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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 17,909 reviews
  • Rated 5 out of 5 stars

    I love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I love the pink color! I thought it would be too girl but it’s Not! I workout with them and they aren’t heavy at all. My ears don’t feel sweaty and they don’t slide off either. I love the features; connectivity issues between the Apple products are annoying since it constantly switches randomly from Laptop to phone but it’s still fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my AirPods for workouts or studying!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performing headphones and great quality perfect for traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Max for a month now, and so far, I’m impressed. The transparency mode is my favorite feature these headphones offer. Since I have an iPhone, the ease of use is through the roof. My only problem with these headphones is the price and age. The cost, I feel, is too high, but the build quality is crazy good. I’m not sure if it justifies the price. The fact that these headphones are four years old and Apple has not given this product a refresh is bonkers. Even with the personal problems I have with these headphones, I love these headphones. I hope Apple will update these ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best headphones I could’ve asked for. They fit in perfectly with my daily needs and over achieves at getting the job done. I dont get any type of discomfort when wearing for an extended period of time like others have mentioned. The bass and volume are out of this world and dont get me started on the noise cancellation… Its like im in a silent room i tell no lies. These headphones are just perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter. She loves this thing! The noise canceling is amazing i used it a few tine and I was impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy. Sound quality is great. Even better if you tweak certain settings. Connects seamlessly across my apple products so that’s convenient. A little heavy but it doesn’t bother me. Worth the buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRO MAX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality feels a little heavy, but noise cancelling is great on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones! These headphones work great if you workout, run, or into any physical activity. I love the comfortability around the ears, I've had mine almost a year and theyre still working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect high-quality audio companion for Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife since she works from home (on her Macbook) and is on the phone (iPhone) all day and when she's not on a call, she likes to listen to music or a book or run on the treadmill. She wanted something comfortable but that sounded great and could bounce between her devices with ease. The AirPods Max have been perfect for her and the microphone quality for her calls has been excellent, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good: The sound is excellent as is the noise cancellation. In addition to noise canceling having an on/off option there’s also a transparency option which actually amplifies outside noise. That’s controlled by a well placed button on the top front of the right earpiece. The right rear has a Digital Crown like on the Apple Watch that you twist to adjust the volume or press to pause the music. Both are easy to locate and intuitive to use. The build quality is very good and solid and they are quite comfortable even for extended wearing. The ear pads are attached by magnets and are replaceable! This is great for me as every pair of over the ear headphones I’ve ever had have eventually worn out the ear pads and I end up just buying a whole new headset. The downside is that the replacements are $69 each. Which brings me to the bad: They’re expensive. Though you can usually find them for less than the $549 list price. I did, at Best Buy, plus I also got an additional $35 off since it was my birthday. These headphones are really best for people in the Apple ecosystem, especially if you want to use them wired to a device with a headphone jack. That requires an additional lightning to 3.5mm jack cable for an additional $35. That being said, I knew this all going in, bought them anyway, and I’m very happy with my purchase. Would really like to give them 4 ½ stars with the small ding for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , o really love it . Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re the best headphones! They really cancel out noises and they’re great for working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 best headphones I’ve used in a while would definitely recommend to friends and family get yours today! I will be buying the rest of the colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aesthetic and luxurious design I love them for travel and for the gym sound is beautiful.It lasts so long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and effortless, with minor issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had issues with finding overear headphones that wouldn't strain my ears after extended periods of listening. These have proven to be some of the most convenient and comfortable headphones I've ever worn. The pads are made with a breathable mesh and my ears fit into them without touching the drivers themselves. The sound is also excellent, with a good dynamic range that highlights details and provides bass without overdoing either. I have a few minor but regularly annoying issues with these headphones. Connectivity: They lack a 3.5mm headphone out, there is no USB audio to use these wired to a device, and they charge with a Lightning cable (a pro device in all but name that when paired with an iPad Pro or a MacBook, needs a separate charging cable). I have purchased the 3.5mm Apple cable and it is the flimsiest cable I have ever purchased aside from their official USB-C or Lighting audio dongles. If they had went the route of using the materials they use for their pro Thunderbolt 3 cable, I would forgive the requirement of such a cable to plug to any one of my devices that still have a headphone jack (including my MacBook). Most people do not need extremely-low latency audio (for things such as video/music production) so this will be a non-issue for them. For latency-critical work on my MacBook, it is annoying I have to use this cable which does not charge the device unlike comparable headphones that use USB-C audio which can power the headphones and bypass the internal DAC of the device they're connected to. These headphones lack a user-accessible power switch or toggle. There is a growing market of headphone stands that incorporate the magnets of the included case to put these into sleep mode, but my current headphone stand lacks these. When placed on the stand, the internal sensors detect that the headphones are "on" something, so they remain on and play audio from any Apple device I'm using. This prevents me from ditching the included (and horrible) case to use my own stand. All of these criticisms are aimed at features or characteristics that accompany a pair of headphones that are so effortless in every other way. They automatically pair with all of my Apple devices and switch between them depending on which device I'm actively using. The latency is good when watching YouTube or other content and they sound wonderful. The build quality is excellent and the engineering that went into the sound and wireless connectivity in this device must have been costly and difficult. Maybe I expect too much from headphones of this price range that feature all of the Apple niceties and annoyances, but they're priced incredibly high to ignore these issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think these would have been as cool and nice/luxury as they seemed to be. I didnt believe the hype until i tried them out. Spent over 4 hours looking for a new headset at BestBuy and just could not decide on what type and brand. A fellow nerd suggested to check out a pair while i was unsure on the Sony M4’s. By far the best headphones i’ve ever put on my head! The transparency mode was literally the best thing, i was listening to music and could hear people around me conversing about apple products as if I didnt even have them on. If you have your doubts, try them on and make your own opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best sound ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit, the sound. Easy clean stay put on head

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple heady

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, sounds really good. Very nice.lcolor, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing quality I really love the color I got. What I love the most is you can remove the headphones cushions and buy new ones when these are dirty!

    I would recommend this to a friend