Customer Ratings & Reviews

Overrated definitely not worth the price. You can find the same quality headphones for hundreds less.

It wasnt comfortable to wear. It is heavier. Sound quality leaves rooms for improvement.

I love everything about the Airpod Max except for the steep price. The solid metal components are worth it alone. So many other pairs have cheap plastic parts that bend and break over time. The noise cancellation, battery life, long term comfort, and easy to connect bluetooth are simply the best.

It was okay, not the very best, i would rather get sony

I really wabted to love these but they were just too heavy and uncomfortable…went back to ky airpods pro and love them

After the first use i had to go to geek squad for repair due to it not charging …….

Cool for work. Bass is lackluster though and it was a little weird to get setup across my phone and computer. I wouldnt pay the price again.

I have thought about buying these head phones for 2 years. For me this is a crazy amount of money. Well I finally pulled the trigger. On the way home I thought to myself "Are you nuts what have you done. Until I put them on and heard them. My only regret is I didn't buy them 2 years ago!

The headphone is expensive compared to its application and quality. I feel no difference between this and Bose

I got these for my wife in 2023 for a Christmas gift and they gave out in a year that aloy of money to spend and for them to give out a year later very disappointed in this product

If you are a fan of apple then it may be for you. But, you can get a sony mx5 with a lower price and b better than this

Pros: Apple device compatibility. easy switching between apple devices, good for indoor use cons: over priced, outdoor use is not that good. not good when driving car

Purchased these on February 2, 2025. As of December 2025, they are experiencing connectivity issues with my phone. While they perform well otherwise, for a $500 product they have not met durability expectations.

Sound is excellent and being an iphone/ipad user the seamless integration with those products can't be beat. What sold me was the build quality which is noticeably better than other comparable headphones from Sony, Bose, Beats. Sure you pay a premium but it's worth it in the long run.

People can hear what your listening to, so you cant really turn it up too loud.

With the premium price tag, consumers hope for an experience that will surprise them. This is just a decent pair of headphones, nothing more.

I bought these in Jan 2023, now in June 2024, they are completely unusable. These headphones are nearly $600. One morning they just completely stopped working. I tried all of the recommendations to get them reset, nothing worked. Spoke with apple customer service virtually, and they were unable to help. Went into the Genius Bar and they were once again unable to help. I had to send them out for repair, being told it was likely a battery issue. Nope. There are 3 separate hardware issues that render them unusable. It is $300 to get them fixed. That is OVER HALF the cost of the headphones. Why would I pour ANOTHER several hundred dollars into these headphones? They didn't even last two years. I will be purchasing a different pair of headphones from a brand other than Apple.

The product does not have any issues. Airpod works fine but it's the freebies that come with this. 3month Apple Music is actually 2 months and every time I call, I get transferred to different Indian representatives who just ask me to purchase another free 3-month Apple Music, which does not work either.

The headphones I received were in perfect condition and paired fine. That’s when the problems started. It was never disconnected from the original purchaser’s iCloud so my phone started to freak out every 15 minutes telling me that I’m being tracked. When I try to exchange it, it had a wrong serial number on it, so even if I wanted to I couldn’t replace it. So at this point the original owner knew my location and can also claim that I stole his headphones. It took me about 45 minutes at the store to convince them that this is what happened. The phone Support dropped me three times. Finally when the general manager looked up when it was returned and me telling him that the persons name is Nick (from the device’s name) and that I cannot contact him he believed my story and replaced it. Apple Store told me that they can’t do anything about it and that the geek squad should have the person remove the device from his iCloud.

I am so disappointed ☹️ I purchased these for my granddaughter for her birthday. I see that the return policy has ended on February 5th. And it is now March 8 and they are starting to malfunction. The left side has static and comes in and out on the speaker and sometimes does not work at all. For these been as expensive as they are I should be able to come in and exchange them for a new pair that does work There is obviously an electrical error on these that I purchased it seems to be unfair that the return date is February 5 only a few days after she receive them and now all of a sudden they don’t work and it hasn’t even been over a month.