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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 17,909 reviews
  • Rated 5 out of 5 stars

    Love these bad boys...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with these. The convenience of these just working seamlessly with all my apple products and the amazing sound quality makes it my favorite apple product that's come out in a long time. If you have an Apple TV, you will have another reason to love these. Honestly the best feature about these, aside from the sound quality are the noise cancellation and transparency modes. Transparency mode is like wearing a hearing aid because I can hear better with it on than with my own ears! Way better ANC than the AirPods pro and my old headphones (bowers and wilkins px). Pro tip #1: I have a big head and initially the clamping force felt kind of strong on my head. Wasn't a fan of it. I kind of just wore them in over time and also flexed them apart a bit and now they fit my giant head better. They're super comfortable. Pro tip #2: the seal is so good on the earpads that if you press the headphones against your ears, it will create a suction that, for me, is unpleasant. You'll know what I mean. Just don't press them against your head. Pro tip #3: $35 cable is worth it if you're seeking the best sound quality. Listening to lossless music on Tidal through my external DAC is a great experience. The SQ difference isn't enormous because it's already pretty good via airplay, but it's worth it to me to have the option and the cable also gets rid of the audio latency and that lets me edit videos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRISP sound no matter the genre. The personalized setting is honestly one of the coolest features to date. I’ve had plenty of Beats over the ear headphones but the Air Pod Max’s are in a league of their own!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUND BLASTER 3000’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had just off the sound quality alone these are unmatched and first try on is crazy. The noise cancellation is amazing i play music very low with the noise cancel on and can’t hear anything. I had been in the market looking for headphones for a month and nothing compares to the Apple air max for the price and quality ! For school and focus this has been the best purchase I’ve ever made. The asthetic and the easy adjustability of the length to your ear makes a custom fit for every head. Not to mention the sleek color and mesh crown keep tye light evenly distributed. The aluminum these headphones are made up is extremely solid built to last long. The simple buttons are customizable and simple to use. Overall I’d buy these headphones over and over again Best investment I’ve made all of 2023!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod promax

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound, good quality, a little heavy on the head but an amazing and comfortable phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There nice I wear them to work everyday I work in a factory where your not allowed to wear headphones but because of there presentation nobody knows there headphones they just assume there earmuffs there very nice and very well built and due to the Apple chip they automatically connect to my iPhone… but with all the good there is one bad thing I’ve experienced with these headphone’s I’ve had to reset them more then one time due to them not changing the steps to reset them is very simplistic and easy even for folks not very good with some other electronics such as cellphones and computers and just other things of that nature but they are one of the best purchases I’ve made this past year though for the price it’s pretty step for some folks I find they’re priced properly for the quality of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these kind of impulsively, (due to sale)I am by no means an audiophile, but comparatively to Beats Pro/ Buds pro that I have used before the quality of the audio is much better. They are quite comfortable I fly a fair amount and I plan to use them for their noise cancellation/ comfort benefits. I was between these and the XM5 from sony which also had really good sound quality per testing, but the apples felt "sturdier" subjectively.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible headphones, wild price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on a whim thanks to PayPal Pay-In-4, since I was going to do a lot of air travel and heard these were the best noise canceling headphones available, while also having incredible audio quality. I can confirm that yes, the noise cancelling fades a loud aircraft engine to a low hum which gets drowned out by clean punchy bass and clear vocals. I’m not much of an audiophile, but even compared to my $150 Fidelio X2HRs, I can tell the difference in detail in well mastered songs. I’ve finally had that cool moment of noticing details in songs I’ve never heard before because my AirPods just couldn’t cut it. Even podcasts and videos have vastly improved vocal clarity which surprised me at first. Spatial audio is a cool technology Apple likes to promote, but it’s pointless to enable on TV shows available in stereo, and I’d rather watch movies on my TV or laptop, so I’ll have to wait until macOS Monterey and tvOS 15 to really try out the feature. From what I’ve sampled using my iPhone though, the technology works very well. The last feature I really love about these headphones is the under appreciated Transparency Mode. Thanks to the eight or so microphones lining these headphones plus Apple’s processors, it really sounds like you aren’t even wearing headphones when this mode is enabled. Pausing your audio or turning it down makes it entirely possible to have conversations without even taking off the headphones. Having a button to instantly toggle transparency and noise cancellation makes these headphones a perfect set to wear outside your home. They are comfortable too. I’ve never gotten a headache from long term use, which happens with most headphones I’ve tried, although if you wear glasses you may feel more pressure on the side of your head. I bought the cable to use these headphones wired since the Nintendo Switch doesn’t have Bluetooth, and while you have to turn the volume on the headphones all the way up (device and headphone volume is separate when wired), the quality was still excellent and noise cancelling and transparency still work and can still be toggled with the button. Battery life seems to be the advertised 20 hours and the weird sleep mode case thing is stupid and unprotective, and I can tell the aluminum cups will show scratches on the corners eventually since they knock together whenever I remove them from the case. Overall, highly recommend for Apple users if you can accept their quirks and inconveniences in certain situations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best on the market!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total noise cancellation! I have to get her attention to talk to her. She loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound, Great Noise Cancelling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! The wireless sound quality is exception & so is the active noise cancelling. The wired lossless low latency functionality is great too. My favorite headphones to play my electric drum kit with. The battery lasts way longer than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound range and of course seamless integration with our Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazin. Crystal clear audio and when you turn on the noise cancelling i can hear my wife screaming at me. It’s like having total inner peace. By far the greatest thing in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max summery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, I used them for the gym and I can’t complain. The noise cancellation comes in clutch especially when you just want to relax and just focus on your music, I was apple to connect this to my Apple TV so when everyone is asleep I feel like I’m in the movie theater even tho people around me can’t hear what I hear. Even though they aren’t water proof there are extra feature where you can make it water resistant and for cheap. I love the volume butter it’s super smooth and easily adjustable. Hope y’all love them like I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancellation i’ve ever expreinced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best set of headphones I’ve purchased. The noise cancellation is brilliant. I have small children that like to run around the house. When i want to block out the noise and go into my own little world, these come in handy. For the gym they work well to cancel the environmental noise as well. Good for focusing up on reps or a nice run. I do not recommend them for high movement, and intensity excercises, as these are not the most tight fitting headphones. If you run fast or do alot of movement, they may fall off. But no worries. These babies have a very sturdy build. The price point can be slightly reduced though. But overall, great headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and they feel fine to wear. They’re not good when running or doing anything intense but fine for walking or working out. After a while I’ve noticed the battery life getting worse but that’s natural for any device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the AirPod Pro maxes, but it did have some minor setbacks such as you can’t turn them off unless you put them in the case it’s not sweat or water resistant Also, they are pretty heavy so if you wear them for a long period of time, your head will probably hurt. Some nice things about the headphones though is that you can change the earcup for like $70 if you want to change the color of them or if they get dirty, it is very good quality of material so they’re pretty durable. It has quick connections between like your phone, your iPad and your computer for more efficient usage. Overall, I’d say it’s a good purchase but they are a little expensive but if you want quality, I would definitely get them or wait for the next generation coming. I think September.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nuisances of the AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are an abundance of reviews on the AirPods Max, so in this review I do not go through the usual attributes, but rather focus on specific items/issues. Hope this helps. When you (a prospective buyer) are here, it’s likely that you have already done your research, and that you are set to buy it but might have some reservations. Yes, the aesthetic, sound, functionality, and build quality are awesome. Phone call quality is phenomenal. Just deal with the case or buy another one from a 3rd party. Let me address certain issues that many of us might have concerns: 1) Battery drain. Yes, it was an issue. The root cause appears to be the old firmware which causes the APX not to be (or at least consistently) in sleep mode when placed in the case and likely connected via Bluetooth or constantly trying to look for connected device(s). After the firmware update, the issue was reasonably resolved — please do not expect it to not lose less than 3% over a span of 12 hours. 2) Connectivity issue. In an ideal situation, when an APX is taken out of the case and put on one’s head, there are a visual indicator and subsequently an audible indicator that the APX is connected to a mobile device (e.g., an iPhone). Indeed, the sound is output to the APX from the mobile device’s source. However, at times, the sound indicator is present, with or without the visual indicator, and the APX is not connected to the mobile device. I have to manually connect the APX. After multiple resets, this issue appears to be mitigated, and only happens once awhile. 3) Weight & moisture/heat. After wearing for an extended period of time, there’s moisture and heat built up over the ears, probably due to the mesh material. For me, neither the weight nor the built-up moister/heat is a contributing factor in causing unbearable discomfort. In deed it’s very comfortable to wear. To some, I could see that the built-up moister/heat could cause discomfort. A brief removal of the APX could likely help mitigate the moisture/heat issue. 4) Observation—automatic music resumes. With the auto head detection’s being turned on, when the APX is taken off/removed, music pauses and will resumes upon sensing that the APX is put back on your head over the ears. However, I observed that the music is paused and can be automatically resumed only if the APX is removed no longer than 15 seconds. If there are more than 15 seconds, resume functionality needs to be manually activated. In brief, it’s a great wireless headphone at its price range with a few nuisances that not only can be mitigated, but are substantially outweighed by the positive attributes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation and sound quality are great. BUT they are heavy and not super comfortable to wear. They don’t hold a very long charge. I bought these because I wanted over the ear headphones and I love my AirPod Pros. I will probably trade these in for Sony or Bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, they comfortable for running and working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones in this space

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several pairs of premium headphones before I finally settled on the AirPods Max, which I've now owned for about seven months. I use them with my iPhone, iPad, and Windows laptop, and they blow all of the other options I tried out of the water. Sound quality, comfort, noise cancellation, etc.-- leagues beyond the competition. Although they are expensive, they are, without a doubt, my single favorite purchase of anything ever. After wearing them several hours a day every day for the last seven months, I have experienced two cons. First, they're significantly heavier than competitive headphones, resulting in the band pressing uncomfortably into my head after a while. If you experience this, I've found that removing them for all of twenty seconds eliminates the issue, making them feel as comfortable as ever. Second, the ear cups have begun to smell as a result of, you know, direct contact with a bodily orifice for extended periods of time. I have not experienced this with other headphones, even the pair that I had for several years. However, I eliminated the smell with the same spray I use for my running shoes, and there's no damage. In all other ways, I have experienced no discomfort, damage, or other downside. I would highly recommend this purchase.

    I would recommend this to a friend