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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 17,931 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So in love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is in love with her headphones. The color is so pretty and the sound quality is phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter, and she loves her headphones. They are comfortable and sound very good. I cannot say how good the noise cancellation is, it’s incredible. She’s very happy, so I recommend them for sure !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent they are very good and comfortable, It is a great gift for your children or yourself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but one small issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is 5 but the problem is when I take the headphones out of the case they disconnect and I have to put them back in the case, then take it out again for it to reconnect! Also while we're on the "case", it's really flimsy and would have hoped that for the price it would be sturdier. Also sometimes when I put the headphones back in the case, they won't shut off as if it thinks I'm still wearing them and I wake up to zero battery charge in the a.m. If you're willing to deal with some small technical issues, the sound quality alone is worth $550. Don't even get me started on the noise cancelation and transparency mode! My only regret is not getting the black color, the silver/white is super cool but the mesh pad at the top is already looking dirty, so unless you're immaculate, its hard to keep it looking great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still the old design but very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no audiophile, but these sound great to me. As long as you have Apple devices that you’re using this with, these work better than any other headphones I’ve ever used. Instant connection as soon as you put them on, and the sound and noise canceling are very good. One star taken off because like the Apple magic keyboard, still needs, a lightning charging cable. No idea why Apple can’t redesign this to use USB-C like all their other newer products. Very inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, my wife really enjoyed them. The pink color is great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones I keep them on all day while I’m working. The battery life is amazing. The sound is good. They connect between my different Apple products which is really nice. Sometimes they tend to hurt my ear. I’m not sure if they’re worth the amount that you pay for them. I think you could find a different headphone for a better price with the same great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Good battery life. Initially thought the color would be too light (green) but they work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overpriced, may be. Worth the price, definitely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, may be. Worth the price, definitely. If you own all Apple products the integration is top notch. I bought a pair of Sony WH-1000XM4 while they sounded great you needed to adjust the EQ to make them sound great. They would disconnect randomly from my iPhone. Returned them for these and what a difference. The sound quality is superior with the adaptive eq. The noise canceling quality is the same or a leaning a little towards the Max. One of the most comfortable headphones I’ve owned. I haven’t had any condensation issues that some have had yet. Don’t hesitate to buy these!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good minus the connection problems at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with the quality of these headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve ever used. The ones I had before weren’t comfortable enough. My ears would hurt so much after 10 minutes of using them. With these, I can’t keep them on for many hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancellation but expensive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Works seamlessly with my iPhone, iMac, and iPad. - Great built quality. Feels heavy on the hands but fits very snugly on my head. Lots of space for your ears as well. I can wear it for hours without feeling fatigued. The mesh headband makes it easy on the head but I feel it could get accidentally ripped. -The noise cancelation is better than my Bose QC35 and my Sony XM3. It’s amazing. The sound quality nice but not $550 nice. I got a steep discount for $279. I wouldn’t buy it at retail, lol. One thing I don’t like is it only works with devices that logs in the same Apple ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the color and they’re great for working out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in love… really

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, this was a splurge, but BB had $75 off and I took the plunge. Do I love these more than my very high end wired headphones? Possibly. The sound quality is quite good, and the noise cancellation is excellent. These are great when I want to be truly immersed in sound and need to signal to others that I’m working and not available for conversation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With the Money for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones because they sound good musically as well as have very good sound canceling and transparency modes. I can lay in bed and listen to music using sound canceling while my wife watches tv at a pretty high volume. The headphone volume level I use is also very low while read Apple NEWS and the sound is still very good while blocking out the tv noise. Battery life is good and they are comfortable to wear. I watched many YouTube video reviews of the AirPod Max before buying. I recommend you do the same before purchasing as there are a lot of good and varied reviews. I also love how well the Max works with all of my devices because it auto switches from device to device on its own. The volume button and sound canceling buttons are similar to the Apple Watch and work very well. There are several YouTube videos that give you tips and tricks on how to fully use these headphones. Spacial audio is really cool as well and you can use these headphones with the 4K Apple TV device for late night watching movies when others are sleeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones. A class of their own

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. I have the airpods pro which are amazing in their own right. But I live in NYC and wanted something for winter. I was super hesitant because of the price. But read and watched a ton of reviews. I also owned beats before. After using these for a few weeks now I will not be returning. The bass is incredible and the noise cancelation is beyond amazing! These are worth the money. Also everyone makes fun of the case I actually like it and the battery is decent on them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them i love the noise canceling totally worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding, great product and even better service shop at Best Buy today

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I love them very powerful, great ,light weight super cute excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line for commercial market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Max is one of the best noise canceling headphones that I’ve owned. The sound is beautifully balanced and the surround sound leaves you immersive within the music and movies. The only problem is the inability to turn the headset off. You can only put them in low power mode when you place them into the ugly case which nobody really ever uses. Overall, these are definitely top of the commercial lines of headsets. The price point will be a huge barrier to most if they’re considering cost and value when you can get headphones for less and semi-equal quality.

    I would recommend this to a friend