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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 17,909 reviews
  • Rated 4 out of 5 stars

    About as good as headphones get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About as nice a set of headphones I have ever used. Slightly heavy but don’t feel the weight when you have them on. Apple integration is fantastic and was one of my main reasons for buying. Battery is decent, not as good as others in the category but doesn’t get in the way of using. Main reason for the 4 star is the cheesy case and inability to simply just turn them off without being in said case. For something at this price point that definitely needs to be addressed. Interested to see the next generation of these when they come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting these for a long time. I finally found them on sale here at Best Buy. I am very happy with the purchase. They work amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality sound and elegance, all in one, super recomended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing but flawed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pains me to write this because I own Apple stock. I’ve never been more disappointed with a purchase. I’m mainly disappointed because the quality is the most superb I’ve ever had for a headphone, yet they’re pretty much useless if you naturally generate a lot of heat (condensation) as I do. I worked out in these air pod maxes because I forgot my Beats Pro 3 at home one time. Unfortunately that’s all it took to ruin the most expensive headphones that I’ve ever purchased. Now it sounds like tiny firecrackers underneath a blanket, specifically in the left pod. Albeit when the product worked I’ve never experienced anything better. But for one workout to ruin it without any sufficient warning on the lack of water/moisture resistance is insane. It’s taken this occurrence for me to research how much of a major issue this is. This issue should completely be proactively announced so that measures to protect from this type of damage/experience are taken. It’s too expensive and amazing of a product to end up ignorantly ruining it with normal headphone use. Well I guess this is a great Apple care advertisement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great sound, fits perfectly great look!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro Max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these, noise cancellation works well and overall sound quality is good. I’m an analog that likes vinyl but these make digital sources quite enjoyable if not exactly true. They bring a different dimension to the music. They also work well in headset mode and I don’t get any complaints about mic quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones. Highly recommend. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best pair of over-the-ear headphones for Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been reviewed by many, and seem to be a "love 'em or hate 'em" pair of wireless over-the-ear headphones. Yes, there are headphones that sound better. Yes, if you don't have Apple products, the price of these is likely something that wouldn't make sense to you. But, if you have multiple Apple products, enjoy Spatial Audio and Dolby Atmos quality, and are looking in this price range for a new pair of headphones, THIS is the only pair to consider. They're solid, beautiful, premium (although a bit heavy) feeling, and sound absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best HEADPHONES ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment you spend a 14 hour flight with these headphones on, you will never want to take them off again. It is ridiculously good. Trust me, one of the best products from Apple by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with a trade in! Worth it. Definitely if your Apple care is expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever, wish I had the silver/white color or even a green or black at least. Though it’s a shame they didn’t have in stock. Perfect headphones though I have been using for the gym since. Just be warn they aren’t sweat proof or waterproof so I expect these to die out eventually. Noise canceling and that hearing aid feature is really GOOD. Works just as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!! They will never disappoint!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphone luxury

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omg i love this product i can turn off sound from the world when i need just a little peace im so intrigued by these awesome headphones they pretty much does everything and there big soft and comfy thank you best buy for such an cool product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality to the Max!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the one thing my son wanted for Christmas. The price point is ridiculous to me for some headphones but I’ve tried them multiple times before and I know the quality is there. Luckily I found them here on Best Buy for $100 off then the price Apple asks for. So that helped push me to get them for my son who really does deserve them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pod Max for the Whole Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife. She loves them. Changed out her air pods for the Air Pods max. They are really comfortable. We purchase 4 pair for Christmas so the whole family has them now. Battery last for days. We use them at the gym daily. I personally like them better than the Bose headphones I had previously. Better overall quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working just fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In very good condition. Ended up getting the silver color. Love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The noise cancelling feature is amazing. The ear pieces completely cover my ears and are comfortable for long periods of time. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crisp and clean bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Still love my other headphones but these are crisp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling technology is incredible and they are so comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AirPods have the freedom to move around, especially when working remotely. And also blocks completely the outside noise. Comfortable to wear and can be adjusted to a desired size. It is an awesome product. The sound quality is amazing!

    I would recommend this to a friend