Customer Ratings & Reviews

I pod max head set is the greater than any other head set around similar price range. However, the price is NOT the greatest at all .

Good quality but too heavy and expensive for working out. Not for daily use

Best over the ear headphones. Apple went all out on these.

For the price. I’ve owned better headphones that are for gaming. Not saying these are bad by any means, the materials especially. Just not worth $500.

Great headphone. Good sound quality. A little overpriced.

These sound amazing and feel premium great idea for a gift

It’s okay, overpriced and falls off my head at the gym. Software is great tho

For the price these are too expensive. I love that they are part of the Apple ecosystem and connect so simply.

These are good headphones no doubt, but not $550 good, you could something just as good for cheaper

Headphones are so heavy! they are terrible to workout with too, The sweat collects in the ear muff spots, Once your headphones come on and off that Rash is created. Also doesnt recognize every bluetooth device its annoying how it connects and disconnects during workouts. The ear to ear be off one be lounder then the other side.

Very loud. Noise cancellation is amazing. Worth the money

Bought these headphones on Black Friday. I loved them so much BUT when I would take phone calls, everyone said it sounded like I was very far away. This is a deal breaker for $550. I went back returned them. The next week, I bought new ones because seriously I loved these headphones. They were defective again! Ive been threw 3 pairs of Airpods Max at Apple and Best Buy and each one has been defective.

Better than the AirPods first generation. Cancels noise

loved these but ended up exchanging for the black pair, the white scared me and i assumed it would yellow after a few gym trips

Sound terrible for it’s class. They look good, but they are extremely heavy on your head. They sound so distant, the sound seems like its far away. Returned them after I used them for 20 minutes. Plus, the audio kept cutting out for some reason slightly with the bluetooth. Try the Bose Quiet Comfort Ultras. They are cheaper, lighter, feel amazing and sound way better.

These work great and keep a charge for a very long time.

Very disappointed in best buy total tech, associate that misinformed us in 2023, supervisor Esalynette that hung up on me 2025. Our total tech got cancelled by an Assoc in 2023 so it didn't renew. Until I went to purchase 2023 we reinstated 2 days later, he informed me it would cover my 2022 purchases. Until we needed repair in '25 we discovered that Assoc failed in reinstated. Total all Best Buys fault and all I want is for someone to work with me to make this alright. I am still willing to negotiate to continue using them in the future. I like Best Buy, please someone with higher authorization to make changes and will listen to me , please call.

Incredible quality! Only negatives are price and weight

Absolutely love my air pod max! Sound quality excellent

Love it! Sound quality is great and well built overall.