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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 17,931 reviews
  • Rated 5 out of 5 stars

    Fantastic gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my brother these and he loved them and when i tried them out they made me look at getting some. Price is always a thing but if you have the funds you wont be disappointed. Just be aware about the case being meh and they wont turn of unless theyre in the case but if you know that going in. Not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great out the box! The build quality is great but they are a bit heavy. The clamp force on the ears is tight and I cannot hear a thing with noise cancellation active. So far my battery is doing well. Is utilize the headphones approximately 3 or 4 days a week for at least 2 to 3 hours and they lasted almost two weeks before I needed to recharge them. I purchased these brand new at a discounted price and I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing !! I’d recommend always going to best buy they have convenient store pick up at locations near you. I ordered this for store pick up as well as some other apple products like the ipad and apple pencil and all i have to say is literally BEST buy!! Very convenient and best prices for the best brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome headphones! They’re comfortable and the noise canceling is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense if you own an iPhone/iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do feel like they are worth the money if you own Apple products. They connect to all of my Apple TV’s, Ipads, IPhone, etc automatically. Calls sound great in both ends. Volume/Skip wheel works great. Awesome for movies! The sound quality is very good for Bluetooth. I also like that they are comfortable and flat on your ears and don’t protrude like some of the larger cans. If you have an iPhone and don’t mind the $$ definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love for travel

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best traveling head phones, love the color as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Additional for any Apple User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase especially if you own any other Apple product. It connects without much effort after setting it up with one of your Apple devices. I use the Max for indoor use and my Apple Pros for outdoor activities. The only time I use the Max outside the house is when I board an airplane for its noise canceling features. The transparency feature is out of this world. The design makes it feel like you're not wearing the Max and with transparency it doesn't even feel like you even have them on at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah, Didn't Tell My Wife..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...that i spent this much on apple headphones. Yes, if you prefer apple products these are great. I enjoy the quality, sound, and control. I use these every morning to start my day. The charge life on battery is good not great but a lot is going on so i get it. Ordered a full case to set them in daily and use for travel. Thumbs up from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big recommend to this airport i love it so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Better Sound than IPod Max’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these along with the Sony WH 1000-XM4, both on sale. iPod Max’s we’re still $500 vs Sony $279. Build quality of Max’s were fantastic, but the sound was about the same, maybe better on the Sony’s. Bottom line is sound, so I couldn’t justify twice the cash for Apple’s premium build. Max’s were also much heavier than Sony, 1/3 less battery life, less features for adjusting your listening experience, no app, and only turn off when placed in the “bra” storage device. Sony’s are highly customizable for sound, 30+ hour battery, folds into a small, light travel case, and if they break or get stolen—I can buy another for the cost of the Max’s. So I really wanted the Max’s to be better… but they aren’t $250 better than Sony. If they were $50 more, I’d have kept them and returned the Sony’s.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Use it every day in the gym, great noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones made

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best head phones on the market. Apple has designed a product that is both durable and can have item on it replaced easily when worn out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most convenient thing ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look. I know they’re a little pricey, but compared to standard airpods they are much more comfortable and do not hurt your inner ear. The noise cancellation threw me for a loop. I was confused and never experienced true noise cancellation. Try them at the store, best buy turns into a library with only mild distractions. Try the noise cancellation without anything playing. It is an experience. Autism approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is always awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of Apple AirPod Pro Max. I gave my first pair to my son. I use them at work. I am a construction worker and I use loud equipment throughout the day. It is nice to be able to drown out the noise and protect my ears. It’s also nice to be able to press a button and be able to hear everything vividly around me. They are a bit heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The upgrade I didn’t know I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the styling, long battery life, and noise cancellation. They aren’t the loudest headphones I’ve owned but they get the job done. They also let people in public know “I don’t want you to talk to me” which was my main reason for getting these even though I owned airpods pro already. My only complaint is the weak case. I wish there was something thst provided more protection for such expensive headohi es

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the quality of the headphones! And the weight they have makes them feel a lot more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for apple users.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price is unjust. that being said, it is the most confortable apple headphones available. they connect to my apple tv (both of them) and are proximity based. i see people wear them at the gym all the time. if you have anything other than the apple ecosystem stay away. because of the outrageous price i returned them and use regular apple airpods for my phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphone that I ever used, the transparency mode is impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. First of all it is very comfortable on the ears to keep them longer hours. Very clear sound and 100% noise control.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple is a complete sham

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using these headphones for 2 years, apple has installed so much crud into the firmware of these headphones they are basically unusable. If its not randomly mixing out the volume and screeching into my ears with radio tones, its unable to pair for hours at a time, randomly disconnecting. When its good, its good, and these are some of the best headphones I've ever used. This was once a 5 star review until about a year into ownership, when apple deliberately starts making it harder and harder for you to not purchase a newer apple product. Which after all of these factors, will never happen again.

    No, I would not recommend this to a friend