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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 17,931 reviews
  • Rated 5 out of 5 stars

    Unmatched Sound and Premium Build

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver incredible sound quality with deep bass, clear mids, and crisp highs. Noise cancellation is top-tier, and the build feels extremely premium and comfortable for long sessions. Worth the investment if you want the best in wireless audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My super headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfy fit, and awesome battery life. These headphones are perfect for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome choice! I was able to get this last minute Christmas gift for my daughter! She loves them! A++

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. The loudest level is still reasonable for the people around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great gift and the Husband love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Loved the noise cancellation on them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple has done it again!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again! These are great sounding headphones with great noise cancelling technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much they fit my face super well and I haven’t bought any other ones since

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Very comfortable, I wear these a lot and really appreciate the spatial audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are a game changer..Very easy listening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pink color! They sound great and the noise cancellation is great it comoletely zones out all of the surrounding noises. Easy to use and set up and great for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A profound experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had very high expectations for these and they quite frankly have overdelivered. First off let me try to describe how PHENOMENAL the audio playback is on these bad boys. it’s brought back a feeling of hearing some of my favorite songs for the first time as I’m hearing frequencies of the song i never knew was there. everything sounds so crisp and oh so clean even at high volume! no muddy/distortion sounding. it’s truly a profound experience. i also would like to mention how remarkable the noise cancellation is. YOU are fully locked in and it’s just you and whatever audio you are enjoying. but the option of “transparency mode” is there as well which at first was mind blowing for me lol. perfect for when you want to enjoy some tunes but also need to be alert of your surroundings. I will say there is one downfall I’ve noticed and it may not be a big issue to some but the smart case provided with these headphones is quite weird to me? it offers no protection except for the cups. i don’t think Apple hit the mark with that design. but don’t let that take away from how truly special and profound these headphones are. if you can look past the price ($550) pick these up and really give them a chance. i am excited to continue my journey with these :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mine. Expensive but worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine literally every day. They have a nice metal finish and the protective case that comes with them is “Decent” is protects the finish, that’s about it. But I do use the case sometimes but I am pretty rough on headphones with tossing them in my gym bag or backpack when im on the go and they have done a good job. Battery life is great, noise cancellation is great and the ambient mode comes in handy. — For example I am a head coach of a basketball team and have to drive a noisy bus to away games, i throw these headphones on and it does a great job blocking out the noise. The ambient noise works well as well, if I am working in a public place and just need to be aware of whats going on, they work great. The price is high but I got them on sale and threw some gift cards at it as well so it wasn’t too much out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was scared of noise cancellation but it’s honestly a whole another world with these babies on 10/10’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As usual, Apple sells quality products that work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on feedback from someone whose technology is overwhelmingly through Apple. The functionality is probably the best feature here. Right out of the box, they just work seamlessly. Exactly the same as AirPods, or other Apply headphones, these just plain work. In terms of sound, it's pretty good. Before these, I had Bose QC-35II and those were good. I would say these are on par with those, maybe a bit better. The Active Noise Cancelling feature works pretty good too. Better than my Bose did for sure. As a frequent flyer, I don't fly without them and the Apple AirPods Max are definitely an improvement. Comfort - they are pretty heavy for headphones, no doubt about it. However, they are still pretty comfy, even on long flights of 3 hours or more. In spite of some initial concerns, after giving them a try now on several flights, I think these are more comfortable than the Bose. Battery life seems to be fine. No issues there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound, But Comfort Falls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two sets of Apple AirPods Max headphones—one for myself and one for my spouse—after trying them out at Best Buy and being blown away by the sound quality. We’ve owned premium headphones before (I have Bose QuietComfort from 2019, and my spouse has JBL), but we were looking for something with more bass, and the AirPods Max delivered on that front. Additionally, the ability to pair what I’m listening to with my spouse’s headphones was a great feature. However, after using them for walking, traveling and other daily activities, we found them to be incredibly uncomfortable. While the sound quality and noise canceling are fantastic, the headphones are heavy and don’t stay secure—if you bend down, they can easily fall off. Wearing them for extended periods, like during a flight, caused me to develop headaches and tension around my head. I tried to adjust to them, but the discomfort only grew with time. The earpads are okay, but not as comfortable as my older Bose headphones, which are lighter and can be worn all day without issue. I even replaced the ear cushions on my Bose to extend their life, and they remain my go-to headphones for comfort and usability. While the AirPods Max have some standout features and a sleek, aesthetic design, they fall short when it comes to practicality and long-term wear. Ultimately, I returned the AirPods Max and purchased Sony headphones for my spouse. The Sonys offer the bass we were looking for, along with better comfort. I still appreciate Apple’s regular AirPods for walking and exercising, but the AirPods Max just aren’t worth the high price tag if they can’t deliver on comfort. Overall, the AirPods Max have exceptional sound and noise-canceling technology, but the weight and discomfort make them impractical for everyday or extended use. Apple still has a way to go in designing a product that balances form, function, and comfort. For now, I’ll stick with my trusty Bose headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about these headphones because of the price point. I originally started with the Beats Studio 3 and I had those for a few years but I felt like and upgrade could be fun. I love these headphones so much. The one difference I noticed between the AirPods and my beats was they even though they are both advertised as over the ear headphones but the AirPods are true over the ear head phones. They fit around my entire ear which makes them so comfortable especially if you have a few ear piercings. They are probably the most comfortable pair of headphone I have tried on, especially if you are wearing them for extended periods of time. My last thing I love is how seamlessly the headphones connect from my phone to my iPad and then to my Mac. That is probably one of my favorite things about these headphones that makes them better than the beats. Even thought I love these headphones I do have to say you don’t really NEED these. If you can afford them then of course I recommend them but you don’t need to break the bank for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product has good sound quality easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPods Pro Max! The sound quality is amazing, and the noise cancellation is on another level. They’re incredibly comfortable, and the design is sleek. The only downside is that I chose the white version, which does get dirty pretty easily. I’ve already bought a protector to keep them looking new, but I wish I had done that from the start. It’s not the headphones’ fault; it’s just something to keep in mind if you’re thinking about getting them in white. Just a fair warning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for listening to music and using the noise canceling to shut any other noise out,

    I would recommend this to a friend