great for your ears for sure ! I loved them as soon as i put them on , i reccomend them . These block out sound for sure !!! I have always called them my poppers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple max headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound will buy newer version when it comes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve pretty much every apple product over the years and the most used product has been the airpods. Wanted to try out the airpods max for over an year and finally pulled the trigger on it this thanks giving. Great deal and worth the money. Only concern is that the noice cancellation on my pro work better than this. But the audio delivery is AMAZING on the Max!

    I would recommend this to a friend