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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 17,931 reviews
  • Rated 5 out of 5 stars

    Time is Money - Money is time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product.. as a college student and a person that loves music.. i found myself singing a long to songs as I would walk to my classes. I kept asking my boyfriend if he was able to buy me some but he said that he couldn’t. Later that evening he came to my hosue and brought me the Headphones. I was so excited. When i went to school the next day i spent the whome entire time listening to the music that I love. Felt like i was missing this product my whole entire life! Just to be able to have the amazing company Best Buy to have tje perfect color and was able to get it the day of was anazing! Thank you best buy for your reliablity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone heaven

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson love, love and love these headphones. He said the best gift EVER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked excellent, and they get adjusted to your head very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORST SERVICE : GREAT HEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head phones, terrible service!!!!! I bought these on sale for $50 off and I went to change the color and they told me to had to buy them full price! I went to another Best Buy and they could only price match a price from Amazon which still only gave me about $20 off. It was RIDICULOUS. I work in retail and even if your JUST EXCHANGING COLORS you should get the different color NO EXTRA CHARGE. Will not be buying anymore products from Best Buy since they can’t even honor an EVEN EXCHANGE. literally the only reason I bought from Best Buy. Never again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting these for eons, but never mustered up the courage to splurge on them! I have a pair of the Limited Edition Bose Comfort 35ii, which are great…but being an Apple girl, I wanted to have these too! So after years of wanting, I bought myself a pair and am so happy I did! The sound quality is amazing, they’re comfy and I cannot wait tobuse them on our flight to Barbados in a week!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so happy with these headphones. He said they are the best gift he has gotten in a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for switching between different apple device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've had cheaper alternatives that worked well except, i can't switch between different devices as easily. these are a bit heavy but comfortable. the spatial audio is interesting. there are times i had to remove my headphones just to make sure the sound is coming from the headphones and not my laptop. and when i turn my head away from my laptop, the sound adjust. it's a trip. the ear foams are magnetically attached and easily replaced. i've had some old bose that i really liked and it's hard to replace the worn ear cups as they are glued on. you kinda have to buy a new one at that point. at least these can be replaced, unfortunately, they are a bit pricey. hopefully some 3rd party brands will come out with a cheaper alternative. over priced but if you are in the apple ecosystem, you have no choice. i can switch between my iphone, apple tv, and macbook pro seamlessly. that probably the best feature in my opinion. find these on sale or open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headsets I use it for work conference mostly and they lady all day without having to charge it. The only issue I have is that if I use it outside it gets sweating and would like to clean it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biught theae for my daughter some time ago and they are still working good. A bit pricey but woth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise-canceling is great. Light weight Easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones! The noise canceling is absolutely amazing ! And I love that they don’t hurt my ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sounding wireless sound, not perfect though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's famous Airpods, now Max! While these do sound very good, they don't sound great in my opinion, especially for the price. They are very cool, comfortable, and look great. But for half the price you can get some truly great sounding cans from Sennheiser. If what you want is great audio, wired is the way to go anyway. Are these fun? Heck yes, especially with Apple's lossless audio, and particularly for movies. But if you have to choose between the Pros and these, I'd say go with the Pros 90% of the time. I use my Pros several times a day, and these only a handful of times a week. Now, if you're not a very picky listener, and love the convenience of both wireless audio and Apple's seamless integration between devices, and want to spend over $500, then by all means, these are great in my opinion, and have a much more natural sound than other wireless headphones, like Beats, do. Also, bear in mind that while you can enjoy Spatial Audio and Dolby Atmos with these, you can't do lossless, even if you do wire them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! The noise canceling is amazing! They are sooo heavy on my head. 30+ min give me a headache. And the fall off. So not small head friendly….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, noise cancelling could be better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up these guys in store and I love them! I wish I could've found the Silver ones, but these are fine too. The noise cancelling is not as good as my Airpod Pros 2, but still okay. Definitely wish they were better at drowning out cafe noise and such. The transparency mode though is top tier, best out there. Sound quality is of course top tier as well. Build quality is second to none, but these headphones are NOT for working out, due to them being Aluminum metal they're a bit heavy, but NOT heavy enough to be uncomfortable by any means. I love the comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. Hesitant at first for this expensive purchase but when I finally decided on purchasing it, I was very happy with it. It was all I ever wanted from a headset. The features are second to none. I am thinking of purchasing one for my daughter because it will be very unlikely that she will misplacethis one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound! Definitely a good bye especially if you fly a lot for the noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver an unparalleled audio experience, combining exceptional sound quality with a sleek and comfortable design. The active noise cancellation is impressive, immersing you in your music or calls without any disturbances. The build quality is top-notch, with a premium feel that matches the high-end audio performance. While they come with a premium price tag, the AirPods Max justify the investment for audio enthusiasts seeking a premium wireless headphone experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods Max are an absolute game-changer! The sound quality is unparalleled, delivering rich and immersive audio across all genres. The design is sleek and comfortable for long listening sessions. The noise cancellation is top-notch, creating a personal oasis in noisy environments. The integration with the Apple ecosystem is seamless, allowing easy switching between devices. While the price is on the higher side, the performance justifies it. These headphones are a premium investment for audiophiles and tech enthusiasts alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones for my daughter she wanted black ones but she loved the pink ones too. Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods Max are the best ANC headphones I’ve used and this is coming from someone who swears by their Bose QC35’s! While these AirPods Max’s did cause me to have really bad headaches/ ear pain in the beginning, trust me when I say give them about a week or so of daily usage to break in and the discomfort should go away! If you’re heavily nested in the iOS system such as me, the AirPods Max provide seamless switching between your different devices without having to do any manually connecting or anything- it’s so great!

    I would recommend this to a friend