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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17920 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 17,920 reviews
  • Rated 5 out of 5 stars

    Great for Apple Users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for over the ear headphones, there are a pefect option for people who native in the apple ecosystem. It seemlessly jumps from product to product with macbooks, iPhones, Apple TVs. Its a great option for going on walks, the airport, studying in the library, or even just going to the gym for a light cardio day. These are a great option but if youre looking for something with more boom or better comfort etc i would move for sonys.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphone in market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is unreal! Outstanding sound quality, basically a top notch product.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Apple quality but

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple quality but a bit too heavy and tight making it room to improve, maybe 2nd gen would be better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones on the market in my opinion

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried every mainstream headphone on the market from beats to Sony XM fours and the XM fives to the Bose quiet, comfort, ultras, and etc.. I have to say the AirPod maxes blow all of those out of the water from the amazing quality to the unmatched build quality and it’s many convenient. Features that work perfectly in Apple’s ecosystem, I 100% recommend these to anyone looking for the best of the best. Just wait for them to go on sale which Best Buy does often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones if you are big on sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually loved these. Despite what ive heard others say, they were super comfortable (more than the sony xm4 in my opinion?? I think because the ear cup things are bigger. The bose ones are quite comfy though.) Also the mesh feels really nice on my head, the big ear cups are really awesome, the sound is INCREDIBLE (arguably the best? Compared to sony, beats, and Bose.) The only disadvantages are 1) just so ridiculously expensive 2) they get dirty easily and 3) the case. I personally really like the case but i know many people do not. They get dirty quite easily, are not ideal for working out, and absorb sweat. However the cups are easily removable and can be cleaned which is an amazing feature!! I would say to get these if 1) you want the best sound quality and noise cancellation and/or 2) have other apple products, as these (expectedly) pair really nicely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price. Great for Autists.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised. I’m noise sensitive and the noise cancellation and hear through are second to none. I’ve owned many headphones and these 2 features are second to none. Audio is neutral but the quality in every other way is superior. Save the money over the USB C version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY BUY BUY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I was skeptical about paying $500 for headphones. HOWEVER, I was NOT disappointed! They are Amazing! The noise cancelling is nothing like I have ever used before, the sound quality, the feel is top tier! If you are on the fence about them, trust me buy them you will not be disappointed. I go to the gym alot and to block out the background noise is perfect, they don’t fall off when exercising, I’ve even ran with them. They “hug” your ears! Happy Buying!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great service!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are top-notch. Absolutely amazing. Apple does it again. The quality and the noise cancellation are phenomenal. And the design is perfect. Especially for traveling on long flights with lots of noise. Added bonus was the wonderful customer service that I received from a gentleman by the name of Brian at the Doral store. He was attentive and took care of all our needs. Thank you Best Buy for making sure that we have quality customer service. It's been diminishing in the retail world, but Brian came through for us!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just can’t get any better. Sound quality, noise canceling are top notch. Build quality is very nice compared to other Bluetooth headphones. Yes pricey but Best Buy will price match to Amazon saved me even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenage Son Loves Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my teenage son and he loves them, takes them to school, traveling and uses them at home. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50/50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about purchasing these headphones. The price tag was very steep for a pair of heaphones, but since i have everything else apple and ive lost 3 pair of AirPods, I said why not. Battery life- 10/10 Design 7/5 - lightweight, cozy enough for long trips without pain on ears. Sound 6/10 -I assumed they would be louder, not as loud as my beats, but still decent enough to keep. My favorite is the noise cancellation 10/10- even without listening to something the heaphones cancel outnoise overall im satified but i feel like they arent the best for the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travelers Best friend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for noise cancelling and tunes the outside world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Graduation gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it.. the sound is amazing , lives the noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought these as a gift and I wish I would have b

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The charge holds for hours on end and the special audio feature makes listening to your favorite songs so much better. The noise cancellation feature took some getting used to for me but I cannot stop telling people about them! Perfect airplane headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! Best purchase worth it! A little pricey but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxury listening

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are an excellent choice for those deeply invested in the Apple ecosystem and seeking high-quality audio with effective noise cancellation. While they come with a premium price tag and have a few design quirks, the overall experience they offer is impressive. They're particularly recommended for Apple users who will appreciate the added benefits of seamless device integration and exclusive features like spatial audio. With a 20 hr battery life I would say they’re pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Noise Cancelling Headset/Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pricey, but for my use very well worth it. I work in a "open" office environment with a lot of cubes/desks so naturally a lot of "noise". These do a fantastic job of blocking out most of all the office noise and they work great as a headset for meetings. The mic doesn't pickup the ambiant noise and my voice is clear. The battery isn't too bad. I use them about 7-9 hours a day and can get about 3 days out of them before they start warning about a low battery. This wasn't a big deal as I will try and plug them in during lunch or meetings away from my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these! She does not travel without them! Best Christmas gift for her. She even uses them around the house when cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the noise canceling mode works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best over ear headphones I’ve ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for Apple to come out with their own over ear headphones ever since the first generation of AirPods came out. And I’m happy to say that I was disappointed in any way at all. They’ve done an excellent job and I can definitely say for consumer use headphones, they take the top spot. The transparency mode alone is a lot better than any of the other premium headphones I’ve had over the years then you get into the noise cancellation mode. Beautiful beautiful beautiful switch between. Most of my friends say I’m just fan boying but I genuinely think Apple really took the time to really perfect this before sending it out and I’m very greatful for that.

    I would recommend this to a friend