Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 17,931 reviews
  • Rated 5 out of 5 stars

    Amazing experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so Happy with my purchase of the Apple AirPod Max! The sound and phone integration are flawless!! I have had the AirPod Pros for a few years now but these put them to shame. Well worth the money if you have been contemplating getting them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the headphones but they smelled real bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the function of how it works or anything, but I got it open box excellent and when I opened it, the product itself absolutely stunk of weed. So much so that after numerous attempts to clean the ear pieces and treat them for the smell, I had to just buy new ones. I would have thought they would have at least been ensured they were clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable than previous pair. The noise cancel works really well - Can’t hear anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing construction

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the price crazy on these? Yes? Are they hard to find right now? Yes. But I gave them as a gift and these are unlike any headphones I’ve ever seen, and I have owned some nicer headphones (Bose Quietcomfort etc). The quality on these are incredible, with thoughtful design to make a heavier set of headphones comfortable. Almost all the components are metal which is great as well. And, these sound amazing. I thought these were all hype until they were unwrapped today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best ever headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was encountering issues with my AirPods Pro. The sound, specifically buzzing cracking and overall sound problems when in ANC mode. I then ordered my AirPods Max. First of all, they are simply gorgeous. They sound AMAZING! The ANC function is spot on. The sound when I am playing songs via Apple Music. It all works extremely well. I am very pleased with these headphones. They are comfortable to wear for long periods of time. The battery life is also as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel heavy but light when you put them on.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Bose Q45 and was thinking to upgrade to a Q700 but decided to give these a tried. I am glad I did. Even though they are more expensive, for Apple product users, these are the way to go. Seamless connectivity to all your Apple devices and best of all, it is very light even though it feels heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODS MAX

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY DAUGHTER LOVE THEM. THEY WORK PERFECTLY AND IT WAS WHAT SHE EXPECTED. ONE OF THE BEST PURCHASES I MADE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max review

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time. I thought I would regret buying them. Nope I love them. They keep my ears from getting cold, like earmuffs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gman

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWSOME head phones worth every penny connected so easily!Sound is incredible best headphones I ever heard!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPod Pro Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! My daughter absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at my best buy store was amazing as usual. The color of is beautiful! I am extremely excited about this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones. The only thing that I don't like about them is that it sometimes disconnects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort and it doesnt hurt my ears or head after long periods of time. Which is difficult to find when you wear glasses. Sound quality and noise cancellation is superb, wore them on a noisy flight and couldnt even notice the other passengers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Airpods AirMax

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! They’re really simple and straight forward. They also have a really long battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Apple Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are every bit as good as advertised. Everything works great. Sound quality is amazing. Build quality seems very high. Tough not to love Apple stuff. Full disclosure, I'm fully in the Apple Ecosystem for a lot of my tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones, just be ready for their weight

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been blown away by anything on these headphones. They sound great, but not “other worldly”. They are solidly built, but feel heavy on your head (Male, 43). The case is ridiculous in that it does not protect the head strap. I have AirPod Pros and those have been the best bang for the buck headphones from Apple. These are perfect if you enjoy sitting and listening to music and even then you will always know and feel that these are on your head. Pros: great sound and noise cancellation Cons: weight and adjusting them without hitting a button can be tricky. Do not hang around your neck well if you decide to take them off for a minute Buy air pod pros if you want really good and versatile headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally found these to be worth the price. Great sound and are very comfortable. Usually over the ear headphones would make my ears and head hurt after an hour, but I can go hours wearing these comfortably. They work best with Apple Music with the DolbyAtmos and lossless features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation, use them all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound quality and excellent noise cancellation are the 2 things I love. I bought these to replace AirPods Pro that would never stay seated in my ears. These solve the issue and provide a better overall experience. Much better battery life and comfortable to wear all day. My only complaint is that they're somewhat heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love these headphones ,they are very convenient for just about everything. People say not so much for the gym. Aside from that,they are very loud and has all the features like the AirPod pros.

    I would recommend this to a friend