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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
11914562
$524.95

Customer reviews

Rating 4.7 out of 5 stars with 18046 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 843 Showing 16,841-16,860 of 18,046 reviews
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a price point of $500 they’re definitely not worth the buy. They sound good not enough sound for me but Nonetheless they’re good. To me I think they should be priced at $199 max nothing about these headphones screams you should pay $499 and I’m a apple guy. I just couldn’t justify keeping them at that price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No white noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not muffled and the hearing is just fare

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not Worth The Cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great ... Price is ridiculous for how ugly these actually are

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Waste of $400

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and used them 3 times when they quit charging. I tried everything but no luck. I threw them away and bought a pair of Bose Headphones which work great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    I do not recommend. I prefer the new Sony.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No word. Too heavy and pricey. Cannot customize EQ and battery draining like a water fall. That’s it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent. rather have the airpod pro max, everything very similar.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Heavy and overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and can get better for way cheaper. Returned and went with Sony

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Serious connectivity and reliability issues!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device developed an issue right after warranty period. In summary, the headphones don't connect to any of my devices. This happens several times a day. I need to hard reset the device (press sleep and power buttons for 10+ seconds) for it to reconnect. It is very annoying when you need to do it so many times a day. For an expensive device like this, you should not run into reliability issues like this so early in the ownership period. Buy a more reliable device from Bose, Sony instead!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slick look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality. Maybe ir was the unit I had.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to be better fro the amount they $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wasn't as good as they should be for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst money spent. We paid almost $600 for them. Had it for a few months and its started acting up. Took it in for repairs, they replaced the inner parts and it worked again for a few months. We have had it for a year and 2 months and its been in 3 times. Its faulty again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    hmmm... really wanted to like thjem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is too heavy and too tight. i get massive headaches from wearing it for 5 mins...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound but they are heavy and slide around to much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not worth the price. Very tinty with little bass. And others can hear everything that’s playing while on your ears. They’re heavy and when you bend down they fall off because the weight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THESE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THESE. Are they great when they work? Absolutely. HOWEVER, they will break within 2 years and youll contact Apple for tech support. Theyll break even though you meticulously take care of your device and it never leaves the house. At that time they will tell you its $732.92 to MAYBE fox them... no guarantee if theyll be fixed, for how long theyll be fixed, and if theyre fixed - no guarantee that you wont need to pay that to have them fixed again. For this amount of money, Bose Quiet Comfort Ultra are superior.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves them. I got them for her for Christmas. Maybe my only gripe is when she has them on she can’t hear me talking to her at all. Ha!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Preferred the colored ones over the boring black a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preferred the colored ones over the boring black and silver. But these are nice. Pricey tho.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but a great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an excellent set of headphones. However, I would only buy them if you have money to burn, as they are very expensive compared to similar products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY OPEN BOX !! Not unless you don’t mind going back & forth to Best Buy to have them exchanged. Went through three different pairs and all were connected to last owner Apple ID which means they can track them (YOU) whenever & wherever you’re using them. Customer Service won’t help just let you return them so don’t waste your time & money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connectivity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect. Has had connectivity issues for the past year

    No, I would not recommend this to a friend