Customer Ratings & Reviews

It feels like something is pulling on my ears. I don’t like how only one side of the earphone seems to work.

There was existing issue with the microphone. I didn’t realize until the date of return had passed.the microphone works but it feels like someone is speaking from mother room.

They’re not with the price. I admit they are nice but definitely not worth the money.

If you use an apple product, it’s the most wonderful headset you’ll ever have if you use it or try to use it with something other than Apple it’s way less than expected

I just can’t believe just what Apple has accomplished with these headphones. First of all, I’ll admit to being a bit of an audiophile snob when it comes to headphones. I own or have owned many of the best wired headphones over the last couple of decades. I never thought Bluetooth could satisfy me when it comes to audio. But convenience and mobility have become more important to me as the iPhone has become central to my daily existence. I’ve had the Apple Air Pros 2 in ears for a couple of years and they are marvels in their own right, once you find the right tips, but their comfort level within my ears becomes suspect with prolonged listening sessions. I still wear them to workout but I I started returning to my wired cans and mobile DAC/Amps for music. Alas, that is not very mobile and not immediately convenient at all. When moving about and doing chores or working my wired setups are just bulky. So when I saw these AirPod Pro Maxes on sale I said what the heck I ordered them on a whim. I had been reading that they were essentially the same as the newest versions with only the cable having been changed to USB-C. For only $400, still a bit steep but better then 25%of their normal price, I felt comfortable giving them a try. Man am I glad I did. These headphones sound far better than I ever imagined they could. The noise cancellation is top class and the bass is incredible and the overall sound is so wonderfully balanced. I’ve been using them several hours a day and the battery life is astounding. They are far easier to switch between devices with than the buds and they just work! I love them. Apple just gets things right. I only trust a couple of companies any more and Best Buy and Apple are at the top of the list! Bravo everyone!!!

The difficulty in getting these earpods connected was so frustrating I returned them within days.

I have the beats studio 3s and these sound identical with the exception of having transparency mode. Save the money. Buy the beats.

I got the headphones and started having problems with it, I took it back and it took weeks for them to fix it, so I had to go weeks without listening to music.

Headphone are too heavy, for the price I was expecting more

I’ve had them 13 months now and i had to send them in once because sounds from the right didn’t work. And just recently they stopped connecting to anything altogether and apparently my warranty is out so I’m out of luck. They only lasted a year but the sound quality and noise canceling were amazing.

Best buy never gave me these headphones but also proceeded to not give me the money back!

If you’re prone to getting dizzy then ANC (active noise cancellation) can possibly cause feelings of sickness. Bought this as a gift and had to return because they could only be used in Transparency mode without discomfort.

For the price tag, i was expecting a pair of headphone with outstanding sound quality but it was mid. It was like an overpriced pair of airpods. Sonys are way better.

I had high hopes for these!. These are absolutely NOT noise canceling headphones, at least not completely. They also continuously be sliding or falling off my head when working out. Extremely bulky and awkward looking. And don’t even get me started on the battery life!!!!This was a stupid buy on my part (sad face)

Fitment around the head does not stay to secured when i am working out with these headphones at the gym

Horrible: Took them on trip out of country. Would remain paired. Had to rest twice as they reflected the wrong battery percentage. They were open box purchase. Note buying experience was bad also as I have zero balance with Best Buy and had one for several years and they could not find my account. Question now is can I return them after 3 weeks.

Purchased a pair of space grey but will admit that I intend to return them. Here are my pros and cons: Pros: -Very easy setup, excellent connection to Apple devices -Spatial audio is a very cool feature -EQ is balanced and neutral tones -They are surprisingly comfortable on the head -Nice sound stage and instrument seperation -Battery holds up strong Cons: -These are HEAVY. As in, you can't do anything except sit down and listen to them heavy. Definitely not for motion or workouts. -The case is just terrible. Easy to take in and out, but you literally use the most delicate part of the headset to carry them. -The sound is nowhere as crisp as I was anticipating based on reviews. I found the mids and vocals to be receded which was very surprising. -I have the same issue with the airpod pros in that the pressure on the ears gives me headaches. This one depends on the user, but despite the earphones themselves being comfortable, the pressure from the cups cause headaches. When all is said and done, I am a person that focuses entirely on value. These simply don't sound like they are 550 dollar + tax headphones to me. The sound quality just isn't there. They don't sound bad per say, just not at that price range. I would say a more fair price for them would be around $400. I would anticipate that happening in the future.

pretty good they just fall of my head if i go skating but i kinda expected it, overall good product

I had high hopes instead extremely disappointed!! Returned for Beats.

Does not work well when trying to talk with your phone.