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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 17,909 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head sets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, the color is beautiful, very loud, good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality, sound, battery, connectivity. I have Sonys, Boses, etc, but the Apple is the best one !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working very good using regularly nice sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had headphones for 2 years still work perfect………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've ever used. They're so amazing, especially for traveling and working out. I can put the AirPods Max on my ears and tune any and everything out in an instance. I am throughly pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best in Class.. still not worth the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Apple Headphones are really good, ive had just about every iteration of the Airpods and have had JBL wireless headphones as well but these are truly the best in class. The noise cancellation is excellent, battery life is phenomenal and the comfort and sound is superb. With that beibg said, its still not worth the ridiculous price point of $550, $399 maybe. But thats the Apple tax for you. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a gift for my husband. He loves them! The sound is great, the noise cancellation is effective and he likes being able to toggle it on and off. The battery life is good and they are aesthetically pleasing. Plus he never has any issues with Bluetooth connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in time for Xmas and on sale too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to find it anywhere to be able to get it for Xmas for my Son. You had it available and as luck would have it....you had it on a last minute Xmas sale too. It arrived when you said it would and it was just perfect to finalize our xmas lists. Many thanks

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the price

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to get these, I work for Apple and never even bothered. These are amazing, the clarity, sound quality, the base and it's not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work sound great love them They sound sweet and are cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price and great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfy and feels very premium, got it on a door buster deal and worth every single penny. definitely useful for focusing on work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband’s birthday and they look and sound great! They’re noise canceling, the battery lasts a long time, and they’re very easy to connect to your iPhone. Since the space gray aren’t available in Best Buy stores near me, I had to order them online. They came well packaged and shipped quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife lives them. So mission accomplished. Noise canceling and fit is top notch. Definitely happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent noise cancellation, high quality sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a comfortable headset with excellent sound quality. That's what I got. External noise cancellation is really good, not perfect. Tested during flight to Chicago. Cancelled airplane engine noise really well. The feel and weight are telling of the quality. The case is somewhat awkward but considering the shape it does its job pretty well. I'm happy with this purchase. Created shortcut on my device to prevent Bluetooth connections to get mixed up. A bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice thing yo own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is so fabulous sometimes I can’t even hear my own thoughts! But seriously, I love these. The earcups are large enough that they’re actually pretty comfy and I like the mesh headband. These are premium headphones and I’m glad I have them. They are pricey but if you keep your eye on sales you can get them $100 off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade over my previous beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They might not be the best sounding headphones for the price. But, if you are entrenched in the apple eco-system, they are well worth the price for the features / sound. Only real downside is the typical downsides of buying an apple product right now. They are in the middle of transitioning away from the lighting port. Version 2 of these next year should have USB C.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth More Than it Should Be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A low 3 stars… maybe almost 2.5 but some things do stand out. TLDR at the bottom. I was going to get these headphones when they first came out but the first thing that put me off was what will be a common theme in this review: The price. $500+ for headphones is incredibly high for the average audio listener. A pair of audiophile grade headphones go for higher but for someone who’s last pair of headphones were a pair of Beats or Skullcrushers… $500 is intense. The price alone is what killed it for me when comparing it to something like the Bose NC700. The sound quality is decent. I’d say slightly better than my Airpod Pros and much larger soundstage than the NC700. The quality is pretty good since it’s made of metal and hardly any plastics compared to a pair of Bose or Sony headphones. The ANC kicks a** compared to any ANC headphone I’ve tried before. For Apple users, this pair of headphones works seamlessly between my iPhone and Macbook. I kept them on for 2 hrs at a time switching from Macbook work to a call with a friend on my iPhone to again moving back to my Mac easily. The features available to Apple users alone make this almost worth getting… But we come back to the price. Although the sound quality, features, and ANC are better than the NC700, the difference is minimal but its worth saving $200 and getting Bose NC700 at the end of the day. The AirPod Max’s can be slightly heavy. Wearing them for 2 hrs straight… they get kinda heavy. Another thing: No power button. Very strange. The headphones can be put in the case so it can save battery… but there comes another complaint there: THE CASE. It looks hideous compared to other brands. Yeah it was a big joke that it looks like a bra. I ignored all those jokes but actually seeing it in person makes it even worse. There’s ways to work around the case but it’s extremely bulky. It was awkward putting it in my bag. The biggest reason that made me finally decide to just return these was the fact that I needed a specific cable if I wanted to plug these headphones into anything: iPhone, Xbox Controller, laptop, etc. The cable is another $19 or so. Not much of a dent in the wallet as the headphones but still didn’t feel like I should have to buy another cable instead of being able to use the 3.5mm to lightning connector. At the end of the day, these headphones are mice but definitely either need a price readjustment or more features to make it work at the price it is at now. These headphones need to be lighter, better sounding compared to the competition, easier to store, and MAYBE a power button if they don’t make the case better. TLDR; Pretty decent, price kills it. Strictly Apple users might have a good time if they don’t mind the price tag. Better headphones out there with only slight inconveniences compared to these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these across multiple devices, from my iPhone to personal laptop and work laptop. They work seamlessly. Use during Teams and Zoom calls without any issues and have a really decent battery life when moving between listening to music and talking during meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He likes them!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson reports that the AirPods are GREAT!! Seems to be the case since I rarely see him without having them on his head!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sometimes disconnect or won’t connect at all. The sound also goes in and out. But overall, they’re decent.

    I would recommend this to a friend