Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17905 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 17,905 reviews
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for workout use. Noise canceling. Great sound. Lightweight. Safer than earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These over-ear headphones are acclaimed for their premium build quality, exceptional active noise cancellation (ANC), and seamless integration within the Apple ecosystem. They deliver high-fidelity audio with a balanced sound profile, making them suitable for various music genres. The AirPods Max also feature a comfortable design with memory foam ear cushions and a stainless steel frame. However, they come at a premium price point, which may be a consideration for budget-conscious consumers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In my own world thanks to these

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased these! WHen my last pair of beats finally died, after over five years. I decided to try something new, I don't know tech specs or the finer details of this against other brands. What I do know was I was on a cross-country flight for work when an unruly passenger was acting up the entire flight where people were involved but I heard nothing. I sit by the window and put on my headphones and try to make myself as small as possible and thanks to these I didn't know there was a commotion taking place where the flight attendants had to get involved across the aisle on my row. On the flight home, a baby was behind me apparently crying and I didn't notice ut my coworker was sure to tell me about it when we landed. Je was using another recognizable set of headphones that were supposed to be noise canceling. He said when he put mine on it was night and day. during our business trip, he got a pair of these before our layover flight home. So all I know is they work. I cant tell you how or why but to me they are worth it and I would absolutely purchase them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with Apple products and good quality maybe just to expensive for what they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Office Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise cancellation and build quality. can be a bit heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Mac users; heavier than other headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for almost two months. Took them on a trip to Maui and Oahu, to Cincinnati and to Massachusetts all within about 30 days so I was able to use them on planes, airports and walking around the city that I live in, Chicago. Pros: Great sound! If you use Apple Music, these fit right in with Spatial Audio. Transparency mode is the best I've used; over Sony XM4's & XM5's as well as Bose's QC Ultra's. Walking around in Chicago, it's definitely needed. Very solid noise-cancelling. Easy set up if you have Apple devices. I have an iPhone, MacBook and Apple TVs at home. Cons: Noise cancelling - at time when I would turn my head, the noise cancelling would lessen while flying. At first I thought it was just a small glitch, but it would happen more than I would have liked it to. Heavy - These are the heaviest headphones I've tried by far and you can notice the difference. At times, taking a 2 hour flight I didn't notice it, but other times, after 30 minutes I already felt fatigued. While comfortable, overall, they were just too heavy for me. Apple products: Sometimes I would come home listening to music on my iPhone and after walking through the front door, it would immediately pick up my Apple TV that was on. Brands like Bose and Sony haven't automatically done this for me. Overall, if you're an iPhone Mac user I would recommend these as long as you don't mind the extra weight and the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret your purchase!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveeee these headphones!! The noice cancellation is perfect & they’re super comfortable. Overall 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good listening

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but don't lose your cushiom unable to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro Max Unrivaled Audio Adventure Awaits!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prepare to be amazed by the AirPod Pro Max, Apple's revolutionary earbuds that redefine the ultimate audio experience for both audiophiles and casual listeners. The sleek design perfectly balances comfort, durability, and style, making these earbuds a head-turner. Apple's Adaptive EQ technology tailors the audio to your ear shape, delivering a rich, immersive soundscape with high-fidelity audio, deep bass, and crystal-clear treble. The AirPod Pro Max boasts impressive Active Noise Cancellation (ANC) technology, filtering out ambient noise for distraction-free listening. The innovative Transparency mode lets you easily switch between isolation and awareness of your surroundings with a tap. With up to 24 hours of playback and rapid charging, battery life is exceptional. A 5-minute charge provides up to 1 hour of listening time. Apple's H1 chip enables seamless one-tap setup and effortless switching between devices for a connected experience. In summary, the AirPod Pro Max is a must-have for top-notch audio quality, comfort, and convenience. Get ready to enjoy your favorite tunes like never before!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. The noise cancellation in these are crazyyyyyyy. Perfect to gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Very good but heavy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing but the headphones themselves our heavy. Great for gaming and relaxing not for working out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make Sure to Weigh your Options

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Bose QC45s died after a few years, I decided to make the switch to Apple Airpods Max, despite the consensus that the QC45’s and Sony XM4s are some of the best in the market, especially in noise cancelling. I chose Apple due to its amazing connectivity to the Apple ecosystem and the audio quality people were praising. However, this was coming as a trade off to the superior noise cancelling, battery life, hard cases, and PRICE that the Bose and Sony competitors were flaunting. If you’re considering buying the Apple Airpod Max headphones, first consider what your priorities are. The Airpod Max headphones meet MY needs, but admittedly, I am disappointed by the lack of a hard case, the aluminum ear covers that are prone to dents and scratches, the lackluster noise cancelling, and the short battery life (especially as someone who tends to wear headphones for 75% of the day). Overall, I still am happy with my purchase and the sound quality of my headphones, but it would be a dishonest review to not mention the cons to watch out for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple quality is apparent in these headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, long battery life and super portable! A staple in my backpack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THEM

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing headphones. Absolute NEED if you are a student. I am a law student and use these every single day. I listen to the rain background noise feature and can lock in for hours. Great battery life and SO CUTE. Literally so aesthetically pleasing. I would recommend them to anyone and if you're thinking about buying them - DO IT. I treated myself to these and am so glad I did. Do not listen to the haters. I was worried about buying them because some people said they are "too heavy" and I also get bad headaches when things are too heavy on my ears, but these are amazing. They aren't extremely light weight, but as someone who is sensitive to everything, these are perfect. BUY THEM YOU WON'T REGRET IT! (Also, if you do buy them, get the silicone cover off Amazon - trust me you will be glad you did!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very, very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's impossible not to have one; using it once will change the way you listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome airpods! Noise cancellation is good and very comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and amazing sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first, not knowing what the condition of the headphones would be. I’m glad I took the “risk” the headphones were flawless and still available for me to get apple care added to them. Sound is amazing from the headphones a little heavy but premium headphones. I’ve now purchased many open box, refurbished items from Best Buy and every time, the items have been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Pod Max a Bit Short on Sealing and Battery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically very pleasing over ear headphones. Connectivity is fairly simple and the sound has great quality. I rank them behind the Sony WH-1000XM4 for the following three critical reasons: 1. Sony’s over ear headphones have more of a softer cushion that allows for greater sealing on the ears. This helps keep ambient noise out and coupled with the noise cancelling, the user has a much better quality of sound. 2. Similar to the first, if you wear eye or sun glasses, Sony’s deep cushioning has a much better sealing for the frame of the glasses. This may sound trivial, but ambient noise is very irritating when you want to enjoy truly noise-free listening. That very minute space between Apple’s Air Pod Max’s product and your ears makes a difference in the listening experience. Finally, 3. Battery life. Sony’s battery life is MUCH longer. I rarely charge my Sony (and I do use them quite a bit), while I have had to noticeably charge the APM quite a few times. With that, if you like the sleekness of the APM, go for it. Just know that the sound quality will be inferior to the Sony and you will have to charge them more often. For Apple: on the next iteration, focus more on the over ear cushioning and battery life, and your product *should* be on par (possibly beat) the Sony WH-1000XM4.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound, But Comfort Falls

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two sets of Apple AirPods Max headphones—one for myself and one for my spouse—after trying them out at Best Buy and being blown away by the sound quality. We’ve owned premium headphones before (I have Bose QuietComfort from 2019, and my spouse has JBL), but we were looking for something with more bass, and the AirPods Max delivered on that front. Additionally, the ability to pair what I’m listening to with my spouse’s headphones was a great feature. However, after using them for walking, traveling and other daily activities, we found them to be incredibly uncomfortable. While the sound quality and noise canceling are fantastic, the headphones are heavy and don’t stay secure—if you bend down, they can easily fall off. Wearing them for extended periods, like during a flight, caused me to develop headaches and tension around my head. I tried to adjust to them, but the discomfort only grew with time. The earpads are okay, but not as comfortable as my older Bose headphones, which are lighter and can be worn all day without issue. I even replaced the ear cushions on my Bose to extend their life, and they remain my go-to headphones for comfort and usability. While the AirPods Max have some standout features and a sleek, aesthetic design, they fall short when it comes to practicality and long-term wear. Ultimately, I returned the AirPods Max and purchased Sony headphones for my spouse. The Sonys offer the bass we were looking for, along with better comfort. I still appreciate Apple’s regular AirPods for walking and exercising, but the AirPods Max just aren’t worth the high price tag if they can’t deliver on comfort. Overall, the AirPods Max have exceptional sound and noise-canceling technology, but the weight and discomfort make them impractical for everyday or extended use. Apple still has a way to go in designing a product that balances form, function, and comfort. For now, I’ll stick with my trusty Bose headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this is a plus, but after a while, it can feel a little suffocating because of the true noise cancellation option.

    I would recommend this to a friend