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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
11914562
$524.95

Customer reviews

Rating 4.7 out of 5 stars with 18046 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 836 Showing 16,701-16,720 of 18,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for my flight. Sound quality is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for it, was great and came perfect, just the Asociate at the store told me a date and it came 3 days more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREEAT QUALITY AND NOISE CANCELATION NEED TO BUY!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the sound, the quality and the color!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall solid.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life not what they say it is, comfortable but honestly they’re ugly, sound quality is exceptional but they aren’t that loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice headphones. They are heavy duty and work well. The only negative Is that they do not really flex to fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bat Bluetooth

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is no than I was think it will work. Some times turn off and is with battery

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low quality product. I paid 550+ and it only lasted a year and a half. It disconnected often while in use. Last week it disconnected for good and now it’s a paperweight. I was informed by apple that it will cost $299 to repair. I would not recommend this product to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Damaged item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i ordered an open box in EXCELLENT CONDITION, which clearly states that it would be free from all cosmetic damage. This was not true. Completely disappointed, i could have saved myself the hassle and bought a brand new black friday sale one instead. Customer service were of zero help, they could only offer a return. Sad, sad, sad. Completely put off buying open boxes ever again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and the noise cancelling is very good. However the clamping force is way to strong and the material on the ear pads is scratchy & uncomfortable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Overrated...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very expensive and to be honest it's more for the brand than the quality. It is too heavy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pod max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, I wish I got a different color Also they are easy to get dinged up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t opened them yet because I got this for my wife for Christmas so hopefully she likes it and I watched reviews on it prior to buying them so hopefully they live up to their price value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced go with Bose or Sony these have nothing special about them Tim Cook lost his marbles

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Mid falls off during exercise and a bit too heavy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound qualitly ok expected a little more loudness and base boise cancellation onnoint tho

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must love all things apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for everyone. Great if you are on the Apple platform. iPhone,iPad,MacBook. 3 stars because of the price. Should be more like $300

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very soundproof especially for the price point. I think the regular airpod pros are better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can be better sounds like I’m under water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their okay. Sometimes cut out and people says it sounds like I’m under water. Wouldn’t expect a that for something I spent 400+ on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake Airpod Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item, we took the item to Apple to get Apple care and was told that it was a fake. Best Buy claims that the product is verified and inspected but we received a fake product. We requested a refund they told us to mail the item back we are still waiting for our refund. The representative did not offer to replace the item for us...customer service was not helpful/friendly. Be cautious when buying open box items from Best Buy it may be a fake product!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality to be honestly ive heard quality on beats headphones and other headphones that are way cheaper

    No, I would not recommend this to a friend