Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
11914562
$524.95

Customer reviews

Rating 4.7 out of 5 stars with 18046 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 847 Showing 16,921-16,940 of 18,046 reviews
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Drunk person made this

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever. Brought it for $479. Even if it was $19.99 I wouldn’t buy it because that’s how much it costed Tim Jobs to make them. Super heavy, worst sound and stupid ugly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too heavy, not impressice sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really tried to love these, especially since I was able to get them on sale. Unfortunately I was just not impressed with the sound. They also were quite heavy and painful when wearing with glasses. The other issue I had wifh these headphones is they constantly have to be charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok to use but giving trouble sometimes and really so so

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service Ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these headphones on 12/22. It’s a bday gift for my son. It is 1/19 and I still have not received anything. I have called customer service 5 times and all they do I cancel the order and submit a reorder. This has never happened to me. Worst service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not charge after a month

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this AirPods from Best Buy barely six month ago and suddenly it stop charging only to take it to Apple Store and discover that I have to pay $300 for fixing some hardware issues

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Definitly not “open box”

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was sold as open box but has clear signs of moderate usage and were used for 2 years according to tbe serial number.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I've ever used. Thank you best buy for giving me this opportunity to buy this dream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR THE GYM!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my AirPods for a year at the gym but somehow never got used to them. Overall these were great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great, bad color.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, but I do not recommend the white ones at all. They get super filthy, and some Best buys will not let you return them. So be super mindful when buying in these. Make sure Best buy honors their agreement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They look pretty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look really nice and i am already in that apple ecco system so you know i bought it just cause.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the hype

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features are not working . Wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headaches after 45 minutes of use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed these headphones but i would get headaches after about 45 min of use due to how tight the band was. Had to return them after a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. Total worth it. My son loves these and if you like headphones and apple. Buy them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Ecosystem Must Have!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are amazing! The flawless integration with Apple devices across the board is wonderful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s delivery service delivered ro the wrong house. Delivery service actually sent a picture of wrong house . Called Best Buy immediately - and have been arguing for my money back for 2 weeks - they refuse a refund for the reason “ delivered successfully” even though proof it wasn’t right address ! Ridiculous! Beware!’!!! Best Buy does NOT care about customers! I will never buy from them again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the buck

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wont charge!!! Im not sure why but it seems sloppy when it comes to charging and the battery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great item. And would definitely recommend it to some one in ghe market to buy headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is awesome (apple airpods max)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love to use apple airpods max and i purchased in best buy where it was delivered in a day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy compared to what is out there!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great!!! But the documentation of how to connect them to a phone or a iMax when they are co-located is non-existent. Therefore the actual how to do it is impiracal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick to AirPods Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass Im a bass is important when it comes to headphones for many people and at this price apple could have done a better job. Sometimes I wonder how responsible Apple is for global warming since they manufacture billions of products

    No, I would not recommend this to a friend