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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
11914562
$524.95

Customer reviews

Rating 4.7 out of 5 stars with 18046 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 18,046 reviews
  • Rated 3 out of 5 stars

    They are ok I wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought, the sounds quality is the same as the AirPods Pro 2

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good, but not $600 good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are heavy and not comfortable at all. The speakers are good, but not nearly $300 better than my AirPods Pro. The noise cancelling on these is a little bit better than the airpod pros, but the transparency is significantly worse than the pros. Overall a great fashion piece and good headphones, but you are definitely overpaying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good item, but worst customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desired item was color blue. They told me to select the white one to ensure the prince and then exchange it. When I was going to exchange it they rise the price. Item was returned and purchased with apple directly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not better than AirPods Pro 2nd gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, hard to carry from here and there. I suggest AirPods Pro

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead, won't charge after 18 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife a year and a half ago and she uses them rarely and lightly. They stopped working a month ago outvof the blue. Wont charge or turn on, hard teset them and still nothing. Very disappointed with price to quality ratio

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connectivity issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t receive/ aren’t notified of calls when in use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    airpods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of hard to turn the headphones off. other then that they work fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurt my head a bit not comfotable for long wear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sot if hurt my ears, not comfortable enough per the price goes compared to Boss QC ones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but not great, the lack of buttons is something that I don’t like.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned, Sony XM5 are superior

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically have Apple everything, including a $20k Mac Pro. I really wanted to like the AirPods Max and there are some things I like about them. It’s cool how integrated they are into the Apple Ecosystem and how easy it was to fire them up. The sound is horrible for any music with climactic moments. They are fine for voice and some music genres, but they are nowhere near what people have praised them to be in all the reviews I watched before getting them. Within the first hour of receiving the AirPods Max, I played some of my favortie songs and the peak moments were just FLAT! My wife said she saw the disappointment on my face. I did some more research and decided to get the Sony XM5 and tested several songs, there literally is no comparison. The Sony XM5 beat them by a longshot. Several reviews said the Sony’s are a little better—wrong—there is a big gap. It’s simple, buy them both and test them yourself, you’ll return the AirPods Max just like i am doing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Air Pods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of other brands out there with just a good sound quality. But couldn’t get past the weight issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Different Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this headphone would be pretty close to black as the name as description suggestion, but it is more gray than black

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was really good and so was the noise cancellation. Sadly had to return bc of the way the headphones hurt my head. After wearing for about an hour your head starts killing you and I developed a migraine bc of it. Plus it doesnt hold a charge very long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate hate hate the fact that there is no turn-off button even though it has two working buttons. I could just shut it off and save battery but instead, it knows when its not in use and goes into a battery saving mode...like what? Other than that it fits ears comfortably and the noise cancellation is perfect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth 500$ worth of just headphones. You can get 200 or less headphones and probably feel and have same specs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound quality but problems with connectivity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After like 6 months they stop connecting, I tried 4 of them and all same problem, had to give up and switch to another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont auto connect and stay connected. Sometimes I will connect and then you can’t hear any audio. Had to return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great until they don’t work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until they stop working entirely. No connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a like all apple products, these are overpriced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headphones ever! Definitely Not worth the price. The sound is low quality. My daughter’s pair stopped working after a year and Apple wouldn’t honor any warranty.

    No, I would not recommend this to a friend