Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
11914562
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 18047 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 860 Showing 17,181-17,200 of 18,047 reviews
  • Rated 1 out of 5 stars

    Don’t buy!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall off so easily tried returning them to find out I can’t after 15 days so dumb!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Max Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones don’t work cut out and lose Bluetooth connection from cellular device. Had apple check the headphones and they returned them saying they are okay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how this item is because someone stole my identity and bought this item and you would have to ask them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck as being comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones gave me a massive headache when i wore them because of how heavy they are! I do not recommend them. Bose 45 are cheaper and same quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    So glad I finally got them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is excellent, and they are quite comfortable (even over new piercings, which is a huge win!). They do feel heavy after a while, so they're not ones that I would wear ALL day, but I find that during the workday they're great. Wish there was a little more customization available for the sound/noise cancellation, but not a deal breaker for me. Worth the wait!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE. Root Canal worthy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a sign to get these, this is it. I bought these saturday after a long debate (cmon apple the price is insane) and had a root canal today and if you know you know. I couldn't hear a thing! not the drill, not the endodontist, nothing! The noise canceling on these is chef's kiss! I LOVE THEM. They charge fast and fit perfect. The sound quality is top notch!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box fake

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought 2 the other one was fake open box purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointingly Heavy and Uncomfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and puts lot of pressure on ears which turns into ache after a 10 mins use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality have to return it don’t buy anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy selling already registered AirPods Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it - the open box AirPods Max were already registered, and not just open box. VERY DISAPPOINTED in this sale.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probably won't do it again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work and sound good; for a while. Condensation builds up and we think contributed to a malfunction; popping noise. We're taking them back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent the purchase with shippit .. I never got them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Amazing at Sound, Terrible for Comfort

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing at blocking out noise but for the price the comfortability is just not there. A tight fit around the head.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Compare with other products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky and overpriced and it’s not that good… Compare with other brands before you buy and make a decision

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iCloud locked...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were an open box deal and ended up being iCloud locked...Best Buy tried telling me to call apple to have them unlock them!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective, bad buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two both were defective after about a week. Quality isn't really all that impressive either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service ever!!’nn

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got them. They were shipped to wrong address. Very poor customer service!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working after 6 months

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online 3/12/23…. 6 months later, rarely used and they won’t charge or connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connections issues ruin the experience

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, but constant disconnects basically make them worthless. Wish I’d returned them when I had a chance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get different headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. They are cute but are not loud enough and fall off easily, save your money.

    No, I would not recommend this to a friend