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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 17,931 reviews
  • Rated 5 out of 5 stars

    Need better charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but charge doesn’t always hold, also cord to charge doesn’t always work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is top-notch, with deep bass and crystal-clear highs—music and podcasts have never sounded better. The active noise cancelling is incredibly effective, making it perfect for my daily commutes and long flights. The transparency mode is also a standout, seamlessly blending ambient sounds, which is great for staying aware of my surroundings. !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a subjective product IMO.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Late review, but I returned this after half a week as I didn’t like the fit, weight, and feel and overall didn’t look good on me overall. It was pretty heavy on the head, irritated my sideburns, and had condensation form only 30 minutes after each use, even when not working out with these on. It’s a cute product that really lives up to its selling points in quality and noise cancellation, but aesthetically it wasn’t for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best sound and integration for Apple products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for both listening to music while I work as well as for video meetings. They have performed flawlessly both for integrating with all Apple products and quality of sound. The microphones are more than adequate for any type of call I've made. So why 4 stars and not 5? They are a bit heavy (though that could be a positive as they are well constructed). Still I wouldn't use these an entire day without taking them off. And oddly my biggest issue is that the controls are not as intuitive as I'd like. I say oddly as Apple is known for finessing this with all of their products (well except for the butterfly keyboard fiasco). Anyway, I'd like to see an ability to just double tap on the side of the ear cup to make things happen like play/pause, forward etc. So many competitors already do this! I did try out both Sony and Bose headphones before settling on these in spite of the design flaws. Again, nothing I tried compares for both quality and integration with Apple products. I keep saying that because I don't own anything other branded devices. I suppose they could work with other devices, but not integrate as well. I'd suggest Sony or Bose for other devices as they sound good too, but don't tie themselves to Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Noise Cancellation But Too HEFTY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I would recommend, but only if cost and weight are not deciding factors for you. TL;DR: Noise cancellation - Great! I had no idea my home and office were so loud until I tried these then took them off. Noise cancelling does have a few exceptions, like running water and other high frequency sounds like dish clanking. Sound - Quality is excellent, especially for streaming video. I used them wirelessly for conference calls; they can be wired as well with a lightning to aux cable. Weight - These are quite hefty compared to similar products, weighing in at around 40% heavier than the closest competitors. For me caused neck and upper back pain after only short periods of use (less than one hour). Design - I loved the mesh ear cups compared to other over ear products I've used. I found them comfortable, breathable, and safe for my sensitive, allergy-prone skin. Price - These are immediately recognizable as an expensive item whereas competitor headphones are likely harder to recognize. This easy identification was a downside for me as I'd rather go with a set that is NOT such an obvious status symbol. Bottom Line: The hefty weight and hefty price...err, outweigh...the value for me. That said, if you are not concerned about the exorbitant cost or about putting your financial choices on display in such an obvious way, these are a great product for those embedded in the Apple ecosystem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my head phones. I got the silver color and I buy different color silicone covers off of Amazon. Best choice ever! They’re great and aesthetically pleasing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Never Fails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quality built. With that said due to the material it’s a bit heavy but I quickly got used to that. The sound quality is incredible. The quick connectivity to devices is amazing and surprisingly it’s been a go to when using my Apple TV at night so I don’t disturb everyone else sleeping. It’s literally like I have my surround still on once I place the headphones on. The hear through is next level. When it’s one you can still hear the music or movie nicely while not being oblivious to everyone else around you. I got some silicone covers for the ear parts so I could use it at the gym. Truly the best headphones I’ve ever had in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I’ve ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply, awesome. Audio quality in all ranges and different volumes is amazing as well as the noise cancelling technology. The ear cups and headband are very comfortable. The cups are nicely sized to fit over the ears. I’ve owned many over-the-ear headphones through the years and these are far and away better in every aspect than those from _oze or _ony. I really tried to like the Sonos Ace but it loses significant audio features when coupled with AppleTV (stereo only…no Dolby Atmos, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset! sound quality is top notch and awesome to wear them out anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Airpods Max!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for myself and I love it! I've been eyeing these for so long so when I finally had the means to purchase this, I was so stoked! The sound quality is great, and the noise cancellation has been the best thing ever. Once you switch on the noise cancellation, I feel like I'm in my own little world. The battery life can last you a couple days depending on how long you use it for, but regardless it does charge quickly. I love the overall fit of the headphones as it covers my ears entirely so regarding comfort, I'd give it a 10/10. Overall, I love these headphones and I would highly recommend looking into getting yourself these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max in Space Gray offer an exceptional audio experience. Their sound quality is outstanding, with crisp highs, rich bass, and excellent clarity. The active noise cancellation is one of the best, effectively blocking out ambient noise. The space gray color gives them a sleek and premium look. They are comfortable to wear, though slightly heavier than some competitors. The build quality is robust, justifying the premium price. The battery life is good for daily use, and the integration with Apple devices is seamless. Overall, the AirPods Max are a top choice for those seeking high-end sound quality and noise cancellation in a stylish design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped Working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good for the first 7-8 months. Then I started to have connectivity issues so I would always have to factory reset. Now they don’t work anymore or won’t connect. Mind you they have never been dropped exposed to water anything. They will stop working and then at one point of time I was able to play music but I could control it from the headphones only the device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love these AirPod Max’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the apple ecosystem and saw these AirPod Max’s being discounted most of the summer. I read some reviews about them and even though i did not really need it I was intrigued by its capabilities. I had read its noise cancelling is the best, it works well with other apple products, and the spatial sound capabilities are a must try. I was using a pair of Sony WH-1000XM3’s at the time. After trying them for a few months i can honestly say they are an excellent pair of headphones. The build quality is excellent with metal throughout, the ear pads are attached via magnets which are easy to clean and replaceable, and they have a good weight about them. The noise cancelling is better than the XM3, the sound is clear and bright, and the spatial audio makes it seem like surround sound. I was really impressed with these headphones. There were some things I did not like such as the case. It’s not very functional and I’m not sure how it can protect the headphones bouncing around in a backpack. I would get a third party protective case that has a magnetic flap to put the AirPods in sleep mode. The other thing i didn’t like is the hefty price tag. Luckily they were on sale for $100 off and i picked up a used excellent model which dropped the price another $50. I used the savings to enroll the headphones in applecare plus. One thing i will say about the used excellent, they came in the box smelling of heavy smoke and the ear pads were a bit dirty. The suggested apple cleaning method made them good as new but I’m docking a star because Best Buy shouldn’t have classified these as excellent. They were also outside of the 2 month applecare plus enrollment window so i had to bring it into the apple store for inspection before being able to purchase applecare plus. Turns out the applecare plus extends the warranty another 2 years from the date of inspection. I should have waited until the original warranty had a month or 2 left before enrolling. All in all a great pair of headphones that i use all the time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones , good sound to bass to overall useful everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally cautious with making big purchases. I’ve seen like dozens of YouTube reviews of these pair of headphones before making the purchase. Honestly, if you have the money, I’d say go for it. This is my first pair of headphones I’ve own so I can’t really compare it to others but I always choose to wear this than my AirPods Pro. I’ll list of some pros and cons on my opinion of these headphones: Pros Really nice sound quality and noise cancelling/transparency mode Really comfortable to use for long periods of time Battery life and charging is really good Cons The cost! The accessories for protecting the headphones such as silicone coverings for the speakers. Without them you would see them collide against each other. I bought a 3rd party smart case from Amazon because the case it comes with doesn’t offer much protection. This is personal in my opinion but after long periods of usage, it flattens a trench across my hair. But that’s how my hair is and would def happen on other headphones. Wouldn’t recommend wearing these for working out. It’s not as secured for intense exercises Other than those I’m really happy with my purchase. This was something on my mind for weeks and I knew I had to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good color and of course Apple is the BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned about the price, but they are definitely worth it. Some over the ear headphones make my ears sore, but not these, they are so comfortable. I love the sound and noise canceling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Features, Quality, and Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant paying the price but as a professional Musican who likes to block out the rest of the world when working on a project these have been AMAZING! The sound quality is great and detailed. Great sound stage and instrument separation, The detail is pretty great as long as you don’t use the noise cancelling feature (still pretty great at isolating sound) and the spatial feature can cause some weird issues with clarity if not using a recording specifically designed for that feature. I bought the cable to use them wired but other than a little more definition of bass frequencies (and I do mean a LITTLE) I don’t notice much difference. Very comfortable for long periods, integrates well if you’re in the Apple ecosystem. I would like to have it be something that has a better way to use wired (better cable with inline mic) as I’m not allowed to use Bluetooth with my work computers or phone and that would have been a great option. Overall VERY happy with the purchase. I actually tried REALLY hard to find a reason to return them comparing to a number of other headphones I already owned and these still won.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter loves her headphones. she uses it everyday and night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound - totally enveloping, comfortable, well built. Perfect integration with Apple source devices. Noise cancellation is top tier. I also like how they don’t stick out from your head as much as other headphones - sleek look. Everyone complains about the case, but it’s actually not that bad, especially if you’re putting these inside a backpack or something. Plus there are plenty of inexpensive full case options out there.

    I would recommend this to a friend