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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17908 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 17,908 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Party in my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! These are truly noise canceling. Cant hear my kids!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. The quality is great, love the noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect my girlfriend loved it. Easy to connect specially with Iphone user. Bass goes crazy, user friendly, you don’t have to be a geek to use it. No confusing EQ.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Subpar headphones for Apple to sell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not the quality I was expecting from an Apple product. Cons: These are heavy, bulky and sound is terrible. They the most transparent noise canceling head phones I’ve used so far. No one can hear me on these headphones. The music sound is ok. Pros: battery life and connectivity are great. Definitely go for Beats or Bose if you’re considering over ear headphones. The AirPods Max are subpar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best AirPods Pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max has top-notch noise canceling and a transparency mode to let you hear what’s going on around you with the click of a button. Volume and playback controls are assigned to the digital crown at the top of the right ear cup, and it is insanely smooth. At times, I find myself accidentally raising or lowering the volume when trying to readjust the headphones. Tiny sensors on the inside of the ear cups also auto-pause playback when you take off the headphones. Resuming playback is as simple as putting the headphones back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and had to purchase a second pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these AirPod Max on March, and haven’t switched back from them since. I own 1st and 2nd generation AirPods, AirPods Pro’s, Beats by Dre, QC Bose noise cancellation ( the latest model) and now the AirPod Max. And I’m very impressed on the transparency with these on my ear. You can hear very clearly and the noise cancellation is pretty decent as well. Far as the price goes, I seriously have no problem with the price and I even purchased another pair but different color because I love the color choices. The carry case is a little different and something to get used to. But I’m not using the actual case it came with, I purchased a charging carry case and ear covers to protect the outer shell. These headphones are phenomenal and I definitely recommend these to anyone. The sound is also great. It depends on which music app you’re using. Great buy and definitely pleased with thee that I had to write a review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these AirPod Max’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the apple ecosystem and saw these AirPod Max’s being discounted most of the summer. I read some reviews about them and even though i did not really need it I was intrigued by its capabilities. I had read its noise cancelling is the best, it works well with other apple products, and the spatial sound capabilities are a must try. I was using a pair of Sony WH-1000XM3’s at the time. After trying them for a few months i can honestly say they are an excellent pair of headphones. The build quality is excellent with metal throughout, the ear pads are attached via magnets which are easy to clean and replaceable, and they have a good weight about them. The noise cancelling is better than the XM3, the sound is clear and bright, and the spatial audio makes it seem like surround sound. I was really impressed with these headphones. There were some things I did not like such as the case. It’s not very functional and I’m not sure how it can protect the headphones bouncing around in a backpack. I would get a third party protective case that has a magnetic flap to put the AirPods in sleep mode. The other thing i didn’t like is the hefty price tag. Luckily they were on sale for $100 off and i picked up a used excellent model which dropped the price another $50. I used the savings to enroll the headphones in applecare plus. One thing i will say about the used excellent, they came in the box smelling of heavy smoke and the ear pads were a bit dirty. The suggested apple cleaning method made them good as new but I’m docking a star because Best Buy shouldn’t have classified these as excellent. They were also outside of the 2 month applecare plus enrollment window so i had to bring it into the apple store for inspection before being able to purchase applecare plus. Turns out the applecare plus extends the warranty another 2 years from the date of inspection. I should have waited until the original warranty had a month or 2 left before enrolling. All in all a great pair of headphones that i use all the time now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great! Not good for all types of workouts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! The sound is crisp, the color is beautiful, and I like the build and case they comes with. I’d say the only downside is that they tend to slip forward depending on what workout you’re doing at the gym. I take them off for deadlifts, for example. Walking or upright workouts are fine. I still wanted a durable headset since I’d gone through 3 pairs of Beats noise cancelling due to their low quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegance is key.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was immediately blown away by the elegant design. The sturdiness of the frame and the quality of sound is just life altering. When in transparency mode the environmental sounds are amplified so that you everything. And I mean everything. That being said when transparency mode comes off you are submerged into a deep abyss where nothing but your tunes can reach you. The bass hits hard the treble is clear. AirPods Max 5 stars all the way. About the price… I’m not too bothered for you get what you pay for. And I surely paid for high quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try these, I usually don’t pay this much for a pair of headphones, but every single dollar spend was worth it. I’ve tried Sony XM series headphones and Bose headphones in the past but none of them made it past the return window. Worth buying, especially when they go on sale or open box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Take them with my everytime I travel and I can sleep and not think that I’m on an airplane

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    you need these!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these everyday for work and while working out. the quality is amazing and I love the noise cancelling feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uptown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for my daughter she loves them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his headphones present and takes them with him where he goees evern to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality: How music should sound. Extremely well balanced across all ranges, with crisp treble, clear mids, and tight bass. So precise, I hear details in songs that I normally wouldn’t with other headphones. Other headphones just sound distorted and lackluster compared to my new AirPods Max. ANC: Noise cancelling so good, it’s like I’m in my own little world of music. Turn on transparency mode though and you can hear everything around you crystal clear. No need to lift your headphones to hear someone talking to you Comfort: Insanely comfortable! My first time using them, I wore them for 4 hours straight with not even an ounce of discomfort. They fit snug and comfy. Smart “Case”: The Smart Case certainly feels nice and of high quality. It is also cool to have the headphones in an “always on”state so they are always ready to go. However, I do wish it was an actual case rather than just a protective sleeve, especially for the price. Just have to be a bit more careful with these than other headphones if traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday. The sound is phenomenal! The call quality is amazing! The ear covers get dirty easily but they are washable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if these headphones were going to be worth the price, but my Beats headphones got stolen so I needed a new over-ear replacement. Wow!!! From the comfortable cushions that surround your ear to a surprisngly comfortable head cushion… except its not really a cushion… just another clever Apple design. The noise cancellation is so good… I’ve missed my train stop more than once. A few times a year bestbuy has a $50 dollar off sale. That is the lowest price I’ve been able to find! Grab them then! (Bought a second pair for my husband at the next sale since he kept stealing mine haha)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Golden item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a apple fan and she loved it. A little pricey but is still worth getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than you would think.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Sony MX5’s, was overall disappointed. The noise cancelling on these are way ahead, and the transparency mode is pretty close to your actual hearing. Can’t recommend enough of your in the Apple Eco system already. Switching between AppleTV, your phone and iPad is seem less. Sound quality is superb. Surprisingly good noise canceling if you want to block out the entire world. Would recommend. Battery life isn’t as good as the other brands but at 20+ hours it will get you where you need to go or through the work day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for train rides love metal build everyday headphones

    I would recommend this to a friend