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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 17,931 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bonus benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought these for my girl friend. They certainly allow her to completely tune me out. The additional benefit is that I can claim we had a conversation where she said it was ok to go drinking with the guys. I cannot recommend highly enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Office Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise cancellation and build quality. can be a bit heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! And great customer service at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODS MAX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, very comfortable, and great noise cancellation. I love the noise cancellation because I can used it every time I want to concentrate to do my homework or want to enjoy listening to music in a place we’re it’s to loud. I even used it some times to watch a series or a movie and it’s amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great headphones! Amazing sound Quality and the noise cancellation is great. I work at a dog daycare so it gets very loud and these have helped me out tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but don't lose your cushiom unable to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good: The sound is excellent as is the noise cancellation. In addition to noise canceling having an on/off option there’s also a transparency option which actually amplifies outside noise. That’s controlled by a well placed button on the top front of the right earpiece. The right rear has a Digital Crown like on the Apple Watch that you twist to adjust the volume or press to pause the music. Both are easy to locate and intuitive to use. The build quality is very good and solid and they are quite comfortable even for extended wearing. The ear pads are attached by magnets and are replaceable! This is great for me as every pair of over the ear headphones I’ve ever had have eventually worn out the ear pads and I end up just buying a whole new headset. The downside is that the replacements are $69 each. Which brings me to the bad: They’re expensive. Though you can usually find them for less than the $549 list price. I did, at Best Buy, plus I also got an additional $35 off since it was my birthday. These headphones are really best for people in the Apple ecosystem, especially if you want to use them wired to a device with a headphone jack. That requires an additional lightning to 3.5mm jack cable for an additional $35. That being said, I knew this all going in, bought them anyway, and I’m very happy with my purchase. Would really like to give them 4 ½ stars with the small ding for the cost

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the best headphones I’ve used, noice cancellation is top tier. Just a great set of headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great quality, needs more battery.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, sound quality is acceptable and the level of sound isolation is great especially on an airplane or while using loud equipment. However, the battery life is frustratingly short making them only really useful for me at home.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The good, the bad and the beautiful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok. I bought these and Sony Mx5's same day. These are heavier and much less comfortable. But they look beautiful and sound even better along with having top tier noise canceling. Very easy to use and pair with Apple devices. I got 3rd party pads to help with comfort but they really didn't work well. So I got used to them as is. I fly...a lot. Most flights are 6 hours or more so headphones are critical. These sound...amazing. So good. They are easy to use. They work well with spatial audio for shows and music. And it is very easy to toggle into transparency mode so you can hear people talking to you. The Bose QC45 and Sony Mx4's are much more comfortable but the noise cancelling is old technology and the sound quality isn't there. But both of those sound better than the Sony Mx5's. The Mx5 is an embarrassment to Sony and I would take these over the Sony Mx5 10 out of 10 times. I just wish they were more comfortable. I find the Airpod Pro 2's noise canceling to be on par with this and the sound quality is quite good for half the price. So that is another option if you arent sold on having over the ear headphones. My only real gripe is these won't connect to two devices simultaneously like Bose or Sony do. They do switch automatically...but sometimes they switch when I dont want them to. All in all...I basically recommend if you want top tier noise canceling and sound quality with solid build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome airpods! Noise cancellation is good and very comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for blocking out the world

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these AirPods Max. Perfect for blocking out noise and concentrating on audio books and even making phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My god daughter is obsessed with these and uses them none stop.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best sound ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit, the sound. Easy clean stay put on head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Max for a month now, and so far, I’m impressed. The transparency mode is my favorite feature these headphones offer. Since I have an iPhone, the ease of use is through the roof. My only problem with these headphones is the price and age. The cost, I feel, is too high, but the build quality is crazy good. I’m not sure if it justifies the price. The fact that these headphones are four years old and Apple has not given this product a refresh is bonkers. Even with the personal problems I have with these headphones, I love these headphones. I hope Apple will update these ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really been wanting these and they've lived up to my expectations. Well worth the price, excellent bass, noise cancellation is perfect, and they're just overall easy to use. Quick charge and they last me multiple days on one full charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item and I got it and it was just as described.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Beats Studio and I’m loving the noise cancelling and the fit of these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Active Noise Cancellation (ANC) is top-notch, rivaling industry leaders like Bose and Sony. It effectively blocks out ambient noise, whether it’s the hum of an airplane or the chatter in a café. Transparency Mode is equally impressive, allowing external sounds to filter in naturally for situational awareness. Spatial Audio, with dynamic head tracking, creates a theater-like experience, particularly when watching content compatible with Dolby Atmos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and really nice features.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since most of my devices are apple, I gave a try to the airpods max mainly to be used for leisure and around the office, sound quality they are really good and you can listen to clear music and outstanding for videos with the spatial audio which I love, noise canceling in my experience on of the best if not the best in the market, and very comfortable to wear for long periods of time or on plane trips.

    I would recommend this to a friend