Customer Ratings & Reviews

Very very good headphones. Sound is amazing!! Wish I would have bought them sooner. If your into music like I am then these headphones are for you.

So far so good. Bought it sale. Easy to use. Nice sound quality

Considering Apple Music supports hires lossless, it’s a bummer their premium head phones doesn’t, even wired. The limitation stems from airplay and lighting connector. Still does a great job of playing apple’s versions of losseless and sound amazing.

I was initially thrilled with my new headphones when I first got them. The sound quality was amazing, and they were comfortable to wear. However, within a few months, the quality started to drop significantly. Now, they won't even connect to any of my devices. It's incredibly frustrating, especially considering I paid $600 for these. I expected much better longevity and performance for the price. Very disappointed.

Love how comfy these headphones are!! Most headphones I’ve tried have a “suction” feeling which makes my head hurt. But these don’t!!

headphones are nice. but they are heavy and slide off a lot

Ordering process was easy though they came paired to the original owners setting rather than factory reset. That was slightly irritating having to figure out how to reset them upon arrival. Satisfied otherwise.

If you can afford it and just want to show off then it’s for you. They’re kinda lame and have no bass really.

Order my new Max pro and got an open box one. Didn’t realize until i got home. Still got charged for new ones. The inconvenience of having to go back to Best buy to return them.

Great product, the sound quality is just perfect. Noise cancellation serves it’s purpose and then some.

Apple's AirPods Max represents a bold step into the premium over-ear headphone market, and it's evident that the tech giant has spared no effort in delivering a high-end audio experience paired with its signature design aesthetic. Having spent considerable time with the AirPods Max, here's a comprehensive review of this audio powerhouse. Design and Build Quality: True to Apple's design ethos, the AirPods Max exude elegance with a sleek and minimalist design. The stainless steel frame, breathable knit mesh canopy, and memory foam ear cushions not only contribute to a premium look but also ensure a comfortable fit during extended use. The telescoping arms and pivoting ear cups enhance the overall adjustability for a personalized fit. Audio Quality: The AirPods Max shine in the audio department, delivering a rich and detailed sound profile. The custom-designed 40mm dynamic drivers, along with Apple's computational audio technology, produce a well-balanced soundstage with deep bass, clear mids, and crisp highs. The Active Noise Cancellation (ANC) is among the best in class, effectively blocking out ambient noise and allowing users to immerse themselves fully in their music or content. Spatial Audio and Adaptive EQ: A standout feature is Spatial Audio, which provides a three-dimensional audio experience, leveraging gyroscope and accelerometer sensors to track head movement. Combined with Adaptive EQ, which adjusts the sound based on the fit and seal of the ear cushions, the AirPods Max delivers a truly immersive listening experience that adapts to the user's preferences. Comfort: Despite their solid build, the AirPods Max are surprisingly comfortable to wear. The ear cushions create an effective seal without causing discomfort, and the overall weight distribution feels well-balanced. The breathable mesh canopy distributes weight evenly, making them suitable for extended listening sessions. Battery Life: The AirPods Max offers competitive battery life, providing up to 20 hours of audio playback on a single charge. The Smart Case, which puts the headphones in an ultra-low power state when not in use, further extends the overall battery life. Controls and Connectivity: Intuitive controls, including the Digital Crown for volume adjustment and playback control, add a touch of elegance to the user experience. Seamless integration with Apple devices, quick pairing, and the ability to switch between devices effortlessly make the AirPods Max a convenient choice for Apple ecosystem enthusiasts. Price Consideration: While the AirPods Max undoubtedly deliver a premium audio experience, the higher price point may be a consideration for some users. However, for those invested in the Apple ecosystem seeking top-tier audio quality, the AirPods Max justifies its premium price tag. Conclusion: The Apple AirPods Max successfully combines exceptional audio quality, sophisticated design, and advanced features to create a premium over-ear headphone experience. While the price may be a barrier for some, the overall performance, comfort, and integration with the Apple ecosystem make the AirPods Max a compelling choice for audiophiles and tech enthusiasts looking for a top-tier audio solution.

I had them for one year and one side won’t connect and every now and then when walking away from them they would disconnect and reconnect constantly

Love these headphones! I definitely made a good pick for the pink set cuz it’s cute.

I was unable to pair the headphones to my device because it was paired to someone else’s Apple ID. Product was described as excellent. I spent ten minutes on the phone with Total Tech and they could not help me so I returned in store. The clerk who assisted me was told I could not return them because they were paired go an Apple ID, thus unreturnable. It took some time but they eventually accepted my return after I showed them evidence such as screen shots. A huge hassle. HUGE.

The sound on these are absolutely impeccable!! Best I’ve ever had.

So I gave this 2 stars due to the quality of the sound and the look of the headphones… but after wearing them for 2 hours, my head feels like it’s starting to get crashed. Ha sounds a bit dramatic maybe but I have readjusted them to sit at different parts of my ears. And to be frank; this is a quality luxury gift for a child, young adult, or smaller human. As a person with an average size head, I will be returning these and probably getting something cheaper than almost $500. As a fellow apple user - I reeeeeally wanted to like them, but after trying them out for a few days. I’m ready to get something more comfortable and affordable…

They damaged in 1 year!!! Will not be recommending!! I love the noise cancelation, comfort and sound quality but wow not working in a year? Also they do become pretty dirty fast. In the image I attached you can see it.

I recently treated myself to the Apple AirPods Max from Best Buy, and I can confidently say that they are a game-changer in the world of premium headphones. These remarkable over-ear headphones deliver an unrivaled audio experience that sets a new standard for excellence. First and foremost, the design and build quality of the AirPods Max are outstanding. The sleek and minimalist aesthetics are combined with premium materials, ensuring a luxurious feel. The attention to detail is apparent, from the flawless stainless steel frame to the elegant mesh headband. Comfort is paramount with these headphones, as they feature plush ear cushions that provide an incredibly comfortable fit even during extended listening sessions. When it comes to sound quality, the AirPods Max truly shine. The custom-designed dynamic drivers deliver a wide soundstage with exceptional clarity, allowing you to hear every nuance of your favorite music in stunning detail. The bass response is deep and controlled, while the midrange and high frequencies are balanced and vibrant. It's an audio experience that elevates your music to new heights and leaves you immersed in pure sonic bliss. Apple's active noise cancellation (ANC) technology is nothing short of remarkable. It effectively blocks out external noise, creating a serene listening environment. Whether you're in a noisy office, commuting on a busy street, or flying on an airplane, the AirPods Max allow you to escape into your music without distractions. The transparency mode is equally impressive, enabling you to hear the world around you when needed, making conversations or environmental awareness a breeze. The integration with Apple devices is seamless and intuitive. The AirPods Max effortlessly connect to your iPhone, iPad, or Mac, and the automatic device switching feature allows for a hassle-free transition between devices. Siri, Apple's voice assistant, is just a "Hey Siri" away, providing hands-free control and information retrieval. Battery life is excellent, offering up to 20 hours of listening time on a single charge. The included Smart Case preserves battery life by putting the AirPods Max into an ultra-low power state when not in use. Charging is quick and convenient with the Lightning cable provided. Lastly, the buying experience at Best Buy was exceptional. The knowledgeable staff was helpful in guiding me through the features of the AirPods Max and answering all my questions. Their commitment to customer satisfaction made the entire process smooth and enjoyable. In conclusion, the Apple AirPods Max are a true marvel of audio engineering. Their superb sound quality, luxurious design, and seamless integration with Apple devices make them a must-have for any discerning audiophile or tech enthusiast. From the moment you put them on, you'll be transported into a world of musical brilliance and immersive sound. If you're looking for the ultimate audio experience, the AirPods Max deliver in every way possible. Highly recommended!

Not that great sound, Should wait for new airpod max

The perfect head phones for iPhone... except, for me at least after a 2hr listing period there’s sweat underneath the ear cups. Good thing I got apple care. I think imma end up using it for one reason or another.