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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17898 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 17,898 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Gift for 16 year old son on Christmas. Only thing he wanted. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Headphones for an Apple User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is WOW!!! For a 1st generation, Apple pretty much hit this out of the park. If the price point was $400-$450, this would have easily gotten a 5 Star. There are a few cons that I want to point out on these. Price is the biggest con with these. I cannot justify paying $550 + Tax for a pair of headphones for a typical non audiophile user. As a normal consumer, $400 is pushing the upper limits for a pair of headphones, but because this is Apple, they priced these higher than normal because they can actually get away with it. The other cons are the case and not having a 3.5mm adapter if you want to plug it into an airplane or computer. First off, both of these are not deal breakers for me, it would have been nice for them to include a 3.5mm jack, but being that it's Apple, they will find any way they can to squeeze consumers for every last penny. The case does what it needs to for the most part. I am concerned that the mesh part of the head band is not protected at all since that's the most vulnerable part. But, this will lead 3rd parties to come up with a protective sleeve or cover for it. The AirPods Max are heavier than the competition due to the aluminum & stainless steel material used here. Apple did not cut corners when they designed this and I am glad because they do not look or feel cheap at all. Starting to see why they charged $550. They look classy in a throwback kind of way. The ear cups and head band don't protrude out and pretty much follows the curvature of your head. Despite it being heavier, the mesh band does a great job at spreading the weight out as to not develop any pain at the crown of my head. The clamping design on the ear cups will bear most of the weight. The ear cushions are nice and soft and I did not feel my ears getting hot or sticky like the leatherette ear cups on the competitions. Even though I didn't feel any pain on the crown after hours of usage, I did notice that my neck was a little sore. If that's the case, you can just lie down or lean your head back on to a pillow or something. As for the sound, these are the best sounding headphones I have owned. My go to prior to this was the B&W PX7's. I really like the sound on these because it was balanced and clean without too much bass to muddy up the sound. The Sony XM4's would be great if they were the only headphones on earth, but they are not and I am not too much of a fan of their sound signature. I feel they are a little too warm and bass heavy that muddies up the mid's and highs for me. They too also got hot after wearing for a while. The AirPods Max are well balanced with just the enough bass to give the song a little life. Although, I did wish there was a little bit more sub-bass for the rumble effect. But all in all, the sound on these are so clean and does not distort even at max level. The sound separation are so great that I am able to hear more instruments on these than any other headphones I've tried. If you have an iPhone, you can go in and change the settings around to boost the soft sounds. You can do this by going into Settings/Accessories/Audio/Visual/Headphone Accommodations. I have my set at Balanced Tone and Moderate. If you have the money to spend and in the Apple eco-system, these will be the best money spent for your ears. Just keep in mind that out of the box, they might not sound great, but after some burn in time, you will start to appreciate what Apple has done with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Thumbs-Ups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been disappointed with any Apple products yet, and this AirPod Max has also not disappointed me. I have had several less expensive headsets in the past and they quickly break and usually have lesser sound quality. I am not an audio engineer of any degree, but listening to spatial audio sleep music at night when drifting off is definitely better with this headset than any I have had in the past. The fit is great, and unlike my AirPods, this does not as easily fall off and get lost in the bed. When playing online games like World of Warcraft they may be overkill, but still a good fit, the noise cancelation is impressive, and her mic works great.. Charging is easy. Carry case is a nice feature when not in use. I would recommend this to anyone on the Apple bandwagon who is looking for a quality headset which fits seamlessly in their Apple environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter. She loves this thing! The noise canceling is amazing i used it a few tine and I was impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only headphones you need!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones great material and safe for ears!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver immersive, balanced sound with excellent clarity across lows, mids, and highs. The adaptive EQ and spatial audio with dynamic head tracking make movies and music feel incredibly lifelike. You get around 20 hours of listening time with active noise cancellation and spatial audio enabled — decent, though not class-leading

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the best headphones I’ve used, noice cancellation is top tier. Just a great set of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bougie but boobie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and microphone I've ever used with headphones. Only four stars because the price, and lack of case (the case is more like a bra), is a bit insane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for Apple device owners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: build quality, Apple device integration, comfortable ear-pads, sound effects for TV & movie, weight management (it's heavy in hand, but the band helps a lot when put on head) The Bad (not so bad, just don't put your expectation too high): sound quality for normal music (okay but not WOW), initial clamping force (okay after two days) The ugly: the ODOR from the earpads and carrying bag is the worst among the numerous gadgets I bought in recent years, DON'T put your nose near them and breath when you first open the package. After 3 days, the odor was left. But Apple really need to handle this before shipping out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money can buy beautiful things.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and sound great! I’m not sure if they are worth the high price tag but that’s how much they are and I have been willing to pay more for Apple products before. They make things very easy to use. I opened the box and as soon as I turned the headphones on, they connected to my devices. I purchased silicon covers for the exterior and the ear cups because I want them to always look the way they do now. I also bought a seperate case for them because the one that comes with them is not protective. The aesthetic is what you are paying for. I love the green color…something different than the same old black or white headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them best headphones ever. Super comfy to wear to gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    I am conflicted...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physical build is extraordinary! High quality albeit a bit too heavy for my liking...Sound quality is also very good. I am not a fan of the complex setup and features (no way to manually shut off the headphones)...I got these as a "Open Box-Excellent" but they already had been used and "Named" by a prior user who must have returned them immediately. Price is simply too high in actuality, but I will keep them anyway as I hate to return stuff once I have it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy, premium build, sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the AirPod max. The sound is incredible and the build quality is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aesthetic and luxurious design I love them for travel and for the gym sound is beautiful.It lasts so long

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpods max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for exercising and adjustable, they also sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones, I got them to gift to a friend. I tried them and honestly you can’t beat the quality of sound you get from these headphones. The styles look clean and they are super comfortable. I also love the touch feature on the headphones. I need to buy myself a pair!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Beats Studio and I’m loving the noise cancelling and the fit of these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones! These headphones work great if you workout, run, or into any physical activity. I love the comfortability around the ears, I've had mine almost a year and theyre still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for the gym

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is beautiful! Super comfy great for the gym ! Sound perfect

    I would recommend this to a friend