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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 17,909 reviews
  • Rated 5 out of 5 stars

    Really great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally cautious with making big purchases. I’ve seen like dozens of YouTube reviews of these pair of headphones before making the purchase. Honestly, if you have the money, I’d say go for it. This is my first pair of headphones I’ve own so I can’t really compare it to others but I always choose to wear this than my AirPods Pro. I’ll list of some pros and cons on my opinion of these headphones: Pros Really nice sound quality and noise cancelling/transparency mode Really comfortable to use for long periods of time Battery life and charging is really good Cons The cost! The accessories for protecting the headphones such as silicone coverings for the speakers. Without them you would see them collide against each other. I bought a 3rd party smart case from Amazon because the case it comes with doesn’t offer much protection. This is personal in my opinion but after long periods of usage, it flattens a trench across my hair. But that’s how my hair is and would def happen on other headphones. Wouldn’t recommend wearing these for working out. It’s not as secured for intense exercises Other than those I’m really happy with my purchase. This was something on my mind for weeks and I knew I had to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this a while ago and it still works great just as new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love all Apple products and I did not think they could top the wired headphones and it's the best I have ever experienced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hve given it as a gift and my wife loves it really well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best sound and integration for Apple products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for both listening to music while I work as well as for video meetings. They have performed flawlessly both for integrating with all Apple products and quality of sound. The microphones are more than adequate for any type of call I've made. So why 4 stars and not 5? They are a bit heavy (though that could be a positive as they are well constructed). Still I wouldn't use these an entire day without taking them off. And oddly my biggest issue is that the controls are not as intuitive as I'd like. I say oddly as Apple is known for finessing this with all of their products (well except for the butterfly keyboard fiasco). Anyway, I'd like to see an ability to just double tap on the side of the ear cup to make things happen like play/pause, forward etc. So many competitors already do this! I did try out both Sony and Bose headphones before settling on these in spite of the design flaws. Again, nothing I tried compares for both quality and integration with Apple products. I keep saying that because I don't own anything other branded devices. I suppose they could work with other devices, but not integrate as well. I'd suggest Sony or Bose for other devices as they sound good too, but don't tie themselves to Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly suggest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality. battery life lasts forever without charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but pricey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance was really good for iPhone ecosystem but very expensive for the sound you're getting. Beats fit pro and Beats Studio Pro outperforms Airpods max at any single day and they're the best for both worlds, Android and iPhone ecosystems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Parents Best/Worst Nightmare lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my daughter! These headphones are crazy good! The sound quality had my jaw on the ground. I already have a hard time getting her to hear me but with these things it just made it 10 times worse LOL. These block out all the sound around you. The battery life is on point also. She loves them so much, I might get some for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all around headphones I’ve ever used! Sound quality is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Noise Cancellation But Too HEFTY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I would recommend, but only if cost and weight are not deciding factors for you. TL;DR: Noise cancellation - Great! I had no idea my home and office were so loud until I tried these then took them off. Noise cancelling does have a few exceptions, like running water and other high frequency sounds like dish clanking. Sound - Quality is excellent, especially for streaming video. I used them wirelessly for conference calls; they can be wired as well with a lightning to aux cable. Weight - These are quite hefty compared to similar products, weighing in at around 40% heavier than the closest competitors. For me caused neck and upper back pain after only short periods of use (less than one hour). Design - I loved the mesh ear cups compared to other over ear products I've used. I found them comfortable, breathable, and safe for my sensitive, allergy-prone skin. Price - These are immediately recognizable as an expensive item whereas competitor headphones are likely harder to recognize. This easy identification was a downside for me as I'd rather go with a set that is NOT such an obvious status symbol. Bottom Line: The hefty weight and hefty price...err, outweigh...the value for me. That said, if you are not concerned about the exorbitant cost or about putting your financial choices on display in such an obvious way, these are a great product for those embedded in the Apple ecosystem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My ears didn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're into apple devices then this is for you. Beware, if your ears are a little on the larger side then it might feel uncomfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had all of the AirPods and both of the AirPods pros. Alao to include the beats. The AirPod max is similar to the first AirPod pro. To me its about what im on the mood foe. I like it but I love my AirPod pro 2nd version more. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, Best Buy, for consistently offering high-quality items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max Green

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods Max. I wear glasses and was afraid that they might put too much pressure on my ears and that they would hurt. But that's not the case. They are a little heavy but I don't seem to notice that much while I'm wearing them during my Zoom calls and if I'm listening to music. I love the noise canceling. I also got them at a good price being they were on sale and I am a Best Buy member. I also love the color Green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple for an Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones. I have the Sony Xm5 as well and its little more bass, where the Apple has more clarity. You would be happy with either but for the Apple loyalist these are prefect. Find some online video reviews and understnad some of the complaints before you buy. The issues where minor for me and I've looked pass it to enjoy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones,love the noise canceling and I don’t have to constant fix them on my head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these EVERY day. And surprisingly, the silver pair aren’t hard to clean! I love how the fabric cushion detaches from the headphones- and I use a drop of clear, liquid laundry detergent and water to clean them like once a month (I get makeup stains). I WFH and wear these for hours on end- no other headphones last that long on my head without pain and headaches! I do not know what I would do without them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that there is no on\off button, love the simplicity and functionality of the case and the great sound. Sometimes have issues with one side not working or no sound coming thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, perfect for the gym and for gaming at home. Really surprised with the noise cancellation quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods Max while working out they don’t slip out the way the other AirPods do, also easy to clean.

    I would recommend this to a friend