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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 17,931 reviews
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones. Great quality and worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers excellent sound quality, class-leading active noise cancellation (ANC), and seamless integration within the Apple ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, and really awesome sound. They are very easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product noise cancellation is great as well not only is the product great so was the customer service helped me find the color I needed and helped me order it on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Apple Users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not audiophile headphones, but no wireless headphones can truly make that claim. They are also not a great value if you are not an Apple user. They are pretty awesome if you are an Apple user though. These headphones sound very good when listening to music. They don't have great detail but the soundstage and tone of the music are excellent. Some of the spatial audio songs on Apple Music are amazing. They are even better when watching movies in Dolby Atmos and using Apple's spatial audio. If you often watch movies and shows on Apple devices using headphones, these are amazing headphones. Some of the surround sound effect have made me look over my shoulder thinking the sound came from behind me. Some other odds and ends. The noise cancellation is the best I have ever heard. It blocks out almost everything. I find them comfortable enough to wear for a couple hours but comfort is always something that varies between users. They are a little bulky and do not come with a hard carrying case. Taking them with you on a plane will use up a lot of space in your bag and your would probably want to buy a hard case for some protection. Overall, I highly recommend them for Apple users. I probably do not recommend them at full price for others, unless they plan to become Apple users.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re the best headphones! They really cancel out noises and they’re great for working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones we love the sound and quality also the block of outside sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love music, you'll love these.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're familiar with regular AirPods, you'll know Apple makes it super easy to connect with all your existing iOS, MacOS and Apple TV gear. Yes, they are heavier than Bose or Sony NC headphones - but they are very comfortable to wear for hours at a time. My ears aren't in discomfort which is amazing. When I first used them for the first time listening to some Blue Man Group's Persona.. I was actually getting goosebumps because I've never heard this song sound so good before. The bass is impressive and it's very natural, clear sounding tone. You'll definitely love how tight and controlled the bass is. Music listening is so immersive is all I can say. Sounds like you are in a recording studio while the artists are playing live in front of you. Haven't gotten a chance to try out Spatial Audio but with more movies coming out this year, it'll be something to look forward to. I've also gotten some silicone ear covers that will help prevent the clacking noise and scuff marks that some users have mentioned plus it adds some grip. So far battery life is decent, it takes a hit if you are constantly using noise cancelation and loud volumes but it's not a deal breaker. I was skeptical about these at first but they are truly an amazing product for what you get. The build quality, comfort, sound-immersion and ease of use (if you're in the Apple eco-system) is truly fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are truly exceptional headphones that have surpassed every other pair I've tried. The sound quality is remarkable, delivering crystal-clear audio with deep bass and crisp highs. The active noise cancellation works flawlessly, immersing me in my music without any distractions. The comfort level is outstanding, thanks to the luxurious materials and well-designed ear cups that fit snugly over my ears. The seamless integration with Apple devices is a game-changer, allowing effortless switching and personalized audio settings. While they may be on the pricier side, the AirPods Max justify their cost with their unparalleled performance and premium features. Overall, I can confidently say that the AirPods Max have set a new standard for headphones, making them my top recommendation for anyone seeking an extraordinary audio experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible headphones, wild price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on a whim thanks to PayPal Pay-In-4, since I was going to do a lot of air travel and heard these were the best noise canceling headphones available, while also having incredible audio quality. I can confirm that yes, the noise cancelling fades a loud aircraft engine to a low hum which gets drowned out by clean punchy bass and clear vocals. I’m not much of an audiophile, but even compared to my $150 Fidelio X2HRs, I can tell the difference in detail in well mastered songs. I’ve finally had that cool moment of noticing details in songs I’ve never heard before because my AirPods just couldn’t cut it. Even podcasts and videos have vastly improved vocal clarity which surprised me at first. Spatial audio is a cool technology Apple likes to promote, but it’s pointless to enable on TV shows available in stereo, and I’d rather watch movies on my TV or laptop, so I’ll have to wait until macOS Monterey and tvOS 15 to really try out the feature. From what I’ve sampled using my iPhone though, the technology works very well. The last feature I really love about these headphones is the under appreciated Transparency Mode. Thanks to the eight or so microphones lining these headphones plus Apple’s processors, it really sounds like you aren’t even wearing headphones when this mode is enabled. Pausing your audio or turning it down makes it entirely possible to have conversations without even taking off the headphones. Having a button to instantly toggle transparency and noise cancellation makes these headphones a perfect set to wear outside your home. They are comfortable too. I’ve never gotten a headache from long term use, which happens with most headphones I’ve tried, although if you wear glasses you may feel more pressure on the side of your head. I bought the cable to use these headphones wired since the Nintendo Switch doesn’t have Bluetooth, and while you have to turn the volume on the headphones all the way up (device and headphone volume is separate when wired), the quality was still excellent and noise cancelling and transparency still work and can still be toggled with the button. Battery life seems to be the advertised 20 hours and the weird sleep mode case thing is stupid and unprotective, and I can tell the aluminum cups will show scratches on the corners eventually since they knock together whenever I remove them from the case. Overall, highly recommend for Apple users if you can accept their quirks and inconveniences in certain situations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound silencer is top tier!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quality of these headphones is unbelievable! The sound and silence mode is unreal. My dog was barking in front of me less than 4 feet away and I heard nothing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones, I got them to gift to a friend. I tried them and honestly you can’t beat the quality of sound you get from these headphones. The styles look clean and they are super comfortable. I also love the touch feature on the headphones. I need to buy myself a pair!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cinematic sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb. I find I get the most use out of these when I travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, great sound quality, worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so much. Music to my ears, literally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and comfort. Really couldn’t beleive how great they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geadphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great perfect for the gym or just day to day activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple TV offers a captivating entertainment experience, with a rich selection of original shows, movies, and documentaries that cater to every taste and interest. The intuitive interface makes it effortless to navigate through a vast array of content, while features like Siri voice search and seamless integration with other Apple devices enhance convenience. With stunning visuals and immersive sound quality, Apple TV elevates your viewing experience to new heights. Whether you're into gripping dramas, hilarious comedies, or thought-provoking documentaries, Apple TV has something for everyone, making it a must-have for any entertainment enthusiast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nuisances of the AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are an abundance of reviews on the AirPods Max, so in this review I do not go through the usual attributes, but rather focus on specific items/issues. Hope this helps. When you (a prospective buyer) are here, it’s likely that you have already done your research, and that you are set to buy it but might have some reservations. Yes, the aesthetic, sound, functionality, and build quality are awesome. Phone call quality is phenomenal. Just deal with the case or buy another one from a 3rd party. Let me address certain issues that many of us might have concerns: 1) Battery drain. Yes, it was an issue. The root cause appears to be the old firmware which causes the APX not to be (or at least consistently) in sleep mode when placed in the case and likely connected via Bluetooth or constantly trying to look for connected device(s). After the firmware update, the issue was reasonably resolved — please do not expect it to not lose less than 3% over a span of 12 hours. 2) Connectivity issue. In an ideal situation, when an APX is taken out of the case and put on one’s head, there are a visual indicator and subsequently an audible indicator that the APX is connected to a mobile device (e.g., an iPhone). Indeed, the sound is output to the APX from the mobile device’s source. However, at times, the sound indicator is present, with or without the visual indicator, and the APX is not connected to the mobile device. I have to manually connect the APX. After multiple resets, this issue appears to be mitigated, and only happens once awhile. 3) Weight & moisture/heat. After wearing for an extended period of time, there’s moisture and heat built up over the ears, probably due to the mesh material. For me, neither the weight nor the built-up moister/heat is a contributing factor in causing unbearable discomfort. In deed it’s very comfortable to wear. To some, I could see that the built-up moister/heat could cause discomfort. A brief removal of the APX could likely help mitigate the moisture/heat issue. 4) Observation—automatic music resumes. With the auto head detection’s being turned on, when the APX is taken off/removed, music pauses and will resumes upon sensing that the APX is put back on your head over the ears. However, I observed that the music is paused and can be automatically resumed only if the APX is removed no longer than 15 seconds. If there are more than 15 seconds, resume functionality needs to be manually activated. In brief, it’s a great wireless headphone at its price range with a few nuisances that not only can be mitigated, but are substantially outweighed by the positive attributes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and never failed on me. It’s dependable and quality sound.

    I would recommend this to a friend