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Customer Ratings & Reviews

Model:
MGYM3AM/A
SKU:
6376546
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Customer reviews

Rating 4.7 out of 5 stars with 18000 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 18,000 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best APPLE HEADPHONES!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a weight to it, but once you wear it, it is very comfortable, the sounds, noise cancellation, transparency mode is very good, built quality is the best headphone ever, but it has to be with this price, can't wait for AirPods Max 2nd Gen.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Best Headphones for an Apple User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is WOW!!! For a 1st generation, Apple pretty much hit this out of the park. If the price point was $400-$450, this would have easily gotten a 5 Star. There are a few cons that I want to point out on these. Price is the biggest con with these. I cannot justify paying $550 + Tax for a pair of headphones for a typical non audiophile user. As a normal consumer, $400 is pushing the upper limits for a pair of headphones, but because this is Apple, they priced these higher than normal because they can actually get away with it. The other cons are the case and not having a 3.5mm adapter if you want to plug it into an airplane or computer. First off, both of these are not deal breakers for me, it would have been nice for them to include a 3.5mm jack, but being that it's Apple, they will find any way they can to squeeze consumers for every last penny. The case does what it needs to for the most part. I am concerned that the mesh part of the head band is not protected at all since that's the most vulnerable part. But, this will lead 3rd parties to come up with a protective sleeve or cover for it. The AirPods Max are heavier than the competition due to the aluminum & stainless steel material used here. Apple did not cut corners when they designed this and I am glad because they do not look or feel cheap at all. Starting to see why they charged $550. They look classy in a throwback kind of way. The ear cups and head band don't protrude out and pretty much follows the curvature of your head. Despite it being heavier, the mesh band does a great job at spreading the weight out as to not develop any pain at the crown of my head. The clamping design on the ear cups will bear most of the weight. The ear cushions are nice and soft and I did not feel my ears getting hot or sticky like the leatherette ear cups on the competitions. Even though I didn't feel any pain on the crown after hours of usage, I did notice that my neck was a little sore. If that's the case, you can just lie down or lean your head back on to a pillow or something. As for the sound, these are the best sounding headphones I have owned. My go to prior to this was the B&W PX7's. I really like the sound on these because it was balanced and clean without too much bass to muddy up the sound. The Sony XM4's would be great if they were the only headphones on earth, but they are not and I am not too much of a fan of their sound signature. I feel they are a little too warm and bass heavy that muddies up the mid's and highs for me. They too also got hot after wearing for a while. The AirPods Max are well balanced with just the enough bass to give the song a little life. Although, I did wish there was a little bit more sub-bass for the rumble effect. But all in all, the sound on these are so clean and does not distort even at max level. The sound separation are so great that I am able to hear more instruments on these than any other headphones I've tried. If you have an iPhone, you can go in and change the settings around to boost the soft sounds. You can do this by going into Settings/Accessories/Audio/Visual/Headphone Accommodations. I have my set at Balanced Tone and Moderate. If you have the money to spend and in the Apple eco-system, these will be the best money spent for your ears. Just keep in mind that out of the box, they might not sound great, but after some burn in time, you will start to appreciate what Apple has done with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great gym headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones, and I have no problems with them. I like how the fit and the sound quality are notched. I do wish they get a little louder, but that would be my only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    LOVE them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about these headphones because of the price point. I originally started with the Beats Studio 3 and I had those for a few years but I felt like and upgrade could be fun. I love these headphones so much. The one difference I noticed between the AirPods and my beats was they even though they are both advertised as over the ear headphones but the AirPods are true over the ear head phones. They fit around my entire ear which makes them so comfortable especially if you have a few ear piercings. They are probably the most comfortable pair of headphone I have tried on, especially if you are wearing them for extended periods of time. My last thing I love is how seamlessly the headphones connect from my phone to my iPad and then to my Mac. That is probably one of my favorite things about these headphones that makes them better than the beats. Even thought I love these headphones I do have to say you don’t really NEED these. If you can afford them then of course I recommend them but you don’t need to break the bank for these.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Air Pod Max a Bit Short on Sealing and Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically very pleasing over ear headphones. Connectivity is fairly simple and the sound has great quality. I rank them behind the Sony WH-1000XM4 for the following three critical reasons: 1. Sony’s over ear headphones have more of a softer cushion that allows for greater sealing on the ears. This helps keep ambient noise out and coupled with the noise cancelling, the user has a much better quality of sound. 2. Similar to the first, if you wear eye or sun glasses, Sony’s deep cushioning has a much better sealing for the frame of the glasses. This may sound trivial, but ambient noise is very irritating when you want to enjoy truly noise-free listening. That very minute space between Apple’s Air Pod Max’s product and your ears makes a difference in the listening experience. Finally, 3. Battery life. Sony’s battery life is MUCH longer. I rarely charge my Sony (and I do use them quite a bit), while I have had to noticeably charge the APM quite a few times. With that, if you like the sleekness of the APM, go for it. Just know that the sound quality will be inferior to the Sony and you will have to charge them more often. For Apple: on the next iteration, focus more on the over ear cushioning and battery life, and your product *should* be on par (possibly beat) the Sony WH-1000XM4.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great fit! Love the color. Be sure you know which charger yours takes- seems like they're transitioning to USB-C

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Long term use may have complications

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I've owned my pair of Airpods Max from the day they came out and have been extremely pleased throughout my time owning them. Sound quality is better than any other wireless headphones I've tried and used including Sony XM5s and Bose's Quietcomforts. Because of the adaptive EQ feature, these headphones adjust the sound signature to suit whatever genre of music you listen to, making them the most versatile over ear headphones I've used. The noise cancelling is also amazing, cancelling out everything that I've thrown at it while not causing any discomfort or headaches with extended use. The transparency mode is unmatched; it literally sounds like I'm not using headphones when it's on and can have a complete conversation with people while listening to music. With that all being said, I used to wear my pair everyday for hours at a time, treating it more like an everyday accessory than a casual pair of headphones and as a result the fabric portion of the headband has deflated to the point that the steel bars of the headband has begun to press uncomfortably against my head when using it for longer than 30 minutes. The issue began about a year and a half after owning and using them religiously. I was able to have the headband replaced free of charge due to having Applecare+, however, the issue happened again after another year or so. Results may vary depending on how often you use them and how long you use them for at a time, but it is something to keep in mind should you decide to make these your daily driver headphones. Long term gripes aside, these are the best wireless headphones that I can recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are more convenient and comfortable compared to airpods pro. The sound quality us also very good with great design.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife lives them. So mission accomplished. Noise canceling and fit is top notch. Definitely happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality, sound, battery, connectivity. I have Sonys, Boses, etc, but the Apple is the best one !!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No debate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For listening to music, watching tv or talking on the phone, these are top tier. You wont second guess the sound quality - it is obvious how good it sounds! Comfy too. Love the noise cancellation- way better than the airpods pro. If you have an iphone, dont forget to switch your Apple Music settings to Loseless Audio. It makes music sound even better. Pricey but worth it. Lastly, you can have a wired connection with these via lightening but this is apparently not possible with the usb-c version of the maxes

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Music lover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! So stylist and so comfortable! the neutral color makes it so aesthetic. The sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love mine. Expensive but worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine literally every day. They have a nice metal finish and the protective case that comes with them is “Decent” is protects the finish, that’s about it. But I do use the case sometimes but I am pretty rough on headphones with tossing them in my gym bag or backpack when im on the go and they have done a good job. Battery life is great, noise cancellation is great and the ambient mode comes in handy. — For example I am a head coach of a basketball team and have to drive a noisy bus to away games, i throw these headphones on and it does a great job blocking out the noise. The ambient noise works well as well, if I am working in a public place and just need to be aware of whats going on, they work great. The price is high but I got them on sale and threw some gift cards at it as well so it wasn’t too much out of pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Signed a Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. The size of the headphones make them very comfortable to wear while working out. I also love the color!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are honestly the best headphones I have ever used. The noise cancelling is amazing, sound quality is superior, comfort is unmatched, and it has a great battery life. It is very expensive but it is a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Best love love love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much the only headphones that cover the entire ear. I love the look and hate when headphones over the ear touch the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I love these headphones.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, they’re comfortable to wear, with absolutely no discomfort. The battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Make Sure to Weigh your Options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Bose QC45s died after a few years, I decided to make the switch to Apple Airpods Max, despite the consensus that the QC45’s and Sony XM4s are some of the best in the market, especially in noise cancelling. I chose Apple due to its amazing connectivity to the Apple ecosystem and the audio quality people were praising. However, this was coming as a trade off to the superior noise cancelling, battery life, hard cases, and PRICE that the Bose and Sony competitors were flaunting. If you’re considering buying the Apple Airpod Max headphones, first consider what your priorities are. The Airpod Max headphones meet MY needs, but admittedly, I am disappointed by the lack of a hard case, the aluminum ear covers that are prone to dents and scratches, the lackluster noise cancelling, and the short battery life (especially as someone who tends to wear headphones for 75% of the day). Overall, I still am happy with my purchase and the sound quality of my headphones, but it would be a dishonest review to not mention the cons to watch out for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best above all other headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid user and loyal to the Sony XM4. They have been the best noise canceling super base mid and low range Bluetooth over the air headset that I have ever experienced….. until now. The Apple AirPod promax is by far the best quality Bluetooth and wired headphones I have ever experienced. Now with spatial audio the quality for all genres of music is exemplary. Granted They are heavier but due to the mesh headband which rests and distributes the weight so evenly you don’t even know you’re wearing them. The headband and ear cushions are replaceable and quality build is far superior to any competitor. Noise Cancellation is the best I have ever heard together with the nine microphones using these on teleconference is a pleasure. Watching movies whilst wearing these is comparable to my Bose surround system. I found a wonderful slim fitting highly protective case with auto shut off function on Amazon which completes the package

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Noise cancelation is awesome. Very pretty color.

    I would recommend this to a friend