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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17905 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 17,905 reviews
  • Rated 5 out of 5 stars

    Above and beyond my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Verified

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I love it. 100 % recommended Not regret at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nuisances of the AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are an abundance of reviews on the AirPods Max, so in this review I do not go through the usual attributes, but rather focus on specific items/issues. Hope this helps. When you (a prospective buyer) are here, it’s likely that you have already done your research, and that you are set to buy it but might have some reservations. Yes, the aesthetic, sound, functionality, and build quality are awesome. Phone call quality is phenomenal. Just deal with the case or buy another one from a 3rd party. Let me address certain issues that many of us might have concerns: 1) Battery drain. Yes, it was an issue. The root cause appears to be the old firmware which causes the APX not to be (or at least consistently) in sleep mode when placed in the case and likely connected via Bluetooth or constantly trying to look for connected device(s). After the firmware update, the issue was reasonably resolved — please do not expect it to not lose less than 3% over a span of 12 hours. 2) Connectivity issue. In an ideal situation, when an APX is taken out of the case and put on one’s head, there are a visual indicator and subsequently an audible indicator that the APX is connected to a mobile device (e.g., an iPhone). Indeed, the sound is output to the APX from the mobile device’s source. However, at times, the sound indicator is present, with or without the visual indicator, and the APX is not connected to the mobile device. I have to manually connect the APX. After multiple resets, this issue appears to be mitigated, and only happens once awhile. 3) Weight & moisture/heat. After wearing for an extended period of time, there’s moisture and heat built up over the ears, probably due to the mesh material. For me, neither the weight nor the built-up moister/heat is a contributing factor in causing unbearable discomfort. In deed it’s very comfortable to wear. To some, I could see that the built-up moister/heat could cause discomfort. A brief removal of the APX could likely help mitigate the moisture/heat issue. 4) Observation—automatic music resumes. With the auto head detection’s being turned on, when the APX is taken off/removed, music pauses and will resumes upon sensing that the APX is put back on your head over the ears. However, I observed that the music is paused and can be automatically resumed only if the APX is removed no longer than 15 seconds. If there are more than 15 seconds, resume functionality needs to be manually activated. In brief, it’s a great wireless headphone at its price range with a few nuisances that not only can be mitigated, but are substantially outweighed by the positive attributes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Wife’s Favorite

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones you can get in my opinion. The noise cancellation is unparalleled. I really love the fact that you can use adaptive volume control and also answer phone calls on them. Perfect for the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod promax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my absolute favorite purchases. I bring these headphones everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound, Great Noise Cancelling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! The wireless sound quality is exception & so is the active noise cancelling. The wired lossless low latency functionality is great too. My favorite headphones to play my electric drum kit with. The battery lasts way longer than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones I've owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, i didn't like the weight, but after a while, you start to not notice it after a very long time. I was impressed with how unique these headphones are. I highly recommend them! I also love the magnetic ear cuffs that leave room for making your headphones customizable and unique! The sound is amazing!!! Sounds exactly like air pods but over your ears! The option to turn off and on thr noise cancelation is fanominal and easier to hear your surrounds whennyoure in public without taking your headphones off. Also is esthetically pleasing to the eye with your podcast set up, your outfit, office, etc. Overall after having them for a month i still really enjoy using them and will still highly recommend buying yourself a pair! It may be peicy but i think its the best investment you'll never regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these kind of impulsively, (due to sale)I am by no means an audiophile, but comparatively to Beats Pro/ Buds pro that I have used before the quality of the audio is much better. They are quite comfortable I fly a fair amount and I plan to use them for their noise cancellation/ comfort benefits. I was between these and the XM5 from sony which also had really good sound quality per testing, but the apples felt "sturdier" subjectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love them. My daughter uses them and they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best on the market!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total noise cancellation! I have to get her attention to talk to her. She loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRISP sound no matter the genre. The personalized setting is honestly one of the coolest features to date. I’ve had plenty of Beats over the ear headphones but the Air Pod Max’s are in a league of their own!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!! 90% worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these headphones for a long time because I thought they were really cool, the noise cancelling had always been one of my favorite features on the air pod products. The detachable ear part caught my eye as well. I love the color options and everything. However, once I started to wear them a lot I noticed with my glasses and even without, the headphones were so tight they were cramping my head! Not to panic, I researched on Reddit and others were experiencing this same issue. The conclusion was that they needed to be stretched out pretty far to loosen up. They don’t break, they actually stretch pretty far without breaking. Whenever they are right I stretch them in intervals. They feel better after that. One person put theirs on a basketball to stretch them out and they didn’t break! They’re very high quality and they have GREAT sound so I was glad I was able to get them to stop hurting my head. Of course there are other effortlessly comfortable headphones on the market, but with everything else that comes with the apple ones they’re definitely worth it!! Everything else about this product is truly seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUND BLASTER 3000’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had just off the sound quality alone these are unmatched and first try on is crazy. The noise cancellation is amazing i play music very low with the noise cancel on and can’t hear anything. I had been in the market looking for headphones for a month and nothing compares to the Apple air max for the price and quality ! For school and focus this has been the best purchase I’ve ever made. The asthetic and the easy adjustability of the length to your ear makes a custom fit for every head. Not to mention the sleek color and mesh crown keep tye light evenly distributed. The aluminum these headphones are made up is extremely solid built to last long. The simple buttons are customizable and simple to use. Overall I’d buy these headphones over and over again Best investment I’ve made all of 2023!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the sound it matches perfectly w my pink phone case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these bad boys...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with these. The convenience of these just working seamlessly with all my apple products and the amazing sound quality makes it my favorite apple product that's come out in a long time. If you have an Apple TV, you will have another reason to love these. Honestly the best feature about these, aside from the sound quality are the noise cancellation and transparency modes. Transparency mode is like wearing a hearing aid because I can hear better with it on than with my own ears! Way better ANC than the AirPods pro and my old headphones (bowers and wilkins px). Pro tip #1: I have a big head and initially the clamping force felt kind of strong on my head. Wasn't a fan of it. I kind of just wore them in over time and also flexed them apart a bit and now they fit my giant head better. They're super comfortable. Pro tip #2: the seal is so good on the earpads that if you press the headphones against your ears, it will create a suction that, for me, is unpleasant. You'll know what I mean. Just don't press them against your head. Pro tip #3: $35 cable is worth it if you're seeking the best sound quality. Listening to lossless music on Tidal through my external DAC is a great experience. The SQ difference isn't enormous because it's already pretty good via airplay, but it's worth it to me to have the option and the cable also gets rid of the audio latency and that lets me edit videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid But Come On Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid overall. Leveraged open box deal and Black Friday sale so got these head phones way below retail price. Travel a lot which these do a really solid job of canceling out plane engines. Noise Cancellation and transparency are top tier and they help disconnect. Will say noticing some platforms sound a lot better than others through them. Never noticed the differences of possibly speed of transmission or overall “quality” until I got these. Apple Music sounds probably the best (which I rarely use but go figure), Spotify solid second and Tidal HiFi coming in third. I know sounds absurd but trust me. All in all would be a 5 but lack of instructions on how to clean and subtle platform changes keep it from true 5 star also the inflexibility of the set and packaging for transport is awful; I have a great cheap travel case from Amazon if need link please lmk. Perks: can charge with portable charger(lighting), noise cancellation and transparency. Pro Tip: buy open box, but ask to inspect(also got apple care highly recommend especially for open box.) Also wait for back to school or Black Friday sales.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazin. Crystal clear audio and when you turn on the noise cancelling i can hear my wife screaming at me. It’s like having total inner peace. By far the greatest thing in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max summery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, I used them for the gym and I can’t complain. The noise cancellation comes in clutch especially when you just want to relax and just focus on your music, I was apple to connect this to my Apple TV so when everyone is asleep I feel like I’m in the movie theater even tho people around me can’t hear what I hear. Even though they aren’t water proof there are extra feature where you can make it water resistant and for cheap. I love the volume butter it’s super smooth and easily adjustable. Hope y’all love them like I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd pair but he loves them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this for the second time my grandson had his stolen, but I don't think that the find my airpods work to well, they continue to say that they are located around where we live but it was stolen in DC, so maybe apple needs to make a better find my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean looking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my girlfriend and she loves them, the quality of these are nuts.

    I would recommend this to a friend