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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 17,909 reviews
  • Rated 5 out of 5 stars

    Apple quality is apparent in these headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, long battery life and super portable! A staple in my backpack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily satisfied with AirPods Max!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase these headphones with the idea that it would be good to go along with my iPhone. Functionality and all. I didn’t expect to realize how good they sound, how good they feel. I was debating on these or the Beats Studio pro, and obviously the price difference was significant, but I see the lil things and why sometimes going for a lower price item is the best option. They are worth it. And I love the idea that they are actually in some form “customizable” with interchangeable ear pieces. I’ve had the Beats Studio older models, and I hated that the “leather” part started to flake off and get on me and my shirts. And fixing them weren’t as easy. With these, you technically don’t have to worry about that. For the time I’ve had the AirPods Max headphones, I’m happy and not regretting my decision to go with them over some of the other competitor options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPods Pro Max! The sound quality is amazing, and the noise cancellation is on another level. They’re incredibly comfortable, and the design is sleek. The only downside is that I chose the white version, which does get dirty pretty easily. I’ve already bought a protector to keep them looking new, but I wish I had done that from the start. It’s not the headphones’ fault; it’s just something to keep in mind if you’re thinking about getting them in white. Just a fair warning!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pink color! They sound great and the noise cancellation is great it comoletely zones out all of the surrounding noises. Easy to use and set up and great for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are an excellent choice for users seeking high-quality sound, effective noise cancellation, and seamless integration with Apple devices. While they come with a premium price tag and some limitations, their performance and features make them a compelling option for those within the Apple ecosystem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make Sure to Weigh your Options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Bose QC45s died after a few years, I decided to make the switch to Apple Airpods Max, despite the consensus that the QC45’s and Sony XM4s are some of the best in the market, especially in noise cancelling. I chose Apple due to its amazing connectivity to the Apple ecosystem and the audio quality people were praising. However, this was coming as a trade off to the superior noise cancelling, battery life, hard cases, and PRICE that the Bose and Sony competitors were flaunting. If you’re considering buying the Apple Airpod Max headphones, first consider what your priorities are. The Airpod Max headphones meet MY needs, but admittedly, I am disappointed by the lack of a hard case, the aluminum ear covers that are prone to dents and scratches, the lackluster noise cancelling, and the short battery life (especially as someone who tends to wear headphones for 75% of the day). Overall, I still am happy with my purchase and the sound quality of my headphones, but it would be a dishonest review to not mention the cons to watch out for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect headset for many usage scenarios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max is well worth the money. I’ve owned many high-end headphones, and these are my top headphones because they solve so many problems for me. I wanted headphones that I can use for Zoom, phone calls, music, gaming. I had a separate pair for each use scenario, but these solve all of my needs. I love everything about these headphones. I’ve received many compliments for the mic clarity when using the AirPods Max for Zoom sessions and phone calls. These are audiophile-grade quality headphones. I’ll put these up against some of my favorite Sennheiser headphones. These headphones are for those that demand the best in sound and mic quality. The fact that they're Bluetooth, have a seamless transition from device to device is a bonus. Buy a USB dongle--such as the Creative BT-W3--, and you're ready to use these with your gaming console of choice. Another fantastic product from Apple. I wouldn't say I like the Airpods or Airpods Pro much, but the Airpods Max is a purchase I don't regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very, very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's impossible not to have one; using it once will change the way you listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome airpods! Noise cancellation is good and very comfy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Pod Max a Bit Short on Sealing and Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically very pleasing over ear headphones. Connectivity is fairly simple and the sound has great quality. I rank them behind the Sony WH-1000XM4 for the following three critical reasons: 1. Sony’s over ear headphones have more of a softer cushion that allows for greater sealing on the ears. This helps keep ambient noise out and coupled with the noise cancelling, the user has a much better quality of sound. 2. Similar to the first, if you wear eye or sun glasses, Sony’s deep cushioning has a much better sealing for the frame of the glasses. This may sound trivial, but ambient noise is very irritating when you want to enjoy truly noise-free listening. That very minute space between Apple’s Air Pod Max’s product and your ears makes a difference in the listening experience. Finally, 3. Battery life. Sony’s battery life is MUCH longer. I rarely charge my Sony (and I do use them quite a bit), while I have had to noticeably charge the APM quite a few times. With that, if you like the sleekness of the APM, go for it. Just know that the sound quality will be inferior to the Sony and you will have to charge them more often. For Apple: on the next iteration, focus more on the over ear cushioning and battery life, and your product *should* be on par (possibly beat) the Sony WH-1000XM4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mine. Expensive but worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine literally every day. They have a nice metal finish and the protective case that comes with them is “Decent” is protects the finish, that’s about it. But I do use the case sometimes but I am pretty rough on headphones with tossing them in my gym bag or backpack when im on the go and they have done a good job. Battery life is great, noise cancellation is great and the ambient mode comes in handy. — For example I am a head coach of a basketball team and have to drive a noisy bus to away games, i throw these headphones on and it does a great job blocking out the noise. The ambient noise works well as well, if I am working in a public place and just need to be aware of whats going on, they work great. The price is high but I got them on sale and threw some gift cards at it as well so it wasn’t too much out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My god daughter is obsessed with these and uses them none stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best. They really amplify the sound and the noise cancellation is jaw dropping. i love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound, But Comfort Falls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two sets of Apple AirPods Max headphones—one for myself and one for my spouse—after trying them out at Best Buy and being blown away by the sound quality. We’ve owned premium headphones before (I have Bose QuietComfort from 2019, and my spouse has JBL), but we were looking for something with more bass, and the AirPods Max delivered on that front. Additionally, the ability to pair what I’m listening to with my spouse’s headphones was a great feature. However, after using them for walking, traveling and other daily activities, we found them to be incredibly uncomfortable. While the sound quality and noise canceling are fantastic, the headphones are heavy and don’t stay secure—if you bend down, they can easily fall off. Wearing them for extended periods, like during a flight, caused me to develop headaches and tension around my head. I tried to adjust to them, but the discomfort only grew with time. The earpads are okay, but not as comfortable as my older Bose headphones, which are lighter and can be worn all day without issue. I even replaced the ear cushions on my Bose to extend their life, and they remain my go-to headphones for comfort and usability. While the AirPods Max have some standout features and a sleek, aesthetic design, they fall short when it comes to practicality and long-term wear. Ultimately, I returned the AirPods Max and purchased Sony headphones for my spouse. The Sonys offer the bass we were looking for, along with better comfort. I still appreciate Apple’s regular AirPods for walking and exercising, but the AirPods Max just aren’t worth the high price tag if they can’t deliver on comfort. Overall, the AirPods Max have exceptional sound and noise-canceling technology, but the weight and discomfort make them impractical for everyday or extended use. Apple still has a way to go in designing a product that balances form, function, and comfort. For now, I’ll stick with my trusty Bose headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphone! The color is cool. Very good with noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item and I got it and it was just as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As usual, Apple sells quality products that work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on feedback from someone whose technology is overwhelmingly through Apple. The functionality is probably the best feature here. Right out of the box, they just work seamlessly. Exactly the same as AirPods, or other Apply headphones, these just plain work. In terms of sound, it's pretty good. Before these, I had Bose QC-35II and those were good. I would say these are on par with those, maybe a bit better. The Active Noise Cancelling feature works pretty good too. Better than my Bose did for sure. As a frequent flyer, I don't fly without them and the Apple AirPods Max are definitely an improvement. Comfort - they are pretty heavy for headphones, no doubt about it. However, they are still pretty comfy, even on long flights of 3 hours or more. In spite of some initial concerns, after giving them a try now on several flights, I think these are more comfortable than the Bose. Battery life seems to be fine. No issues there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was scared of noise cancellation but it’s honestly a whole another world with these babies on 10/10’

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this is a plus, but after a while, it can feel a little suffocating because of the true noise cancellation option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Very comfortable, I wear these a lot and really appreciate the spatial audio

    I would recommend this to a friend