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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 17,909 reviews
  • Rated 5 out of 5 stars

    Just buy them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound paired with great durability. These have been tossed in my gym bag & work bag daily and I’m not always the most careful. They don’t even have scratches. Wouldn’t even question buying these again. Great deal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well! Sound is amazing, will need to get some type of silicone cover to use for working out / running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely thrilled with my Apple AirPods Pro Max. The quality of these headphones is simply unmatched. From the moment I took them out of the box, I could tell that they were a premium product. The build quality is fantastic, with a sturdy yet lightweight construction that feels incredibly comfortable to wear for extended periods of time. The sound quality is simply incredible. Every note and every beat is crystal clear, with a deep and immersive soundstage that truly transports you into the music. The noise cancelling is also top-notch, effectively blocking out any outside noise and allowing you to fully immerse yourself in your music or podcasts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are my faveorite. These are noise canceling and there is a second button offered on these if you want some background noise which I like to use as well. They automatically disconnect when you take them off which I like as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect headphones (almost)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones and like all Apple products, they integrate so very well with the rest of my Apple universe (iPhone, iPads, MacBook Air, etc.). The sound is superior in my opinion and the Spatialize Stereo function actually increases the music audio performance nicely. The simple switch button between ANC and Transparency Mode works great and I very much like Transparency Mode. When you have your headphones on and your wife want to chat, just click the button and she comes in loud and clear. I swear that I can actually hear better with my headphones on and Transparency Mode on than I can hear with my headphones off! The volume dial works great, but I did switch the default high/low setting direction because it seemed wrong to me. It’s simple to reverse the direction in settings if you feel the same. My only complaint is that the headphones are not adjustable like virtually every other set of headphones I have owned before. I have a larger head, so the fit on my head is slightly tighter than I’d prefer. It’s acceptable, but not as comfortable as the fit with my Bose QC 35’s that are fully adjustable. If you have a larger head, definitely try these on at the store before you buy just so you are ok with the comfort of the fit on your head. I would have thought Apple could have added some adjustability into these things to make a better fit more available to those of us in the “larger head community”. Hah! But other than that, I think you’ll like these AirPods Max. My rating: 4 1/2 stars (minus 1/2 star due to lack of adjustability).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I've ever owned. I was holding out for the second generation, in hopes of a power button. When all they did was change the lighting port to USB-C, I grabbed a pair at a greatly reduced price. The latency rate is pretty good. Don't really notice a delay at all. Love these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. She said when you keep them on to long they tend to hurt a little bit. But the sound you can’t beat..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones, better if retail was cheaper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but fit is kinda iffy maybe it’s because I have a big head lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound and Apple Integration

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale which is what finally caused me to buy and glad I did. Had no doubts on the quality; it’s an Apple product, but these feel very premium with no plastic. Sound quality is very high for iTunes tracks including Lossless, but particularly for Dolby Atmos songs which can be hit or miss, but come with a wider soundstage. These will not work with Hi-Res audio tracks, but trust that you won’t care to notice. The excellent sound is more obvious when listening to Dolby Atmos movies, so these headphones are great for home theater listening. Action movies will pop! AirPods Max are at the top of the consumer headphones space. I do think audiophiles must admit the sound is very good, but these are not for studio recording and that shouldn’t be an expectation. Sure, you can drop $1000 on some wired audiophile cans, but that’s not the market for these. These are very expensive consumer headphones for sure, but if you catch a sale, they will not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step into a whole new world of sound and comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best investment I had when it comes to headphones. From the details on the fit of the headphones to the sound and noise cancellation it’s great. Perfect for work outing. It stays on the ears while I move around as an athlete. Would recommend these headphones to anyone. It’s worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, a little underwhelmed. The AirPods Pro 2 give better sound quality for cheaper price. These were very expensive and do not provide amazing sound. They are decent but really subpar. I’d recomend AirPods Pro 2 over this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great, but some annoyances

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: They sound incredible. It feels like you’re at a concert surrounded by the music. The noise cancellation is unmatched, in my opinion, even by the Sony XM5s. The bad: The price is just not quite justified, even on sale. The case is so stupid. They don’t fold up so they can fit into a case, and the one provided is not very protective. It doesn’t make me feel safe putting these expensive headphones in my bag. Yeah, you can get one that’s more protective, but for the price tag you shouldn’t have to. It’s also pretty frustrating that the only cable you can use is lightning, so you’d have to buy another cable if you want wired listening for higher quality. Overall, the good mostly outweighs the bad, but it’s really up to personal preference to decide if you think it’s worth it for twice as much as other flagship wireless headphones. There are other great choices out there for a lot less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. High price for high quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great apple product. I pulled the trigger on these with the Black Friday sale. I am glad I did. They are amazing just like the AirPods Pro gen 2. I wish these had usb C charging other than that they are great. Again apple worked the magic with the Spatial Audio. I am very impressed with their sound for movies very cinema like experience with headphones. I have audiophile sennheiser and hifiman headsets for music these are good but not on that level. But some of the best headphones for movie lovers! Apples Spatial Audio is some of the best I have heard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Buy Apple Products From Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Apple + warranty with my new AirPods and waited over 4 days for delivery. Since they never arrived, the Best Buy associate had me pick them up at the store. Now my Apple + warranty that I paid $59.00 for is lost and neither Best Buy or Apple can correct. DON’T buy Apple products from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly good - especially for Apple users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build quality and, despite their weight, pretty comfortable to wear. I enjoy using the dial for controlling playback and volume. It’s tactile and precise. Sound is astonishingly good for a first effort at proper wireless ANC headphones. Good bass, clear through the mids, and some top end sparkle. Definitely in the top end selection of Bluetooth ANC headphones. There are other options that have slightly more depth to their sound and clarity but they are far and few between, as well as costing at least as much. And, of course, airpods gain nice extra features with Apple devices - equalisation, automatic device pairing. So, why not 5 stars? Well, although very comfortable, they are heavy and do slip back on my head if I’m not sitting upright. Sometimes the automatic switching between audio on my iPad and on my iPhone is janky and doesn’t work without me intervening manually. They only have AAC and SBC audio codecs, so the best audio quality is only available on iOS devices. The bra case is a complete joke. Lightning wired input and charging only. And that price is still painful on the wallet. Spatial audio hasn’t proven to be a stunning improvement over any other headphones for me so far. There is limited content that supports it, and that is mainly on Apple TV+. The locking sound to your device screen is very effective but I haven’t noticed any amazing surround sound effects whilst watching movies. For reference, I tried Greyhound on Apple TV+, with Dolby Atmos and spatial audio on. It’s a movie full of explosions and audio effects - yes, there was some positioning of sources but not really convincing surround in my opinion. Overall, though, they’re pretty great if you are using Apple devices and I’d recommend them as one of the top choices for wireless ANC headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey headphones that worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ought these pricey headphones for my daughter… was not sure why they cost so much, but wanted to please my teenager for the holiday. She extremely happy with them, especially their noise cancelation capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cancellation is Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are they worth 550? If you have an iPhone yes. Android or anything else, maybe not. The iPhone will give you audio editing/tuning options that you will not find elsewhere. On the iPhone make sure you are updated to the latest iOS that help the phone truly recognize the headphones, and then update the firmware of the headset itself. I consider myself an audiophile, and when I try new headphones, the sound test I put them through is fairly simple, and I play 5 key songs of different genres that I would say have “hidden sounds” or instruments that cheaper headphones would not catch. These pass the test, and surpass the Bose and Sony headsets in separating instruments, the “soundstage” effect. If you are a person who can’t tell the difference in good headphones versus others, don’t waste your time, because you won’t be able to justify the reasoning for the pricing. The comfort is amazing, and I can wear these for 4 hours plus with no discomfort. They look great, and noise cancellation is amazing on these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much definitely will buy again Very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are legit the best ever! I would suggest getting insurance on them. They are an investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good noise cancellation. I couldn’t hear anything from the outside.

    I would recommend this to a friend