Customer Ratings & Reviews

love these headphones a ton! they’re so cute and aesthetically pleasing but there’s a huge downside and that is that they feel very heavy and get kinda uncomfy though that could be the case wifh many headsets. these wireless headphones are easy and quick to charge. the noise cancellation could be better..but the sound quality is really amazing overall and the batter life is great .

If your already deep into the Apple eco-system, these are literally the only choice that make sense. Your more than likely already accustomed to paying Apple’s premium price tag if your even thinking about buying these. They sound great. And are surprisingly comfortable. I have very few issues with these headphones They’re a little heavy so they shift if you move your head quickly. There is no physical power button to save power. Maybe these issues will be corrected in the next Generation

I am beyond impressed! Right out of the box, the sleek design and premium finish caught my eye. After using it for several weeks, I can confidently say it’s the best headset I’ve owned. The sound quality is absolutely stellar. Whether I’m listening to my favorite tunes or catching up on podcasts, every note is crystal clear with just the right amount of bass. It’s also fantastic for gaming, providing an immersive experience where I can hear even the subtlest in-game sounds, which really enhances gameplay.

great looking item. easy to connect but a bit heavy

Great product!! Amazing sound, battery life, and crispy clear.

First tried the Sony competitor to these but the switching between apple devices was clunky. Once I returned them for the AirPod Maxes (on sale for $450) I realized there was more that I was missing including a much better fit, amazing transparency mode and better build quality.

These are amazing headphones. The sound quality is superb. It's a tad on the heavy side, but perfect for traveling. My only complaint is that awful case.

If you’re buying these for the gym, the sound on them is amazing. The sweat resistance is amazing as the material of the earcup doesn’t soak it up but it helps keep your ears from getting too hot. Only downside is they’re very pricy and very heavy. If you’re a person who does cardio and such, stick to beats.

These headphones are great. Very comfortable and the sound is amazing. It has the silent mode so you can’t hear noise from the outside. Very easy use and charge lasts a long time.

I bought these as a Christmas gift for my boyfriend and he absolutely loved them. They are super comfortable and doesn’t hurt your ears even after wearing them for hours. Extremely good quality and easy to travel with, perfect for the gym and running. I now need to get myself a pair!!

They arrived in perfect condition. I was a little skeptical to order an “open box” item, but I trust Best Buy so I went ahead and took a chance. Glad I did! I love them, and received brand new AirPod max, the only difference was the box had been opened. Makes no difference to me. They also arrived within two days. Will definitely buy open box again from Best Buy in the future.

My girlfriend just got them for me not to long ago and after seeing everyone’s opinion on it online. I’m glad I didn’t listen Iv had no problem with the weight of the headphones when I go to the gym. I did buy extra accessories from Amazon if I used them at the gym. They look great and sound amazing I can’t hear anything when the noise cancellation is on and I’m listening to music or watching a show. I takes me to my own world but when I need to check back into reality and someone is talking to me. The button navigation is easy to turn on transparency mode. Ignore all the negative options online if you are a fan of Apple like me. Then you are going to love these headphones.

Other headphones I own when trying out these AirPods Max. 1. Sony WH1000XM3 2. Bose QC35 (first gen) 3. Beyerdynamic DT1990 Pro (wired, running on a THX AAA 789 amp) Build Quality: Top tier in the wireless ANC (active noise cancelling) class of headphones, expected for the stiff $550 price tag and it delivers. Aluminum and stainless steel throughout while the mesh headband may have questionable long life it is surprisingly nice to the touch. Earpads are comfortable, Apple labels them an "acoustic fabric" which has a unique feel. Comfort: Not as comfortable as the lightweight Bose QC35s but very good considering their weight and build. I've worn them for about 3 hours straight with no discomfort. I've got a big noggin' so clamping pressure can be an issue, but the AirPods Max have a good balance. I believe the wide mesh at the top of the headband does a good job of distributing the weight of these cans. Ease of Use: If you've got iPhone, iPad or Mac then the feature set and ease of use/setup is great. I don't really recommend these for Android or PC users as they aren't worth it when considering the features you lose out on. Pairing is easy, switching between devices, etc - as long as you're in the Apple ecosystem. Features: ANC is top tier right up there with Sony - possibly slightly better. However due to the pandemic travel has been difficult so airplane testing hasn't been done. They do a very good job overall. Transparency mode though is a step above the competition which others can sound digitized or muffled. AirPods Max doesn't sound like this at all, it mimics real world hearing as if you aren't wearing them really really well. Spatial Audio, a sort of simulated surround sound, is the best in class when content is available. It won't replace your home theater setup but for on the go movie watching it is a more immersive and fun experience. Sound: Top tier for their class of ANC/Wireless. They do not stand up to a more traditional wired setup like my Beyerdyamic DT1990 Pro but as far as sound goes in comparison to others like Bose and Sony - they are better in basically every way. Bass was surprisingly good and not too muddy or overblown like the Sony's can achieve - so if you're a bass-lover I'd go Sony but for a more balanced sound go AirPods Max. The Bose QC35 aren't really that great in the sound department in my opinion, they're a really boring headphone. AirPods Max are fun without being over the top and also don't take themselves too seriously by trying to be analytical or flat. Value: Eye of the beholder moment here. Are you in the Apple ecosystem? Do you value build quality? Are you looking for a unique feature set like Transparency mode and Spatial Audio? If you said yes to all of these then the value is there in my opinion. I'm not going to rank sound quality directly to value as everyone hears a little different so some of you out there may dislike this headphone's sound. I recommend giving it a try if you are curious, worse case scenario is you can return it within the generous return policy at Best Buy if you don't like them. I'll be keeping my pair - sort of - I want the blue color so I'll be returning the white pair to get a blue pair when they finally become available. I mean, what's up with that? Other colors shouldn't take so long.. but oh well. I gave this headphone an excellent rating based on their category against other wireless ANC headphones and assuming the person buying these is probably a Apple user who is deep in the ecosystem.

They are amazing headphones. The quality is great and they are soft around your hears. I like the swivel so they can fit all different sizes.

Theses are definitely pricey but worth it! Has a long last battery, sound quality it great and they are really comfortable to wear! I used them for gaming and wore them for hours! 

Great sound. They are a little heavier than expected. But the clarity is worth it. connectivity is easy. I have not had them long enough to know how long the battery lasts..

Great audio quality and a very tasteful design. The case is very odd but overall this is a great product. I stream Spotify and after modifying the EQ in the Spotify app, the sound is remarkable. Really pleased.

The headphones sounds phenomenal, and look great highly recommend

The sound quality of these headphones is outstanding, and the battery life is impressive, lasting long enough for extended use. However, I noticed that they feel a bit heavy when worn for prolonged periods, which can impact comfort. While the build quality is excellent, I personally find the Bose QuietComfort headphones to be more comfortable for long-term use.

I recently purchased some of the new Sony xm5's. they were good, but you had to use an app for any of the available features. with the airpods max, they were seamlessly integrated into the phone's operating system. easy to use the noise cancellation and transparency modes. only downside is that you have to put them in the case to turn them off. but honestly I really like the case.