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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 17,931 reviews
  • Rated 5 out of 5 stars

    Apple’s Headphones?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Apple! The best active noise cancellation at this price point. They aren’t the lightest headphones in their class but the construction feels solid and materials used have amazing quality. A must if you’re invested in Apple’s ecosystem as the ease of use and connectivity is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. For zoom meetings and office work .Not too bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music transformed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Works flawless and recommend this product for your listening pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The quality is amazing and the noise cancellation feature awesome. When you turn off the noise cancellation and use the headphones to hear your environment, it sounds amazing. The only thing it that you should probably purchase an extra pair of ear cushions. One pair for walking around or exercise and one for just chilling. The cushions can really absorb sweat and get stained easily. And yes they are pretty pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. They are worth the money spent. Very comfortable to wear. I like that I can turn the noise canceling feature off and have a normal conversation with someone and not remove them. The audio is very clear. They set themselves up on your device you are using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read if nervous!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling alone will make you fall in love with these. Can’t even hear myself speak at an almost shouting level with no music playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones very well love them would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the Apple AirPod Max’s so bad so when I saw Best Buy was selling them at a slightly lower price I had to go and get them. If you want the airpod max’s but don’t want to pay 600$ you can get them at Best Buy for a bit less. My only complaint is that they didn’t have the black pair in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Design and Amazing Sound Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she absolutely loves them! Easy to pair with her iPhone and iPad. They are expensive but that can easily be justified to the metal design and sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Airpods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound are amazing... Love them.. You can also get additional pieces to protect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpords Max. Luxury listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. The sound is great and the connectivity to the apple divises is good. They are a little heavy and can feel like they are squeezing your head a bit. As far as functionality they are great and the noise canceling has nothing to envy from other headphones in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. One of the best purchases I have made. They are amazing for studying as they have canceling noise feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these as gifts via open box from BB, and I did not realize that the “Excellent” but not “Excellent - Certified” most likely means that they will be tied to someone else’s AppleID. I had to connect to both in order to confirm that they were tied to another AppleID, thus giving my location to two people I do not know. Indeed, they were, which was unfortunate, as I would have just bought new ones instead of Open Box, which made for a disappointing gift m. Though a Total Tech Member, BB wasn’t all that helpful in getting new ones ordered. As for the headphones, they will work even if tied to another AppleID, and they are amazing. The noise cancelling function was the best I’ve ever heard. Glad I ordered new ones that will be tied to my own Apple ID.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpodsmax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pricey but well worth! I especially love the background noice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Open box in perfect condition.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting until I could find a good price on these headphones and the open box option from best buy was a great surprise. The product was impeccable. The quality of these headphones is something you need to experience yourself. It’s one of the most rewarding purchases I have made in the last couple of years. The sound is balanced and the noise cancellation is amazing. If you can afford them, go for it. You won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever made. This is the best noise cancellation technology in any headphones I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love them Max Pods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy fit, excellent sound and great noise isolation on flights. Battery life is incredible. Only used 40% on 3.5 hr flight. Creates the ability to isolate myself in my own world to work, think, or just plain rest, relax, and recuperate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does everything well, but not the best at any one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t read too much into the 3 star rating. This was actually tricky to choose the right rating for a few simple reasons. The AirPods Max are very, very good all-around headphones. I mean they basically cover every single base required for this type of headphone. Battery will get you a reliable 20 hours, if you’re including something like a couple long work meetings using the microphone, too. The call quality will not disappoint. Used it on a couple different devices, from everything from a basic phone call, to FaceTime, to group meetings on Zoom. And in every case, didn’t have an issue. As for music/movie sound quality, again they almost certainly won’t disappoint. They’re perfectly good. As for comfort, I found this aspect put it solidly as a serious competitor in its field. Felt plenty roomy around the ears, and nothing got notably uncomfortable after even a full day of use. In fact, the only thing I would say is a legitimate fault of it is the function/volume crown (knob) at the top. It’s extremely sensitive and you can easily accidentally crank the volume right as you’re putting the headphones on. But it’s not enough to necessarily be a dealbreaker. So if it clears every bar in its category, why 3 stars? Because it doesn’t clear any criteria better than any competitors. I think most people would find the Sony or Bose edge these out in comfort. The Sony really does still have an edge over the others. Maybe not by a mile. But a solid edge. And the call quality is just as good as others, but not necessarily notably better. I feel at this price, it should stand out as the solid best in at least one criteria. It doesn’t really have faults that are a real dealbreaker, which is actually quite impressive for a first generation product. But it doesn’t really have anything uniquely innovative. And being Apple, that does make it feel like it’s not worth the price tag. Maybe the next generation will be super impressive and innovative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Space Gray

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Air pods max; looks great and sounds great, keeps charge for long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Sound, Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great and the sounds is really good. The battery life is better than ok, but not quite excellent. If Apple could improve the battery life and bluetooth connectivity, these would be an 11 out of 10 rating. However, they are solid, I'd say a 9.25 out of 10 stars. :)

    I would recommend this to a friend