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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 17,909 reviews
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love almost everything about these headphones. Best sound quality of any I owe (and I own most of the top end ones) Charge seems good although I haven't pushed that yet. Drawback is the weight. Very heavy. I wear them at the gym and have no problem with them falling off but for extended periods of use they would be too heavy. No problems with perspiration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound works great!! And they are very comfortable even with my ear piercings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless noise cancelling headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful noise cancelling headphones. Amazing sound and ease of use with IPad and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the build quality and sound are flawless! Its a bit pricey, but well worth the premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had for over 3 years and zero issues. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect work headphones. Great noise cancelling and great audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods pro max they are the best!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for noise cancellation and audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headphones with excellent noise cancellation. They can easily switch between cancellation and spatial audio which is very convenient when outdoors on walks or just generally in spaces where you need to hear your surroundings!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Immersive sound experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Absolutely stunning and immersive sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fit, price is high but worth it, nice look

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing… I like so much, the product is perfect and the sound is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought by price match. Fast process via char support. Payment smooth and picked up in an hour. The product is as many have reviewed quality sound, great built. not bad for a product thats been on the market for a few yrs since the latest release was just color changes and a usbc port.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Snazzy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own 3 pairs and I wear a different color to match my outfits . Love apple headphones !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful addition to my Apple ecosystem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im a huge fan of the Apple ecosystem, so this was an incredible addition to the family. The sound quality and the features I am able to manipulate are phenomenal. Far better than the beat by Dre’s I replaced in purchasing these. I love how immersed into the sound experience these headphones allow me to be. Almost as if I’m at the live recording of the song I am listening to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved these. Hige fan of the color and appearance. I end up trying to steal from her diring workouts because of the impeccable sound in comparison to my Bose 700.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There amazing to work out with and get chores done around the house or even for work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones- Too heavy, too expensive though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about these headphones for a while after they came out. I already had the Bose NC700 headphones, so I didn't NEED new headphones, but I've fully drank the Apple kool-aid so the attraction was there. I finally broke down and purchased them. I used them for about 2 weeks including several cross country flights. In the end, I returned them to Best Buy as there just wasn't enough improvements there for the huge cost increase over the Bose. Pros: - Great sound. Really solid sound with great range. It's truly impressive. - Good Noise Cancelling. Works great, but really not better than the Bose. I like that Apple kept it simple and NC is either on or off. No annoying multiple levels like Bose or Sony. - Solid build. No plastics here. These things are built like a tank. - Great switching between Apple devices. I switched between an iPhone, iPad, Macbook, and AppleTV seemlessly. It made things so easy. Cons- - Heavy. That solid build I liked came with a big weight penalty. These were extremely heavy compared to the Bose and it bothered me after an hour or two of wear. Because of the weight, the headphone shifted often when I moved and I'd have to readjust them. Every time I grabbed the cans to readjust, I would hit one of the buttons and pause the music or turn off the noise cancelling. I could probably learn not to do this but over 2 weeks, I did this a lot. - Hot. The ear cushions were very comfortable. I thought they'd have more breathability than the faux leather on the Bose units, but I was wrong. My ears got very hot and sweaty after just a short time wearing them. I could see visible moisture in the cans when I took them off. This never happened with the Bose. - Case. The case is ridiculous. Seriously, it's embarrassing. It covers the cans, but I was constantly worried about the fabric on the headband tearing while in my backpack when travelling. I ended up buying a $30 case off Amazon to protect them better. Also, while in the Apple case, the low power mode only kicked in occasionally. A few times I went to bed with the headphones at 80% only to take them out the next morning at 20%. Really annoying. Just put a power button on it. - Cost. Even with a $50 discount while on sale, these are VERY expensive. Despite how much I liked the sound, NC, etc. They were just not worth $200 more than the Bose. Maybe gen 2 will have a lower price point and a workable case. I'd definately consider them again, but these ahd to go back for a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had. I am new to the whole Apple ecosystem, but so far, I’m extremely pleased with these. I am quite the audiophile, so having a good pair of headphones is extremely important. They are very very comfortable, and the sound quality is quite good. I also really like the active noise cancellation, and the active listening is better than any other pair I’ve had with the same feature. Definitely recommend. They are very pricey, but very worth it. I just wish Apple would make it to where they go into low power mode, or have the option to turn them off without putting them in that awkward case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class. Sound, build quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, amazing build quality, nice connectivity, brilliant sound quality and most importantly very very good looking. The only challenge for me was, it was putting a bit pressure on my eyeglasses due to it's heavy weight which was eventually putting pressure on my nose and hence had to return this. I would strongly recommend this to someone who does not use eyeglasses. `````````````````````

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to existing and less expensive BT headphones: Pro: Ear cups are removable for cleaning. Device is tied to your Apple ID account. Con: Video streams randomly stop even when Automatic Head Detection is off and Spatial Audio isn’t setup. (It’s the AirPods because pressing the Digital Crown restarts the stream. AirPod Pros do the same but there’s no DC and the stream has to be restart from the display.) Squelching or sound from one ear cup, and difficulty reconnecting or syncing. There is a Connect To This Device feature that I’ve had to turn off due to owning multiple Apple devices with BT always on. I will go with a less “smart” headphone on my next purchase. I wish manufactures did more real world testing.

    No, I would not recommend this to a friend