Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYM3AM/A
SKU:
6376546
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 18000 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 18,000 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are a great pair of headphones that offer excellent sound quality, active noise cancellation, and comfortable fit. The intuitive controls, long battery life, and clear sound make these headphones worth the premium price tag. The AirPods Max are also incredibly versatile, with support for many audio formats and a vast array of compatible devices. Overall, the AirPods Max are a great choice for anyone looking for high-quality audio in a stylish, comfortable package.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Comfort headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for everyday use, I use it in the gym, sleeping and watching movies. I definitely agree that the noise cancellation is amazing! I recommend using these headphones if you ever need quiet time while you work, write and even do skincare! They stay charged for hours depending on what you do!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphone ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is awesome. It has good sound quality and durable material. The headphone is comfortable, and the battery life is excellent. Additionally, the connectivity in the Apple ecosystem is amazing. The worst part is the Lightning charger instead of USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Perfect Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable, stylish design, and fit great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Portability

    Rated 4 out of 5 stars

    Hopefully next gen will be better

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I want to say that the audio quality is good. It's great. It's not mind-blowing like many youtuber hype it to be, but you will be happy with it. Apple make product that will satisfy 80-90% of the customer and it is the case here. At least in the sound quality department. I would say I like this APM better than my $400 set up (schitt stack + Sennheiser HD6xx) because the sound profile here is fun to listen to. For listening purpose, you should go for a pair with a "fun" profile like this instead of the boring flat curve stuffs. The bass is great: it is tight, it is deep, and it is well-separated from the rest, like using a pair of speaker with a separate subwoofer. That said the XM-4 vs this one is very close and can ultimately be tied to preference in tuning. This one is "safer": the treble is not as bright so it will work for more types of songs. I prefer the APM by a tiny little amount in the Sound department That being said, this is a first gen Apple product: there are some flaws with it that is not highlighted by youtube reviewers. The practicality of this pair is poor. It is good for listening at home, not actually very good to use on a long flight. Here's why: 1: It's bulky and it doesn't fold. The carrying case is useless. It's gonna take so much space in your carry on. The Sony XM-4 beat it hands down here. Most people would be happier carrying the XM-4 on a plane than this. 2. It is uncomfortable for me after: 30 mins. It hurts my head. At first i thought it was the clamping force being too strong. So I screeched it out like some people on the internet did. It got more comfortable for the first 30 mins, then it still hurt. Turns out the cushion do not have the appropriate density, so after 30mins it collapse to nothing and the metal ring of the ear cup pressed on my head and that metal ring is very hard and edgy. Another negative for the APM making it not the ideal choice for carrying to an airplane. 3. Noise cancelling: at this point it is no longer relevant since this pair is only good for listening at home. Bose, Sony, APM will all do fine when you use at home in term of noise cancelling. You would not care. So to sum it up: it is a joy to listen to, but can't be enjoyed for too long. Even without the price difference, the XM4 is a strong competitor for it on the basis of practicality and comfortability alone. This APM can auto-eq while for the XM4 you may want to make use of the EQ functionality and they would be very close (like Coke vs Pepsi). This APM would be a no brainer if the price drop by $100 and they address the comfortability issue. The bulky and carrying issue can be lived with but the comfortability is a hard sell to many people.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Fun!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of noise cancellation headphones, and i was shook when i put it in that mode! I could barely hear anything but the sound from the headphones, it was amazing. They fit comfortably over my ears, and i gave a rather large head. The sound quality is great too, but im also new to good quality headphones. Two cons, easily slides back and forth on my due to weight and had to buy a separate carrying case for protection, which isnt 100% necessary but for peace of mind since the provided one isnt the most protective. Would reccomend. I personally bought becasue of friends testimonials and for the aesthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sincere Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max is the best pair of headphones that I've owned. The sound quality is crisp and powerful; you can hear every detail, whether it’s the lyrics, instruments, or bass. The active noise cancellation works incredibly well, blocking out distractions so you can focus on your music or work. Transparency mode feels natural too, letting you stay aware of your surroundings without losing clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Approved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them n super comfortable and great sound as well as color

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Apple Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod pros are great but nothing beats a good pair of over the ear headphones. The sound is amazing, the noise cancelling is the best I have used so far and the confort is excellent. I wear these everyday for about 2 hours and they never hurt my head or cause any pain. To be fair though, they are heavier than I would like and. That is probably the biggest downside to these. Overall great product and if you can get them on sale, even better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod max

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can give this product 10 stars I would. Very comfortable and easy to assemble and the sound quality is outstanding! And the battery life is excellent i rarely I have to charge them. love that I can connect them to find my iPhone and never lose them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good quality but a little heav

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is really good, if you have bigger ears they will get pinched between the cuffs and your head which can be little painful, Also they are a little heavy which can lead to fatigue in the neck. The battery life does last a long time, but they will die very quickly in the cover case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    This is my go-to pair now.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As title says, this is one of the best sets of headphones I've owned. Ease of use universally is great– a little difficult to get working on a Windows computer at times, but that's to be expected. The sound quality is great, and with transparency on, I often forget I'm even wearing these. The ease of use is quite simple and battery life lasts anywhere from 2 days to a week depending on how often they're used..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Apple AirPods Max!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality. Fits perfectly and very comfortable. Perfect sound! Great color

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    The perfect headphones with the worst battery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality, comfort and syncing with Apple devices is phenomenal. I’m very happy with these headphones when I’m using them. Noise-cancelling is incredible. I’ve used them with noisy people at home and on a trans-Pacific flight. They’re better than my AirPods Pro and my Bose QC35 headphones. Amazing. Unfortunately, it’s difficult to use them when the battery phantom-drains overnight. There’s an unaddressed bug in the software that just slowly kills the battery at all times. Keeping my phone and my car batteries full are both significantly easier than baby-sitting the APM battery. At this price point, having a dead battery every morning just doesn’t fly. I would not buy these until the battery issues are adjusted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great sound and noise canceling

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our son. He is a freshman in college and needed new headphones. These have excellent noise canceling and clear sound. They are a little heavier than other headphones. And he doesn’t like that you can’t turn them off. They wake up when you put them on but he wears them on his head all the time. And the stay on. They do have great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Resets the bar for headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't considering these based on the price and how fancy the design was trying to be. After scanning the closest competition from Sony, Beats and Bose (I've owned previous versions of them all) I decided to purchase try these and bring them back within 14 days if they didn't measure up. My need is a stellar headphone set for video calls with unwavering noise cancellation, a solid microphone that carries through on the other end of the call, and a way to turn off the noise cancelling without removing the headphones. The volume knob is a great bonus, button for speaker mode works great, the transparent mode is incredible, the mike is so good it took time to get used to. The mike quality in transparent mode alone eliminates the Bose quiet comforts from future considerations. The cans are heavy but I feel like I'm less likely to damage them. My main observation is the quality when paired with a Mac or Apple device makes the cost irrelevant because I've bought a high end version of every brand headphone BBY sold over they last 10 years and I've never heard sound so perfectly matched to.a room's acoustics. I frequently think the sound isn't coming out of the headphones because the acoustics produced are flawless and with the right media, you can't tell your not in the room with people on the other end of the call if you close your eyes. If I have to say so etching negative so you can trust my word on this, Apple left the cord up design up to the intern or the revenue officer. It's so stupidly short and non-conforming they shouldn't have bothered, But they did because they don't want to be on the news for not including one. I have serious concerns about the effect of charging it via my laptop will have on my Mac Air over time. The shortness guarantees the headphones will be scratched up good in 6 months. But that sound and they fact that every feature works better than I could have expected, significantly surpassing the competition's feature quality makes this the first set of overpriced headphones from BBY in 10 years that are 100% worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Amazing, but...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice pair of over ear headphones, high quality product from Apple. Outstanding noise cancellation feature, spatial audio and transparency mode. The sleek design is very appealing. However I decide to return the item to Best Buy, the weight is a bit on the heavy side, I cannot wear it over half hour, feeling painful of my neck. Hope apple can improve this aspect in its next generation headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent- Really recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple pro maxes really help out if your a college student and need to cancel out noise. There noise cancellation is excellent and so is the transparency mode in where your able to here your surroundings without it feeling like you have them on. They are really comfortable and sturdy over the ear headphones. I recommend these if you have apple products as they also seamlessly connect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Max

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is fantastic, and the battery life is incredible. The seamless connectivity to your listening device is also very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design good quality fit perfect great sound nice color

    I would recommend this to a friend