Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17898 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 17,898 reviews
  • Rated 5 out of 5 stars

    AirPod maxes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and works wonderfully it’s the best for plan rids

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped Working

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good for the first 7-8 months. Then I started to have connectivity issues so I would always have to factory reset. Now they don’t work anymore or won’t connect. Mind you they have never been dropped exposed to water anything. They will stop working and then at one point of time I was able to play music but I could control it from the headphones only the device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Why I’m Hooked on the Apple AirPods Pro Max

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Max for a while now, and I’m really impressed. The sound quality is incredible, with clear, rich audio that makes every song and podcast a pleasure. The noise cancellation works like a charm, letting me focus completely on my music or work. They’re also super comfortable, even for long listening sessions. The build quality feels premium, and they pair effortlessly with my Apple devices. Overall, I think they’re worth every penny if you’re after topnotch headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best OVER EAR Headphones for Apple Users

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but I do not feel cheated. These headphones connect between Apple products seamlessly. The transparency mode feels like nothing is on my ears. The functionality of the knob and button are perfect for easy use. When in Noise Cancellation, the world around you goes silent. I do not have to raise the volume to drown out outside noise. The sound is very clear with great instrument separation and a wide sound stage. I really recommend listening to movies. It is a home theater on your head. Playing music of all genres has been enjoyable. These are the best headphones that Apple make. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, and the noise cancelation is great for air travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and comfortable. So easy to set up and use. Pair it once and done no need to turn on all have to do is take out of car and boom back in action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is exceptional and even look better in person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very, Very Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a wireless headphone, yes, they are on the expensive side. However, to put things in perspective, when talking about headphones from affordable to expensive, they are on the low-mid side. High-end wired headphones from beyer, Focal, Audeze. Sennheiser, etc. are at least 2x the price to 4x-6x. That being said, in terms of wireless performance, they are the most pleasing to my ears. Soundstage is wide for a closed back headphone, while imaging is very good. Those aspects combined create a very open, detailed musical experience wirelessly. Tuning is ever so slightly colored in sub-bass region (which I love) and perhaps some additional sparkle in the highs. Upper bass and mids sound great; sound is not "wooly" and vocals are detailed & present. Anyone that appreciates an airy, clean, yet bodied sound will likely love these. In terms of sound, for me, they beat out everything in the upper-tier wireless class (XM4, NC700, AONIC 50, Amiron, MW65), all of which I either have or had and sold/returned. Build quality stands alone. Aside from quality materials, the fabrication quality is top-notch. Yes, the case sucks. You'll need to order a proper case. The headband mesh feels nice, but I question it's long term performance/durability. I have no evidence it's an issue, but I would baby these things if I were you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When people say the sound quality of these headphones are good, it's true. I love the ease of use and connectivity which makes it hassle-free. The noise cancelling mode does its job and makes for the perfect accessory when travelling or studying. There are a lot of different modes which is great for customizing to your wants and needs. They're super comfortable too and can be worn literally all day without any discomfort. Only complaint I have is that they feel a bit heavy and ride down my forehead when I do tedious activities but other than that, I don't have any problems with it! However, they are a bit pricey and there are other headphones worth taking a look at when it comes to price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next Level Headphones!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first because of the price, but these headphones are next-level! They have the highest quality in terms of sound that I have ever heard (and I used pro AKG headphones). I have been a loyal customer of Bose for decades, but the noise cancelling on these headphones is surreal! So if I had to sum it up in one phrase, these are NOT overpriced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and high quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally can’t wear headphones for very long, but these are really comfortable to wear while working out. The sound quality is definitely the best out of any headphones I’ve tried. The noise cancellation is very good, and the transparency mode makes it sound like you’re not even wearing headphones. One critique I’d give is that they’re pretty insulated, so your ears may get a bit sometimes, but I’ve mostly gotten used to it. They’re also able to connect to non-Apple devices, but the sound quality is significantly reduced. Hoping to see that change if/when Apple makes a new model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over The Ear Headphones from Apple

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you are an Apple nerd. AirPod Pros are fine for listening to music or podcasts, but if you want to beef up the sound go with these. When I really want to hear all the background in a particular song or when watching TV shows and movies, these are my go to. They are a little bit heavy, but not uncomfortable on the head. I wanted to save a little on the price so I bought mine as Open Box. The only issue was that the previous owners Apple ID was still linked to the headset. I had to do a factory reset in order to set it up for my Apple ID. Easily connects to my other Apple products. I've used Beats in the past and these feel more durable and better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, the sound quality is amazing and the noise canceling is so nice. I will say, they do have heart so wearing them for a while can get uncomfortable, but they feel really durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound - totally enveloping, comfortable, well built. Perfect integration with Apple source devices. Noise cancellation is top tier. I also like how they don’t stick out from your head as much as other headphones - sleek look. Everyone complains about the case, but it’s actually not that bad, especially if you’re putting these inside a backpack or something. Plus there are plenty of inexpensive full case options out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I’ve ever owned

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply, awesome. Audio quality in all ranges and different volumes is amazing as well as the noise cancelling technology. The ear cups and headband are very comfortable. The cups are nicely sized to fit over the ears. I’ve owned many over-the-ear headphones through the years and these are far and away better in every aspect than those from _oze or _ony. I really tried to like the Sonos Ace but it loses significant audio features when coupled with AppleTV (stereo only…no Dolby Atmos, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bLOWS sONY AND bOSE aWAY!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price. I know. It hurts. It really hurts. But I gotta say if this is the price I have to pay for these then so be it. They're amazing. I continually see reviews giving this a 4 out of 5 stars but when you read why it's always because of two things 1) the carry case is ridiculous and 2) you need to buy another wire if you want to use a cable to connect to a 3.5 mm jack. The loss of a star has nothing to do with the quality build and the exceptional sound with a perfect balance between low, mid and highs. And the ANC is superb but the passive sound mode makes it feel like you're not wearing anything at all. You could hear a mouse burp. You only live once. Why not experience everything at a ten. This is a ten. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and great deal! So glad I purchased at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My poppers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say if your traveleing on a plane . Its great for your ears for sure ! I loved them as soon as i put them on , i reccomend them . These block out sound for sure !!! I have always called them my poppers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with aesthetic and sound quality Apple did not disappoint with this product and best buy had great availability if inventory.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love the noise cancellation and how easy it is to connect

    I would recommend this to a friend