Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 17,931 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True Surround Sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods max. Sometimes I forget that there’s noise around me when I’m using the noise cancellation and listening to music, so I scare myself when I pause it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Quality top-tier and Comfort outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod Max headphones are the best sounding and most comfortable headphones I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple heady

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, sounds really good. Very nice.lcolor, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet they are a Christmas gift .your service was great ! All teammates were very helpful and doing their jobs very efficiently.except for a woman that was complaining of the line not moving . And started picking on the cashier that was helping a customer . I told the woman to stop its Black Friday why would you ever think you would not have to wait in a line go home and leave this cashier alone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these every day since I purchased them. Noise cancellation is solid. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for my college football .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son he literally have them on every chance he gets that's after playing college football, bathing, etc.He loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality. In the process of upgrading to the next gen and giving these to my daughter!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re okay I guess

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for about 2 years and then they start to act up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these bad boys...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with these. The convenience of these just working seamlessly with all my apple products and the amazing sound quality makes it my favorite apple product that's come out in a long time. If you have an Apple TV, you will have another reason to love these. Honestly the best feature about these, aside from the sound quality are the noise cancellation and transparency modes. Transparency mode is like wearing a hearing aid because I can hear better with it on than with my own ears! Way better ANC than the AirPods pro and my old headphones (bowers and wilkins px). Pro tip #1: I have a big head and initially the clamping force felt kind of strong on my head. Wasn't a fan of it. I kind of just wore them in over time and also flexed them apart a bit and now they fit my giant head better. They're super comfortable. Pro tip #2: the seal is so good on the earpads that if you press the headphones against your ears, it will create a suction that, for me, is unpleasant. You'll know what I mean. Just don't press them against your head. Pro tip #3: $35 cable is worth it if you're seeking the best sound quality. Listening to lossless music on Tidal through my external DAC is a great experience. The SQ difference isn't enormous because it's already pretty good via airplay, but it's worth it to me to have the option and the cable also gets rid of the audio latency and that lets me edit videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and look of the headphones!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Sound and Comfort

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Max deliver amazing sound and noise cancellation. Super comfortable, easy to use with Apple devices, and totally worth it if you want top-quality headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them.she uses them every day for gym. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to use for long trips, had 10 percent lasted the airplane ride home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Verified

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I love it. 100 % recommended Not regret at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my air maxes. Perfect for gym lovers, runners, and walkers! The noise cancellation and sound is insane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve waited a long time….

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A recent move displaced my Sony XM4s. I’ve looked everywhere and am thinking one of the movers is wearing my Sony’s even as I type this. I make international business trips 6-8 times per year and ANC is a must to keep me sane! With that being said, I made the trip to BB to see what my current options are. I tried each of the big 3 and the Airpod Max won out. Granted, they are much more expensive than Bose and Sony but the seamless move between my iPad and iPhone is a big seller. I thought the sound quality was the best of all 3 and the larger cans fit my dumbo ears much better. Very comfortable. So today, I board the plane for a trip to Africa strapping on the Maxs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much! I have never had a headphone that covers my ears completely, which is so nice as a girl with piercings! The sound quality is insane, as well as the noise cancellation. Excited to use especially for traveling. They are a little heavy, but honestly I wouldn’t have thought about that until I read comments on it. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having it for years and I really really like it. It never dropped and sound never malfunctioned always works just fine for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re an Apple family so I’m a little biased. I purchased these as a birthday gift for my husband. He immediately had a work trip and left them behind. I’ve been using them and wow! The noise cancellation has been AMAZING while solo parenting. The quality of the sound is also great. The only thing I dislike is a the carrying case. I wish it was more protective. The can also make your ears sweat if wearing for awhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but very heavy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but are very heavy. Will use when lying down but not when travelling based on being somewhat uncomfortable due to their weight.

    I would recommend this to a friend