Customer Ratings & Reviews

Poor audio quality. Cheap feel. I promise you it isnt worth 500 dollars

These aren’t pink at all straight red so ugly not even rose gold. Leaks a lot of sound

Sound quality is horrible and to cost so much and not be sweat proof

Battery charge doesn’t last long called store was told to call apple no one wants to accept the problem and send replacement

Not comfortable. Prefer Beats by far.and sound no g

It doesn’t work properly. Sound quality is very poor

The active noise cancelling on these is so strong that one of my ears is still ringing from these despite listening at low volumes.

Extremely over oriced as expected with apple but whatever

Incredibly poor product, but even worse was the shipping to get these. It took almost a full 2 months to get these after I ordered....

So disappointed - Best Buy dropped the ball for my son’s graduation gift

Microphone and voice quality for calls was terrible. No one could understand me. Unacceptable for a product at this price level.

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I love these. I have sound sensory issues, and the noise cancellation/transparency is a total dream for me. The sound quality is amazing as well. The aesthetic is a huge vibe. Battery life is decent, and they charge quick. They connect to my iPhone seamlessly, and aren’t in and out. I have no complaints.

Great sound quality, good battery life and super comfortable...even when wearing glasses. I expect Apple products to perform with little fuss, and these AirPod Max headphones transfer from device to device seamlessly.

I purchased these mainly to watch movies and for air travel (when I start flying again). I previously owned the Bose 700, and bought AirPods based on positive reviews knowing that I could return them if they didn’t live up to the hype. After using them for several days, I found them to live up to the hype and to be worth the extra cost due to the following reasons: (1) Comfort - AirPods fit better on my head and don’t squeeze as much. Plus my ears don’t get hot and sweaty since the earcups breathe. (2) Noise cancelling - With a better fit and larger earcups, I get a better seal which improves noise cancellation. (3) Ability to replace battery - unlike other wireless headphones, Apple offers a battery replacement program for $79. Not sure what to do when the batteries on Sony and Bose headphones start to wear out. (4) Apple Integration - Perfect integration and automatic device switching with Apple products. (5) Controls - I love the dial volume control much better than touch controls which are finicky and don’t allow precise volume adjustment. (6) Sound - I really prefer the sound over the Bose 700. Very balanced and no detectable distortion even at full volume. (7) No detectable audio lag when watching movies on iPad or Apple TV (Bose 700 exhibited noticeable lag) Yes, the Smart Case sucks, but there are a number of aftermarket cases available for around $20 that give total protection when storing in a backpack or luggage. A pricey product, but I believe you get what you pay for with the AirPods Max.

Soon after(less than a week) I got this, the store went for further discount

Great headphones, no complaints at all. I would no hesitate to buy another

Its heavy and not comfortable.Sound quality is not so good airports pro or 3 generation sound better then this.

Over rated price of whatever. Nothing special. Don’t believe the hype and pay the Apple tax again just because.

The product is fine, but the customer service was disappointing.