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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
11914562
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Customer reviews

Rating 4.7 out of 5 stars with 18047 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 862 Showing 17,221-17,240 of 18,047 reviews
  • Rated 3 out of 5 stars

    Good product but not a daily use item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont use them much ended up using my air pods pro more. heavy item but fuctions well. not my best purchase though for my personal use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They canceled my order, and I. Don’t have my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a Fraud!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They failed to deliver and still charged me for something that was not delivered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a joke. Box showed up empty - they promised me a new one - no new pair ever arrived. My money got stolen!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt get my airpods. Never delivered. Customer service didnt help me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive headphones that do not work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones had to be serviced at the apple store less than 30 days after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning for open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was associated with another Apple ID. Losing features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, but at that price point, you can get something cheaper like the sony wh-1000xm5

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don’t like the sound quality I’d expected more for the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound, a little Snug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation is supreme but i could only wear them in short stints due to the pain from the squeeze.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tight, low sound, good looking garbage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are way to expensive to be this tight uncomfortable and low sounding.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They smell after 2 uses…. Can’t wash or they will get ruined

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this sh*

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 3 weeks……………………………………………………………………………………….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the feel and sound of these headphones! Bass is one of my favorite things when listening to songs and these provide! They are also super comfy and sometimes you don’t even notice they are there! They are on the heavier side so working out and other things regarding movement could be annoying but overall they are worth it for the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy I bought the SONEY 5 and I have enjoyed with my team

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Squeaky noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good to use and have some squeaky noises and lack of clarity

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service - TRASH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is horrible. Do not wish this experience on my worst enemy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There's better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as other headphones that are way cheaper

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still linked to previous owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very unsafe the device is still linked to the previous owner and they can see my every move

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like these at all. Very disappointed. Sound and fit not good. Return reject.

    No, I would not recommend this to a friend