Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MGYM3AM/A
SKU:
6376546
Your price for this item is $494.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17796 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 17,797 reviews
  • Rated 5 out of 5 stars

    APPLE PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HEADPHONES EVER !!!! THIS ALLOW ME TO CONNECT WOTH MY MUSIC ON A DIFFERENT LEVEL !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple products are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HEADPHONES EVER !!!! THIS ALLOW ME TO CONNECT WOTH MY MUSIC ON A DIFFERENT LEVEL !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I've ever owned. I was holding out for the second generation, in hopes of a power button. When all they did was change the lighting port to USB-C, I grabbed a pair at a greatly reduced price. The latency rate is pretty good. Don't really notice a delay at all. Love these

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these AirPod Max’s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the apple ecosystem and saw these AirPod Max’s being discounted most of the summer. I read some reviews about them and even though i did not really need it I was intrigued by its capabilities. I had read its noise cancelling is the best, it works well with other apple products, and the spatial sound capabilities are a must try. I was using a pair of Sony WH-1000XM3’s at the time. After trying them for a few months i can honestly say they are an excellent pair of headphones. The build quality is excellent with metal throughout, the ear pads are attached via magnets which are easy to clean and replaceable, and they have a good weight about them. The noise cancelling is better than the XM3, the sound is clear and bright, and the spatial audio makes it seem like surround sound. I was really impressed with these headphones. There were some things I did not like such as the case. It’s not very functional and I’m not sure how it can protect the headphones bouncing around in a backpack. I would get a third party protective case that has a magnetic flap to put the AirPods in sleep mode. The other thing i didn’t like is the hefty price tag. Luckily they were on sale for $100 off and i picked up a used excellent model which dropped the price another $50. I used the savings to enroll the headphones in applecare plus. One thing i will say about the used excellent, they came in the box smelling of heavy smoke and the ear pads were a bit dirty. The suggested apple cleaning method made them good as new but I’m docking a star because Best Buy shouldn’t have classified these as excellent. They were also outside of the 2 month applecare plus enrollment window so i had to bring it into the apple store for inspection before being able to purchase applecare plus. Turns out the applecare plus extends the warranty another 2 years from the date of inspection. I should have waited until the original warranty had a month or 2 left before enrolling. All in all a great pair of headphones that i use all the time now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them there amazing !! Would definitely recommend them to you!?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience buying these and have two years of coverage with the total tech membership. They are super high quality. I use them for a range of things from productivity to entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones Ever!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality: How music should sound. Extremely well balanced across all ranges, with crisp treble, clear mids, and tight bass. So precise, I hear details in songs that I normally wouldn’t with other headphones. Other headphones just sound distorted and lackluster compared to my new AirPods Max. ANC: Noise cancelling so good, it’s like I’m in my own little world of music. Turn on transparency mode though and you can hear everything around you crystal clear. No need to lift your headphones to hear someone talking to you Comfort: Insanely comfortable! My first time using them, I wore them for 4 hours straight with not even an ounce of discomfort. They fit snug and comfy. Smart “Case”: The Smart Case certainly feels nice and of high quality. It is also cool to have the headphones in an “always on”state so they are always ready to go. However, I do wish it was an actual case rather than just a protective sleeve, especially for the price. Just have to be a bit more careful with these than other headphones if traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the noise cancellation is insane, and the audio is great. The biggest downside is for their price point they do slide off your head occasionally (especially if you’re working out) but other than that they’re great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and had to purchase a second pair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these AirPod Max on March, and haven’t switched back from them since. I own 1st and 2nd generation AirPods, AirPods Pro’s, Beats by Dre, QC Bose noise cancellation ( the latest model) and now the AirPod Max. And I’m very impressed on the transparency with these on my ear. You can hear very clearly and the noise cancellation is pretty decent as well. Far as the price goes, I seriously have no problem with the price and I even purchased another pair but different color because I love the color choices. The carry case is a little different and something to get used to. But I’m not using the actual case it came with, I purchased a charging carry case and ear covers to protect the outer shell. These headphones are phenomenal and I definitely recommend these to anyone. The sound is also great. It depends on which music app you’re using. Great buy and definitely pleased with thee that I had to write a review.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not for everyone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but DEFINITELY not worth the price , at this point Apple is bragging that they have us in their pockets , the quality on my Sony wthx3 is practically the same vocals wise and bass is much better on my Sony headphones , noise canceling I would have to give to Apple but definitely doesn’t justify the bonus 250$ price tag, also the crown dial continuously gets turned up and down (volume) when messing with song changing and noise cancelation .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , the advertising says the truth very helpful and comfortable for daily tasks , my ears doesnt hurt like before. Definetly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    You won’t regret it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!!!! I love the ease of use. They fit perfectly over my ears and I love how you can switch out the cushioning on the earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step into a whole new world of sound and comfort

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best investment I had when it comes to headphones. From the details on the fit of the headphones to the sound and noise cancellation it’s great. Perfect for work outing. It stays on the ears while I move around as an athlete. Would recommend these headphones to anyone. It’s worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of these headphones made me put off buying them for a long time but the overall sound quality of these headphones are excellent. The transition between the noisecancelling is practically seamless. 10/10 Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good product noise cancellation is the best i had

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look the headphones. Very comfortable and the setup was very easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 6 months. My kids loves these and the music quality is great, but to stop working so soon considering the cost make them not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Love the color, the quality, price is fair! Has its own charger! Hasn’t given me any problems so far the battery life is really good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple airpod max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely item! Quality sound and quality item. A nice item

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice AIRPODS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound comfortable fit really like these headphones

    I would recommend this to a friend