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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17905 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 17,905 reviews
  • Rated 5 out of 5 stars

    BUY BUY BUY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I was skeptical about paying $500 for headphones. HOWEVER, I was NOT disappointed! They are Amazing! The noise cancelling is nothing like I have ever used before, the sound quality, the feel is top tier! If you are on the fence about them, trust me buy them you will not be disappointed. I go to the gym alot and to block out the background noise is perfect, they don’t fall off when exercising, I’ve even ran with them. They “hug” your ears! Happy Buying!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound, But Not Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max offers a premium listening experience with excellent sound quality, clear mids, and deep bass. The active noise cancellation is effective, making it a great choice for immersing yourself in music or blocking out ambient noise. However, the sound level is on the lower side compared to other high-end headphones, which may not satisfy those looking for louder volume levels. While the build quality is solid, the headphones are quite heavy, which could be uncomfortable for long periods of use, especially during activities like exercising. The over-ear design is comfortable for extended listening sessions, but because of the weight, these headphones might not be the best fit for the gym or outdoor workouts. The Lightning connection is convenient for Apple users, but it may limit compatibility with non-Apple devices. Overall, the AirPods Max is a good choice for home listening or commuting, but its weight and lower sound levels might not make it the best option for active use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of noise cancelling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality with clear bass, miss and highs. In my opinion they sound much better, richer and fuller than the Sony WH-1000XM4. The headphones are easy to listen to for an hour or more and I do not notice any fatigue. They are heavy, but the headband is unlike anything else I have used before and does a very good job to distribute the weight on the top of the head such that I do not feel that comfort is an issue even after more than an hour of wear. I did not experience any condensation buildup as others have reported. Noise cancellation is best in class and the transparency mode is superior to both Bose and Sony. Unlike the Sony WH-1000XM4 and its XM3 predecessor (both of which I’ve owned), the AirPods Max do exhibit some sound leaking. This may or may not be a problem when listening at night depending on volume level and other person’s sensitivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones overall i love all the features of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Sennheiser to HifiMan, these are better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a headphone-head through and through. I’ve owned Shure IEMs, Sennheiser HD660, Sennheiser HD8, and recently HifiMan HE-500s. The Airpods Max trades evenly for sound quality, while also having features like wireless, active noise cancelling, and transparency. Wireless works great with both Apple devices and using Bluetooth. I have great range and can leave my phone in one room while walking around taking a call. Active noise cancellation is better than the latest Bose, easily. When it’s on, you barely hear anything. Transparency is also amazing, turning it on makes you forget you’re even wearing them, which is also due to the extremely comfortable earcups and headband design. Just wow. I love these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxury listening

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are an excellent choice for those deeply invested in the Apple ecosystem and seeking high-quality audio with effective noise cancellation. While they come with a premium price tag and have a few design quirks, the overall experience they offer is impressive. They're particularly recommended for Apple users who will appreciate the added benefits of seamless device integration and exclusive features like spatial audio. With a 20 hr battery life I would say they’re pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50/50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about purchasing these headphones. The price tag was very steep for a pair of heaphones, but since i have everything else apple and ive lost 3 pair of AirPods, I said why not. Battery life- 10/10 Design 7/5 - lightweight, cozy enough for long trips without pain on ears. Sound 6/10 -I assumed they would be louder, not as loud as my beats, but still decent enough to keep. My favorite is the noise cancellation 10/10- even without listening to something the heaphones cancel outnoise overall im satified but i feel like they arent the best for the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancé as a Christmas gift and she LOVES IT. I tried them a few times and the sound is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great service!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are top-notch. Absolutely amazing. Apple does it again. The quality and the noise cancellation are phenomenal. And the design is perfect. Especially for traveling on long flights with lots of noise. Added bonus was the wonderful customer service that I received from a gentleman by the name of Brian at the Doral store. He was attentive and took care of all our needs. Thank you Best Buy for making sure that we have quality customer service. It's been diminishing in the retail world, but Brian came through for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iffy connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones but sometimes won’t connect to my phone

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good headphones but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. I thought they would be louder. I like them but could have gone with something else for cheaper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Noise Cancelling Headset/Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pricey, but for my use very well worth it. I work in a "open" office environment with a lot of cubes/desks so naturally a lot of "noise". These do a fantastic job of blocking out most of all the office noise and they work great as a headset for meetings. The mic doesn't pickup the ambiant noise and my voice is clear. The battery isn't too bad. I use them about 7-9 hours a day and can get about 3 days out of them before they start warning about a low battery. This wasn't a big deal as I will try and plug them in during lunch or meetings away from my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods were great even after 2 years of everyday use. Have not had any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just can’t get any better. Sound quality, noise canceling are top notch. Build quality is very nice compared to other Bluetooth headphones. Yes pricey but Best Buy will price match to Amazon saved me even more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. The sound quality is amazing. I feel enveloped in the music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headsets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are one of the best headset I bought! I would recommend this to anyone thinking in buying them, just pick them uo, you won’t regret it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones even though Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and work perfectly with my apple ecosystem. Highly reccomend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headsets I use it for work conference mostly and they lady all day without having to charge it. The only issue I have is that if I use it outside it gets sweating and would like to clean it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple max headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good but for those that are using these for the gym and have small heads these will constantly be sliding off. Also I’ve recently been having issues with charging them. Would recommended getting apple care

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best over ear headphones I’ve ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for Apple to come out with their own over ear headphones ever since the first generation of AirPods came out. And I’m happy to say that I was disappointed in any way at all. They’ve done an excellent job and I can definitely say for consumer use headphones, they take the top spot. The transparency mode alone is a lot better than any of the other premium headphones I’ve had over the years then you get into the noise cancellation mode. Beautiful beautiful beautiful switch between. Most of my friends say I’m just fan boying but I genuinely think Apple really took the time to really perfect this before sending it out and I’m very greatful for that.

    I would recommend this to a friend