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Customer Ratings & Reviews

Model:
MGYM3AM/A
SKU:
6376546
Your price for this item is $494.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17750 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 17,750 reviews
  • Rated 1 out of 5 stars

    Avoid Open Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the two pairs that I purchased were still connected to the returner’s Apple account.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought these. I use them every day worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lauren’s Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my daughter wanted and the color is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Absolutely Worth It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price tag almost stopped me. It just seemed absurd but I decided to try them and see. I use my Air Pod at work all day, every day and I hated my Pros. My AirPods Max are basically a part of my body now. I only take them off to sleep. They fit my head perfectly unlike the pros that never fit in my ears. They don't hurt at all and don't fall off. I can put them on as soon as I wake up and wear them until I go to sleep- 15 hrs avg- and never get a low battery warning. And I actually get to use the transparency and noise cancellation, which is amazing btw, unlike the Pros since I could only wear one at a time to make the battery last a full work day. And the BT connecting is SO much better too! I can go back and forth between my phone and iPad and it always switches correctly. I LOVE THEM!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good for the road and for a run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High end headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and transparency mode is next level. Wish you could turn it off without putting it in the case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 2/17/24 - still waiting for product to arrive. Can see they have not reshipped after list in transit. 4 weeks you would think they would be proactive. Still waiting for them to process …apparently takes a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design
    Cons mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great quality, steep price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great. They’re comfortable and the battery life last a really long time. They aren’t heavy, but they do slip off easily. The noise canceling is pretty good, can mostly tone out a leaf blower thats 20 ft away, and will definitely tone out ceiling fans or window ac sounds. The price is the only turnoff really. These headphones are beautiful, it just all depends how willing u are to drop this much money on a pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Case

    Rated 4 out of 5 stars

    Incredible Sound Quality - But Pricey!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for a few months, and they truly live up to the hype in terms of audio quality. The sound is crystal clear, with deep bass, balanced mids, and rich highs. It makes a huge difference whether I’m listening to music, watching movies, or taking calls. The active noise cancellation is excellent – it blocks out almost all ambient noise, even in busy environments, and the Transparency Mode is super handy for when I need to hear what’s happening around me without taking the headphones off. The build quality is fantastic. They feel sturdy and premium, with memory foam ear cushions that are incredibly comfortable even for extended use. The stainless steel frame adds a touch of luxury, and although the headphones are heavier than most, I find the headband’s design helps distribute the weight nicely. The only downside? The price. They’re one of the most expensive headphones on the market, and while the sound and build quality are amazing, the high price may be hard to justify for everyone. Also, the case isn’t as practical as I’d hoped for, as it doesn’t offer much protection. If you’re looking for a pair of high-end headphones and are willing to splurge for premium sound and style, the AirPods Max won’t disappoint. They’re a treat for audiophiles, but casual listeners might find more budget-friendly options that still offer great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium Sound and Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max, and they truly live up to Apple’s “premium” label. Highlights: • Noise Cancellation: Among the best I’ve experienced. They block out background noise whether I’m working, traveling, or just relaxing. • Transparency Mode: Feels natural and makes it easy to have a quick conversation without removing the headphones. • Sound Quality: Outstanding. The clarity, depth, and balance across bass, mids, and highs make music, movies, and calls immersive. Spatial Audio is a standout feature, especially when watching shows or listening to live recordings. • Comfort & Build: The knit mesh headband and memory foam ear cushions are comfortable, even for longer sessions. They do feel heavier than most headphones, but the weight is well distributed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound quality but heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are way to heavy. I would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head Phones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With no disrespect, they suck. Decided to finally use and can not charge them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big money. Big sound. Big problems.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought May 29, 2023. Most expensive phones on the market. The absolute best sound. Until they stopped working August 1, 2023. Let's see how good Best Buy and the 1 year Apple manufacturers warranty treats me and I'll update later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Perfect for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy. Sound quality is great. Even better if you tweak certain settings. Connects seamlessly across my apple products so that’s convenient. A little heavy but it doesn’t bother me. Worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    My Opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver premium sound quality, industry-leading noise cancellation, and seamless integration with Apple’s ecosystem, making them a standout choice for audiophiles and Apple enthusiasts. With a sleek design, durable build, and comfortable fit, they provide an immersive listening experience enhanced by features like Spatial Audio and Transparency mode. While their high price and slightly heavy weight might deter some, the overall performance and Apple-centric features justify the investment for those seeking top-tier wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    Unapologetically Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic headphones. I read and watched a lot of videos about these, before finally deciding to get them. People complain about stuff like the design of the case, lack of power down button, weight, battery life, price, etc. Personally, I think people who complain about these just want to complain. These are beautifully designed headsets with superb audio quality. Battery life is beyond good. I haven’t even noticed any battery drainage due to absence of power down button. Connectivity and integration with other Apple products it’s pure magic and seamless. In summary, these are unapologetically Apple! They have the design, quality, and sure the price tag! Combine these with Best Buy’s great deal during the holidays (initially $479 and then down to $449 thanks to Best Buy’s price adjustment) and these were a no brainer for me. If you can get them on sale for $449, then it’s a fantastic purchase. Even at $479, they’re still a great buy consider they’re $549 almost ever where else!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Glad I Took The Plunge!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are worth the price! I was very pleasantly surprised with the sound quality and the overall build of the headphones. In my opinion they’re not as heavy as other reviewers said that they were and I found them to be very comfortable to wear for extended periods of time. I really like the fact that you can listen to them while they’re charging, major plus in my book. Prior to the AirPods Max I was using one of the Sony XM1000 models that doesn’t allow you to do so. These are definitely big headphones, so if you’re looking for something compact, these aren’t for you. Another cool feature is “Spatial Audio”. I cued up the final episode of “The Falcon and Winter Soldier” and was blown away! I was in the midst of the action! I’m not a person who has super high standards when it comes to cases for my headphones so I don’t mind the silly case Apple provides, nor do I care that they never truly turn off. The trade off you get is being able to charge your AirPods max for 5 minutes and get 1.5 hours of listening time. There are other gripes that I’ve seen reviewers have but I’m not going to die on any of those hills. These are a very nice pair of headphones and I’m glad I bought them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpod Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them, the noise cancellation goes crazy but no headphones are worth $500 and they slide off head very easily don't recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Incredible headphones, wild price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on a whim thanks to PayPal Pay-In-4, since I was going to do a lot of air travel and heard these were the best noise canceling headphones available, while also having incredible audio quality. I can confirm that yes, the noise cancelling fades a loud aircraft engine to a low hum which gets drowned out by clean punchy bass and clear vocals. I’m not much of an audiophile, but even compared to my $150 Fidelio X2HRs, I can tell the difference in detail in well mastered songs. I’ve finally had that cool moment of noticing details in songs I’ve never heard before because my AirPods just couldn’t cut it. Even podcasts and videos have vastly improved vocal clarity which surprised me at first. Spatial audio is a cool technology Apple likes to promote, but it’s pointless to enable on TV shows available in stereo, and I’d rather watch movies on my TV or laptop, so I’ll have to wait until macOS Monterey and tvOS 15 to really try out the feature. From what I’ve sampled using my iPhone though, the technology works very well. The last feature I really love about these headphones is the under appreciated Transparency Mode. Thanks to the eight or so microphones lining these headphones plus Apple’s processors, it really sounds like you aren’t even wearing headphones when this mode is enabled. Pausing your audio or turning it down makes it entirely possible to have conversations without even taking off the headphones. Having a button to instantly toggle transparency and noise cancellation makes these headphones a perfect set to wear outside your home. They are comfortable too. I’ve never gotten a headache from long term use, which happens with most headphones I’ve tried, although if you wear glasses you may feel more pressure on the side of your head. I bought the cable to use these headphones wired since the Nintendo Switch doesn’t have Bluetooth, and while you have to turn the volume on the headphones all the way up (device and headphone volume is separate when wired), the quality was still excellent and noise cancelling and transparency still work and can still be toggled with the button. Battery life seems to be the advertised 20 hours and the weird sleep mode case thing is stupid and unprotective, and I can tell the aluminum cups will show scratches on the corners eventually since they knock together whenever I remove them from the case. Overall, highly recommend for Apple users if you can accept their quirks and inconveniences in certain situations

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth 500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised of how okay they sound. Nothing amazing.

    No, I would not recommend this to a friend